Harvard Business Review

OCTOBER 10, 2017

Americans are both undertreated and overtreated in a health care system that wastes up to $1 trillion a year and delivers profoundly uneven quality: Current estimates indicate that preventable medical errors are the third leading cause of death in the United States. Electronic medical records can help correct these systemic defects.

Health Care 8

Health Care Innovation Creativity Guidelines 8

Harvard Business Review

SEPTEMBER 8, 2016

At first, the causes of free fall appear to be external: a global financial crisis, a banking system collapse, government deregulation, or, more common, a new business model or technology harnessed by a nimble insurgent competitor. But these forms of external turbulence tend to be the trigger of free fall, not the cause.

Company 8

Company How To Business Model Engineering 8

Harvard Business Review

AUGUST 6, 2014

The idea was simple: Combine the best of both companies into the new Yahoo China, which was projected to generate more than $25 million in revenue in 2004. We were optimistic about Yahoo’s future in China as the deal closed in January 2004. We insisted that the local team follow Yahoo reporting, systems, and governance requirements.

Chief Financial Officer 9

Chief Financial Officer Operations Learning-by-Doing IPO 9

Harvard Business Review

OCTOBER 10, 2016

The very idea of leading people in jobs is changing with the democratization of work and the continued advance of digital technology. IBM has been building a talent system that both aligns with and accelerates this phenomenon of the external disaggregation of work. Development programs must evolve from a static, closed-system approach.

Leadership Development 8

Leadership Development Disaggregation Development Leadership 8

Harvard Business Review

DECEMBER 22, 2010

The Nike Foundation also leans on its expertise in innovation and scale to find solutions to poverty, while keeping its operations separate from the business. Day says, "we have been able to use the best of our Nike DNA, but have the freedom to operate as an independent force for change in the development sector.

Core Competence 15

Core Competence Market Segmentation Globalization Reputation 15

Harvard Business Review

JUNE 22, 2015

Our overburdened air-traffic-control system struggles to deal with increasingly crowded skies. “Expect delays” has become the recurring theme of our transportation system. Railway systems are near capacity. The Future of Operations. The technologies and trends shaping tomorrow’s businesses.

Supply Chain 8

Supply Chain Crisis Transportation Tactics 8

Harvard Business Review

OCTOBER 21, 2016

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. This can disrupt a firm’s ability to operate on schedule and budget. Coca-Cola, for example, faced a water shortage in India that forced it to shut down one of its plants in 2004.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

MAY 17, 2012

And they use it the way other companies use financial reports — to inform operational and investment decisions. In short, it is their primary management system. When Charles "Chuck" Schwab returned to the helm to turn around his troubled financial firm in 2004, for example, he installed such a system.

Customer Loyalty 13

Customer Loyalty Loyalty CEO Intellectual Capital 13

Harvard Business Review

APRIL 14, 2017

IT was using AI to resolve employees’ tech support problems, automate the work of putting new systems or enhancements into production, and make sure employees used technology from approved vendors. And it wasn’t just to detect a hacker’s moves in the data center. This is a machine-to-machine application of AI.

Company 12

Company Survey Finance Engineering 12

Harvard Business Review

OCTOBER 21, 2013

They’re envisioning well-designed, self-contained environments, tricked-out with the latest high-tech, high-touch technology. Take the demonstration vans now being used in the UK by Tyco Security which makes products like security cameras, monitors, and access control systems. The vans are also used to provide education and training.

B2B 8

B2B B2C Education Travel 8

Harvard Business Review

JUNE 9, 2015

We are in the midst of a technological revolution that is every bit as profound as the impact of cheap computing power, but it’s subtler and harder to notice. The advent of the iPad raised the level of abstraction for a whole group of hardware builders who formerly buried PCs in their systems. Insight Center.

Software 8

Software Engineering Efficiency Productivity 8

Harvard Business Review

NOVEMBER 5, 2013

I’ve been involved with turnarounds for years, including observing and writing about the Red Sox 2004 World Series win that reversed many decades of being almost-rans. Others need a course correction while still profitable (Microsoft), or a momentum shift because of disruptive new technologies (newspaper companies).

How To 9

How To Airlines Open-book CEO 9

Harvard Business Review

MARCH 23, 2011

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) This approach addresses the many shortcomings of our previous initiatives.". Reflect on why initiatives have and have not worked in your organization.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JULY 12, 2011

Their exclusive agreement had been launched in the go-go year of 2000, but by 2004 it had landed in court. Long term commitment in a world where the technology is advancing almost on a daily basis is difficult to maintain. Then we learn a lot from the proceedings. That was the case with Toys 'R Us and Amazon.com a few years ago.

Management 11

Management Airlines How To Pharmaceuticals 11

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. In 2004, the residual assets were sold off for a mere $7 million, a tiny fraction of the $500 million auto manufacturers had invested.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

JULY 8, 2013

Maybe the passage of time has dulled my memory of what it was really like, or maybe the wonderfulness of the phone rep led me to believe that this was a different sort of operation. If that''s right, the cable operators will only get more aggressive about this as the years go by. Customers Strategy Technology'

Market Penetration 8

Market Penetration Industry Telecommunications Strategy 8

Harvard Business Review

DECEMBER 22, 2014

America’s largest insurer, Allstate, announced plans to invest $1 billion in its India operations. Choose the right India country manager: The role of country manager for India can mean many things depending on the scope of operations and the structure of an organization. But they need to be alert to the following four signposts.

Venture Capitalist 11

Venture Capitalist Price Marketing Learning-by-Doing 11

Harvard Business Review

SEPTEMBER 27, 2012

That system was efficient, but the new management team decided that, at this moment in its history, the company needed adaptability more than efficiency. Within three years, ALL's Brazilian rail operations had increased revenues by 50% and tripled EBITDA. Fostering coordination.

Strategy 8

Strategy Proposal Guidelines Net Present Value 8

Harvard Business Review

JULY 5, 2011

Yet with a deadlock among governments leading to the dropping of discussion of global negotiations on public procurement and investment policies in 2004, and little interest in opening service-sector markets, the round has been narrowed to a focus on agricultural and manufactured trade. Still, there is a clear basis for a deal.

Strategy 9

Strategy Globalization Politics Telecommunications 9

Harvard Business Review

MAY 2, 2016

Almost every sophisticated manufacturer uses some kind of lean production system that pulls raw materials in from a warehouse. Such global sequential production systems are dependent on the free movement of goods with minimal tariff and non-tariff barriers. A big reason is technological complexity. bound panels to Malaysia.

Supply Chain 8

Supply Chain Globalization Cost Efficiency 8

Harvard Business Review

NOVEMBER 2, 2012

Using microtargeting — a system of gathering and analyzing enormous amounts of data on behavior and opinions — both the Obama and Romney camps are drilling down on which voters matter, how to best reach them, and with what message. In 2004, microtargeting was a fairly new concept. Definitely the scale. Predict faster.

Survey 8

Survey Politics Information Discount 8