Harvard Business Review

FEBRUARY 18, 2011

I came to understand the reason for a phenomenon I had been aware of for years: Medical-center CIOs who are MDs tend to be much better at stating unpleasant truths about IT systems than nonmedical CIOs. Determine the CEO's grasp of the legacy-systems issue in order to make the business case for change. Was a risk assessment presented?

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

AUGUST 9, 2013

By 2004, RIM had acquired 1 million subscribers and only three years later surpassed the 10 million mark. While not as old and not yet as mature as cloud systems, it warrants a closer look. Agile projects have focused on standard, non-critical systems. IT management Information & technology Technology'

Technology 8

Technology CIO Agility Software 8

Miles Anthony Smith

MAY 2, 2018

I am adept at establishing policies, procedures, and technologies to enhance efficiency, financial health, and service to organize constituents. A pioneer in the field, Rand’s personal brand got strapped to a rocket when he started his company, Moz, in 2004. I enjoy building and strengthening strategic alliances.

Brand 68

Brand Examples Career Godin 68

Strategy Driven

DECEMBER 23, 2020

In 2004, there was a severe earthquake and subsequent tsunami that resulted in profound effects to several Asian countries, including India, Sri Lanka, Maldives, Thailand and Indonesia. This is where technology can save the day. Today’s mobile autonomous robotic cart (MARC) technology takes automation a step further.

Supply Chain 117

Supply Chain Compliance Fashion Efficiency 117

Harvard Business Review

JANUARY 14, 2015

In a recent MIT CISR poll, 42% of our respondents said they expected to gain competitive advantage from social, mobile, analytics, cloud, and internet of things (SMACIT) technologies. The most notable characteristic of those technologies is their accessibility — to customers, employees, partners, and competitors. But guess what?

Strategy 8

Strategy Competitive Advantage Business Model Technology 8

Harvard Business Review

JANUARY 10, 2017

health care system is in deep trouble. The usual argument is that our peculiar mix of government policies, private health insurance markets, and the design of public health insurance have produced a health care system that, in the words of economists Alan Garber and Jonathan Skinner , is “uniquely inefficient.”

Health Care 8

Health Care Cost Insurance Policies 8

Harvard Business Review

AUGUST 8, 2014

Conventional wisdom has long held that, while technology may displace workers in the short-term, it does not reduce employment over the long-term. Some of the gap may reflect economists general optimism, but more than that, it signals the recognition that this wave of technological disruption could in fact be different.

Technology 10

Technology Long-term Short-term Survey 10

Harvard Business Review

APRIL 25, 2011

Nokia's inability to field a credible response to the launch of the iPhone in 2007 and Google's Android operating system in 2008 has precipitated a freefall in its share price. Motorola is finally attempting a comeback with handsets using Google's Android operating system, but is now only a minor player.

Supply Chain 15

Supply Chain Long-term Brand Early Adopters 15

Harvard Business Review

MAY 19, 2011

Emerging social networking technologies offer new ways to overcome these boundaries. In most organizations, front line workers don't have a mechanism to submit suggestions up the hierarchy, and the few that do have flawed suggestion systems. But this is rare. And top executives don't have good mechanisms to share their vision downward.

Process 15

Process Press Release Automotive Globalization 15

Harvard Business Review

JUNE 7, 2017

Physician burnout is a growing problem for all health care systems in the United States. As part of our work researching high-performing primary care systems , we discovered a system-wide approach launched by Southern California Permanente Medical Group (SCPMG) in 2004 that unburdens primary care physicians.

Health Care 8

Health Care Compliance Licensing System 8

Harvard Business Review

DECEMBER 7, 2011

It makes sense that this technology would help independents gain business — and new data shows that for restaurants, at least, the intuition is correct. Yelp has expanded rapidly since it was founded in 2004 in San Francisco. Consumers spent some $125 billion on U.S. It gets some 60 million unique visitors per month.

Retail 14

Retail Mass Marketing Comparison Advertising 14

Harvard Business Review

OCTOBER 4, 2011

Daniel Yergin's typically sunny outlook on oil in his recent Wall Street Journal piece, " There Will Be Oil ," suggested that technology and new energy discoveries would avert any of the economic disasters portended by peak oil. We found Mr. Yergin's dismissal of these risks premature and repetitive. This, we submit, is impossible.

Price 9

Price GDP Supply Chain Maturity 9

Harvard Business Review

NOVEMBER 27, 2013

Both the price of the PS3 (which Sony reportedly sold at a loss at launch) and the timing of its release could be attributed in part to the inclusion of a Blu-ray Disc player, then a new technology of Sony’s that was in competition with Toshiba’s HD-DVD format to become the standard for high definition discs.

Strategy 12

Strategy Price Case Study Industry 12

Harvard Business Review

APRIL 14, 2017

IT was using AI to resolve employees’ tech support problems, automate the work of putting new systems or enhancements into production, and make sure employees used technology from approved vendors. And it wasn’t just to detect a hacker’s moves in the data center. This is a machine-to-machine application of AI.

Company 12

Company Survey Finance Engineering 12

Harvard Business Review

JUNE 22, 2015

Our overburdened air-traffic-control system struggles to deal with increasingly crowded skies. “Expect delays” has become the recurring theme of our transportation system. Railway systems are near capacity. The technologies and trends shaping tomorrow’s businesses. Insight Center.

Supply Chain 8

Supply Chain Crisis Transportation Tactics 8

Harvard Business Review

JUNE 9, 2015

We are in the midst of a technological revolution that is every bit as profound as the impact of cheap computing power, but it’s subtler and harder to notice. The advent of the iPad raised the level of abstraction for a whole group of hardware builders who formerly buried PCs in their systems. Insight Center.

Software 8

Software Engineering Efficiency Productivity 8

Harvard Business Review

DECEMBER 22, 2010

Goldman used its power to scale to get to market quickly, assembling a pipeline of services, investing in sophisticated measurement systems and developing a global core curriculum. It measures and holds itself accountable for changes in the way that teachers use information and communications technology in the classroom.

Core Competence 15

Core Competence Market Segmentation Globalization Reputation 15

Harvard Business Review

NOVEMBER 5, 2013

I’ve been involved with turnarounds for years, including observing and writing about the Red Sox 2004 World Series win that reversed many decades of being almost-rans. Others need a course correction while still profitable (Microsoft), or a momentum shift because of disruptive new technologies (newspaper companies).

How To 9

How To Airlines Open-book CEO 9

Harvard Business Review

MAY 17, 2012

In short, it is their primary management system. When Charles "Chuck" Schwab returned to the helm to turn around his troubled financial firm in 2004, for example, he installed such a system. And they use it the way other companies use financial reports — to inform operational and investment decisions.

Customer Loyalty 13

Customer Loyalty Loyalty CEO Intellectual Capital 13

Harvard Business Review

AUGUST 6, 2014

The idea was simple: Combine the best of both companies into the new Yahoo China, which was projected to generate more than $25 million in revenue in 2004. We were optimistic about Yahoo’s future in China as the deal closed in January 2004. We insisted that the local team follow Yahoo reporting, systems, and governance requirements.

Chief Financial Officer 10

Chief Financial Officer Operations Learning-by-Doing IPO 10

Harvard Business Review

DECEMBER 9, 2015

to 1% per year if not for joint ventures that allowed for transfers of knowledge and technology, as opposed to domestic innovation. It implies that TFP driven by innovation and technological progress (independent of foreign investment) accounts for about 5 to 14% of GDP growth. percentage points of the 7.3% percentage points.

GDP 8

GDP Human Capital Fixed Assets Efficiency 8

Harvard Business Review

JULY 12, 2011

Their exclusive agreement had been launched in the go-go year of 2000, but by 2004 it had landed in court. Long term commitment in a world where the technology is advancing almost on a daily basis is difficult to maintain. Then we learn a lot from the proceedings. That was the case with Toys 'R Us and Amazon.com a few years ago.

Management 11

Management Airlines How To Pharmaceuticals 11

Harvard Business Review

OCTOBER 21, 2013

They’re envisioning well-designed, self-contained environments, tricked-out with the latest high-tech, high-touch technology. Take the demonstration vans now being used in the UK by Tyco Security which makes products like security cameras, monitors, and access control systems.

B2B 8

B2B B2C Education Travel 8

Harvard Business Review

MAY 19, 2016

But starting in the early 2000s, the advantages of scale were mostly eliminated, in large part because of globalization, deregulation, and the rise of digital technology. Discover suffered a similar setback in 2004, when Walmart shifted its credit card partnership to MasterCard. which permitted no other card in its popular stores.

IAM 11

IAM Productivity Products Company 11

Harvard Business Review

AUGUST 11, 2015

We studied the German mobile-handset market during the feature-phone era of 2004-2008 — a dynamic period in which competition was about equipping devices with new functions such as photography. Although technologically advanced, this did not prove profitable and Motorola had launched little else to compensate. Incentives.

Due Diligence 8

Due Diligence Incentives Innovation Follow-up 8

Harvard Business Review

MARCH 23, 2011

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) This approach addresses the many shortcomings of our previous initiatives.". Reflect on why initiatives have and have not worked in your organization.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JULY 5, 2013

Three years after I wrote an article on the Athens 2004 wiretapping case, which involved Greek government officials, I found somebody snooping on my own email as I served the next Greek administration. Yet the complexity of cloud-based technology also helped me catch the perpetrator. Online marketing Social media Technology'

Document 8

Document Open-book Bottom-up System 8

Harvard Business Review

NOVEMBER 20, 2015

Global supply chains can cut across many “cultures”: national, industry, technology, market segment, and more. Ane Ohm, CEO of HarQen , a startup supplier of automated recruiting systems in Milwaukee, and her staff held over 100 patience-sapping meetings with a Fortune 500 customer before getting a first contract.

Supply Chain 8

Supply Chain Collins Golden Handcuff Pharmaceuticals 8

Harvard Business Review

OCTOBER 21, 2016

Today’s executives are dealing with a complex and unprecedented brew of social, environmental, market, and technological trends. Coca-Cola, for example, faced a water shortage in India that forced it to shut down one of its plants in 2004. The system also improves product quality by creating regulated growing conditions.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

MARCH 31, 2016

Reacting quickly, Google regained control of the Android system by restricting access to difficult-to-replicate services such as mapping and by shifting important application programming interfaces (APIs) to the proprietary Google Play Store. It was the digital payment system eBay pushed before it gave up and acquired PayPal.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

SEPTEMBER 26, 2011

Just as Howard Schultz was changing the way people consumed coffee outside their homes, Keurig was reinventing the way they brewed the drink at work and at home by creating a convenient proprietary system for brewing single servings using premeasured, sealed coffee capsules. coffee sector. According to the USDA, U.S. Yet total U.S.

B2C 12

B2C Strategy B2B Waterman 12

Harvard Business Review

DECEMBER 17, 2010

And that's before you factor in the cost of keeping the system secure, ensuring regular upgrades, introducing the features that keep Delicious relevant (like the ability to post bookmarks to Twitter) and offering even the most minimal response to customer inquiries. Not a thing. Not a cent, anyhow. But we're contributing in other ways.

Media 15

Media Competitive Advantage Software Follow-up 15

Harvard Business Review

JANUARY 21, 2013

The author of these words is University of California, Davis economic historian Peter Lindert, who hid them among the data appendices in volume two of his epic 2004 empirical study, Growing Public: Social Spending and Economic Growth Since the Eighteenth Century. already has about the most progressive income tax system around.

GDP 8

GDP Politics Bottom-up Budgeting 8

Harvard Business Review

DECEMBER 14, 2012

Yet many employers still struggle to fill certain types of vacancies, especially for so-called middle-skills jobs — in computer technology, nursing, high-skill manufacturing, and other fields — that require postsecondary technical education and training and, in some cases, college math courses or degrees.

Skills 8

Skills Company Health Care Cooper 8

Harvard Business Review

OCTOBER 17, 2011

On the one hand, new technologies have enabled neuroscience to discover that men and women tend to be wired differently in ways that incline men — can it be? Men on the job must feel besieged. Two seismic shifts are underway that are irrevocably changing the ways in which we've believed work works.

Bottom-up 13

Bottom-up Metrics Construction Finance 13

Harvard Business Review

JULY 8, 2013

The (perfectly nice) guy on the phone said there was no evidence in the system that my equipment had been returned, but that he''d put in an "equipment research ticket" to see if it could be located in the Cambridge service center. Customers Strategy Technology' After the weekend I called Comcast to get the price tag.

Market Penetration 8

Market Penetration Industry Telecommunications Strategy 8

Harvard Business Review

FEBRUARY 24, 2011

All the email tips, strategies and systems I have seen — my own included — rest on two fundamental assumptions: If you're working smartly and efficiently, you can appropriately process (read, file and/or respond to) every email you receive.

Shaw 15

Shaw Cost Review Learning-by-Doing 15