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The Best Leadership Books of 2017

Leading Blog

Those skills, while uniquely human, are not what we are typically trained to do and require a deal of messy personal development. Forged in Crisis : The Power of Courageous Leadership in Turbulent Times by Nancy Koehn The crisis that can break one person can give birth to leadership in another. New skills will be needed.

Books 225
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2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

The inaugural version of our Top CHRO List was published on Forbes in 2015. In the years that have passed, we’ve continued to expand and refine the list by looking for CHROs able to innovate and outperform their peers regardless of current market dynamics in play at the time. Selection Methodology.

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Leadership Development Investments

Coaching Tip

study of nearly 400 organizations by Lee Hecht Harrison has identified that 54% of employers plan to increase investments in leadership development in 2015. Only 5% of employers plan to decrease investments, and a further 41% reported leadership development investments will stay the same. Team leadership 4.

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Fiona Dawson: “My imperative is around breaking down barriers for people”

Chartered Management Institute

Fiona calls that period “probably one of the longest trainings in the world”. Mars gave Fiona a deep knowledge of everything from sales and marketing to general management, and she finally became global president of food, multisales and global customers at the company in 2015. I’ve long admired the work within CMI.

Reis 104
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John Chambers: Connecting the Dots

Leading Blog

S INCE STEPPING DOWN as CEO of Cisco in 2015, John Chambers founded the venture capital firm JC2 Ventures specializing in startups. It has always been true, but it is worth repeating: “ What will differentiate the winners from the losers won’t be technology or capital but leadership and a willingness to learn. ”.

Long-term 239
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Flashback: Best New Leadership Book Of 2014

Eric Jacobson

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best new leadership book of 2014 is, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. Van Gorder : Spend time with them.

Books 65
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5 Reasons For Regular Customer Service Performance Reviews

Tanveer Naseer

The following is a guest piece by EMEA Marketing Director Monika Götzmann. The level of customer service you provide can go a long way towards determining whether your business is a success or failure, which is why companies invest so heavily in training and customer service courses.