article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

In servant-leadership terms, this is a failure of the principle, THOROUGHNESS. To be thorough means putting long-term results ahead of short-term gains. In their case, the desire to remain profitable every year was a short-term gain leadership chose over the long-term benefits of upgrading their technology.

Airlines 188
article thumbnail

Vanity Phone Numbers’ Effect on Customer Recall and Business Branding

Strategy Driven

They transform ordinary contact information into memorable catchphrases that stick with consumers long after the advertisement has ended. Moreover, the consistency provided by a vanity number can improve brand perception, creating an impression of reliability and professionalism crucial in building long-term customer relationships.

Brand 84
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Right Way to Cut Costs

HR Digest

As HR leaders, managing budgets and finding ways to cut costs without compromising employee satisfaction and productivity can be a daunting task. By implementing these strategies, you can effectively manage your budget while maintaining a high-performing and satisfied workforce. Be strategic, thoughtful, and patient in your approach.

Cost 105
article thumbnail

What Not to Do When Business Sours

In the CEO Afterlife

In terms of rectification, you have to look at the issue in the context of whether the problem is a short-term blip or the beginning of a long-term shift to your business or industry. When I was a CEO, I managed to squirrel away a “rainy day” fund for nasty business blips. Is the problem self-inflicted?

article thumbnail

Restoring the Soul of Business

Leading Blog

Rishad Tobaccowala is the chief growth officer at Publicis Group, a global advertising and communications firm. Making these types of connections helps you take the data one step further, determining if it’s going to have a short-term or long-term impact, if it’s suggesting the end of a trend or the beginning of a new one.”

Trends 388
article thumbnail

The Best Leadership Books of 2021

Leading Blog

It leads to short-term thinking. The result is that our beliefs get brittle long before our bones. Whether they are on center stage or behind the scenes, managers know who these top players are, understand their worth, and want more of them on their team. It also undermines long-term business performance.

Books 453
article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

In servant-leadership terms, this is a failure of the principle, THOROUGHNESS. To be thorough means putting long-term results ahead of short-term gains. In their case, the desire to remain profitable every year was a short-term gain leadership chose over the long-term benefits of upgrading their technology.

Airlines 130