Harvard Business Review

JUNE 2, 2016

Suppose you owned an airline and ordered an engine from Rolls-Royce or GE. Technology advancements and the Industrial Internet of Things are making this outcome orientation more feasible every day. The technologies and processes that are transforming companies. What are you really looking for? Insight Center.

Productivity 8

Productivity Products Company Engineering 8

Harvard Business Review

AUGUST 1, 2016

So we partnered with Virgin Atlantic Airways on a field experiment to understand how the behavior of employees—in this case, airline captains—influences fuel efficiency, and how low-cost company interventions can influence their behavior. This was the targets group.

Hawthorne Effect 8

Hawthorne Effect Efficiency Metrics Incentives 8

Harvard Business Review

NOVEMBER 17, 2015

Incentives or other extrinsic rewards—individual bonus schemes, promises of nice offices and titles, and other tangible benefits— create transactional relationships , not deep bonds to an employer. Becton Dickinson , a global medical technology company, has made its purpose helping all people live healthier lives.

Company 8

Company Teamwork Commitment Airlines 8

Harvard Business Review

MAY 22, 2018

Students, workers, and retirees are protesting, targeting trains, airlines, retirement homes, universities, and government offices. Moreover, new technologies are helping cushion the effect of transport strikes by allowing people to work from home or share car rides. GDP grew by 1.9%

Proposal 8

Proposal GDP Airlines Transportation 8

The Horizons Tracker

NOVEMBER 23, 2020

Earlier this year I wrote about the 5th edition of the Technology at Work report from Oxford University and Citi, which found that over half of the U.S. Companies like Google have already said that their employees will be working from home into the summer of 2021, with other technology companies following suit. Shifting sands.

Reis 69

Reis Transportation Real Estate Tourism 69

Harvard Business Review

APRIL 11, 2017

Among those that have met that fate in recent months are initiatives at Target, Alaska Airlines, Coca-Cola, the New York Times, and Chubb. Freedom to explore long-term ideas and emerging technologies is important. Three years later, many of these ambitious ventures will have quietly expired without an obituary.

Project 11

Project Innovation Press Release Survey 11

Harvard Business Review

NOVEMBER 3, 2015

While it may still be true that most of those cushy business class seats are occupied by business travelers, it is also true that most business travelers only see those seats when they board or get off the plane, as many airlines make economy passengers do the “walk of shame” through business class. You and Your Team.

Travel 8

Travel Class Airlines Bond 8

Harvard Business Review

MAY 19, 2016

Indeed, a 2012 Royal Society report emphasized that these “enhancements,” along with other technologies for self-enhancement, are likely to have far-reaching implications for the business world. As the CEO of an airline, would you prefer to have a pilot on drugs if it decreased the probability of accidents?

Ethics 15

Ethics Stress Policies Morale 15

Harvard Business Review

DECEMBER 20, 2016

I also know all too well that, like all strategies, superconsumer strategies can be hard to implement, because of internal processes, misaligned incentives, and organizational structures that are difficult to navigate. “The learning curve in any industry is steep, but it is particularly so in the airline industry.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

MARCH 27, 2013

Agents, for their part, have incentives to work hard to keep their ratings high in the system. Today over 200 companies use LiveOps technology to support their multi-channel customer contact efforts. Changing "Who" the employees actually are, has allowed LiveOps to shake up the customer contact industry.

Business Model 8

Business Model Meyer Airlines Call Center 8

Harvard Business Review

JANUARY 30, 2013

It consumes 20% less fuel than an equivalent 767; which, given today's increasing fuel prices and airlines' diminishing profit margins, should make it an extremely desirable aircraft. The 787 Dreamliner was supposed to be a big jump forward for Boeing — notably, the first plane to be made entirely of composites rather than aluminum.

Outsourcing 8

Outsourcing P&L Airlines Price 8

Harvard Business Review

APRIL 8, 2015

Price leadership: A no-frills airline constantly advertises the lowest fares on any route served. Deterring new providers: A professional event technology firm offers rock-bottom quotes to special events to signal its pricing power to any potential new entrants.

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

OCTOBER 13, 2014

This is particularly unfortunate since the incentives of city governments and sharing economy firms are often aligned. In fact it was a truly bipartisan coalition that drove the de-regulation of the trucking and airline industries in the 1970s. Government Technology'

Business Model 10

Business Model Hotels Venture Capitalist Transportation 10

Harvard Business Review

DECEMBER 9, 2015

In product tests conducted around events like limited-run merchandise (a limited-run chain designed by the rapper A$AP Rocky, for example) , 72% of our fans chose to engage with other like-minded fans when incented with a reward on our platform (in this case, our mobile Virgin Mega app).

Marketing 8

Marketing Brand Merchandising Advertising 8

Harvard Business Review

MARCH 19, 2015

Bringing new technology and tools into your organization can increase productivity, boost sales, and help you make better, faster decisions. However, 63% said the pace of technological change in their workplaces is too slow, primarily due to a “lack of urgency” and poor communication about the strategic benefits of new tools.

Technology 8

Technology CRM Training System 8

Harvard Business Review

SEPTEMBER 23, 2016

Bruno Esposito, an industry veteran and entrepreneur, lamented to me, “It took some companies decades to overcome their focus on selling more aircraft engines, even though what airlines wanted was safe, efficient operations and predictability of costs. Power by the hour aligns customers and suppliers. Unit sales don’t.”

Metrics 8

Metrics Business Model Retail Automotive 8

Harvard Business Review

MAY 25, 2018

Likewise, the airlines have demonstrated that well-constructed alliances can be a powerful way to build market position and capitalize on scale. Best-in-class players, such as Intel (through technology partnerships) and Tyson (through new-product incubators), have developed the tools to incorporate many different flavors of deal making.

Incubator 8

Incubator Insurance Cost of Capital Competitive Advantage 8

Harvard Business Review

JANUARY 28, 2014

Consider the harrowing events after the crash-landing of Asiana Airlines Flight 214 last July 6th 2013. Anchoring the system in results will create a stronger incentive to get the initial diagnosis right. Second, embrace technology. In medicine, timing is everything. Advanced software can help physicians make better decisions.

Cost 8

Cost Health Care System Software 8

Strategy Driven

MARCH 11, 2011

In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. Incentive and ‘random acts of kindness’ programs were deleted. I advised several technology companies during their gravy years. Community Relations.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

SEPTEMBER 10, 2014

In an earlier age, “general purpose technologies” such as electricity and communications networks were recognized by economists as their own category because they provided vital inputs for all kinds of businesses, revolutionized the way business was conducted in general, and literally redefined what it meant to live in modern society.

Transportation 8

Transportation Price Airlines Retail 8

Harvard Business Review

MAY 12, 2014

This could remove much of the incentive for companies to string new, even-broader-band lines into Americans’ homes. The FCC could then try to build in new incentives through regulation and subsidy, but that would obviously bring its own complications. Information & technology Innovation Internet'

Telecommunications 8

Telecommunications Open-book Content Information 8