The Horizons Tracker

NOVEMBER 16, 2021

While automated payment comes with many benefits for travelers and operators alike, they nonetheless require passengers to have access to smartphones, banking services, and private internet, which is something that is far from universal.

Transportation 90

Transportation Retail Cost Banking 90

Skip Prichard

AUGUST 28, 2023

Doug Lennick is the founding CEO of think2perform , a high-performance leadership development firm. He is a renowned leadership development professional and has worked with clients including American Express, Wells Fargo, Comerica Bank, TD Wealth of Canada, Charles Schwab, and others. Wisdom is knowing the difference.

Self-aware 90

Self-aware Open-book Learning-by-Doing Books 90

N2Growth Blog

APRIL 25, 2010

Not recognizing, developing, and rewarding talent is the fastest way I know of to drive talent out of your organization and directly into the hands of your competition. Walking into these organizations is often like traveling back in time 20 years. the company is not leveraging its true talent base.

Loyalty 419

Loyalty Blog Brand Follow-up 419

The Horizons Tracker

OCTOBER 16, 2023

Micromoments The initial stage, class shock, manifests when these individuals encounter subtle class distinctions in their day-to-day interactions, often during casual conversations about shopping, travel, and socializing. Actively engaging with working-class colleagues to gain a comprehensive understanding of their unique lived experiences.

Class 48

Class Press Release Career Diversity 48

HR Digest

DECEMBER 27, 2022

In addition to improving team dynamics, a company retreat can also provide your employees with valuable training and development opportunities. Professional development. A company retreat can be an ideal setting for professional development and skill-building. Focus on professional development? Enhanced creativity.

Tips 105

Tips Team Building Class Hotels 105

Strategy Driven

JANUARY 21, 2011

Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. Remove them and you will find more time to focus on innovation. Innovate quickly. Innovate constantly. Get strategic.

Real Estate 66

Real Estate Magazine Rogers Long-term 66

Strategy Driven

MARCH 18, 2011

Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. Innovation on a budget. That extra time, along with the cost savings identified by Turney, can be used to focus on the third area: innovation.

Tools 56

Tools Black-Scholes Magazine Rogers 56

Harvard Business Review

NOVEMBER 19, 2013

Increasing creativity and innovation is not only on the priority list for start-ups; it’s also a strategic goal for CEOs of small, medium, and large-sized companies. As companies grapple with long odds on innovation like these, they are also looking for ways to improve the likelihood of their intrapreneurial success.

Innovation 9

Innovation Company Entrepreneur Constraint 9

Harvard Business Review

JULY 11, 2016

At that time, the Nigerian central bank was running a currency control regime which stifled the importation of goods for small businesses. As one travels from Nairobi to Lagos and from Dakar to Kigali, a feeling of optimistic exuberance emerges because African-inspired institutions are forming. I was impressed.

Banking 8

Banking Entrepreneur Business Model Software 8

Harvard Business Review

JULY 9, 2015

But with robust growth rates and economies unburdened by legacy structures of the last century, Africans can innovate beyond what others are doing. The African Development Bank (AfDB) is the most visible organization tasked with shepherding that inclusive innovative growth. Innovating away from past exclusion.

Banking 8

Banking Globalization Credit Rating Short-term 8

Harvard Business Review

AUGUST 11, 2014

Factors ranging from weak demand to bank consolidation have combined to hobble many small businesses  and if these factors arent addressed, they could continue to impede U.S. And as we describe in a recent HBS Working Paper , gaps remain in traditional bank credit supply. job growth and economic security. small businesses.

Technology 9

Technology Banking Class Real Estate 9

Harvard Business Review

SEPTEMBER 29, 2014

Consider first the increasing use of auctions, which have a distinguished history in the development of economics. Walker’s innovation was to bind travelers to pay the prices they bid if the airlines and hoteliers on Priceline accepted the offers. Here a few notable examples. This has all changed.

Strategy 11

Strategy Black-Scholes Airlines Price 11

Harvard Business Review

AUGUST 7, 2018

I’ll let you in on the six-step technique I have developed over many years, working with clients and in teaching my public seminars on strategic planning. Once it adopted the six-step method, these outcomes were identified as “reducing employee turnover and increasing productivity and innovation.”

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

JANUARY 17, 2014

Every company has a limited amount of time, money, and resources that it can invest in innovation. That’s why they should focus their energies on opportunities that will set them apart from their competition — that is, they should innovate where they differentiate. So what about your company? Is it differentiating itself?

Company 9

Company Innovation Wilde Insurance 9

Harvard Business Review

NOVEMBER 23, 2010

A recent Fortune article on John Reed, the former co-CEO of Citigroup, reported that a decade ago he tried to convince the newly formed Citigroup board (the result of the $70 billion merger of Citicorp and Travelers Group in 1998) to bring in a new CEO and that both he and Travelers CEO Sandy Weill should leave.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

JANUARY 18, 2016

The prospect of urban innovation excites the imagination. The messy truth is that cities are not the same, and even the most innovative approach can never achieve universal impact. An effective starting point is to break cities into four segments across two distinctions: legacy vs. new cities, and developed vs. emerging economies.

Real Estate 8

Real Estate Entrepreneur Finance Innovation 8

Harvard Business Review

JULY 6, 2012

What puts those companies ahead is their effective use of both art and science in app development. Take a look at how Citi and Bank of America reinforce their apps' authenticity through the use of logo colors. Features such as Bank of America's SafePass for especially sensitive transactions further strengthen the brands.

Stage-Gate 13

Stage-Gate Airlines Brand Loyalty 13

Harvard Business Review

JULY 27, 2015

This is where the July 2012 memorandum of understanding between Greece and the Troika (the International Monetary Fund, European Central Bank, and the European Commission) failed miserably; the previous government, much like Syriza, wanted to preserve the status quo. In a country slipping from 1.8% growth in late 2014 to a 2.5%

Banking 8

Banking Crisis Tourism Policies 8

Harvard Business Review

MARCH 16, 2011

We're a network of microfinance organizations; we exist to share practices and develop the leadership skills required by a sector that has grown up fast. It's not about keeping the relationship happy, but about making both members of the couple aware of the career path that might be most promising for the young woman at the bank.

Microfinance 14

Microfinance Diversity Banking Trends 14

Harvard Business Review

NOVEMBER 23, 2010

I recently argued that in industries such as distribution and logistics (Amazon, FedEx, UPS), process manufacturing (Exxon), insurance (Aetna), restaurants (McDonald's), and retail banking (Bank of America, Citibank, Wells Fargo), continuous process improvement is essential. This is the preferred style of proficient process improvers.

Process 15

Process CEO Operations Banking 15

Harvard Business Review

DECEMBER 27, 2013

For Chilean bank BCI, common purpose is about developing trust-based customer relationships that last a lifetime. Leaders at the bank tell a story about a lottery winner who was deciding who to entrust with his prize money. With facts in hand, the company quickly developed a plan to replicate the innovation across its network.

Banking 13

Banking Airlines Compliance Bond 13

Harvard Business Review

FEBRUARY 19, 2015

During the summer of 2014 alone $3 billion poured into India’s e-commerce sector, where, in addition to local innovators like Flipkart and Snapdeal, there are nearly 200 digital commerce startups flush with private investment and venture capital funds. Break Out countries have the potential to develop strong digital economies.

Constraint 8

Constraint Marketing Innovation Uncertainty 8

Harvard Business Review

DECEMBER 18, 2018

I’m going to push more responsibility onto them, which should help them develop faster. “I’m not sure when I first asked if I thought it would be successful,” said Hickox, now CFO of Independent Bank in McKinney Texas. He had to sell the idea to both his family and the other managers at work. That was in 2008.

Banking 15

Banking Conference CEO Bottom-up 15

Harvard Business Review

AUGUST 19, 2013

That effort has taken root in the development of a strategic focus on flexibility that can serve as a blueprint for any workplace. A key aspect has been the development of Academic Biomedical Career Customization (ABCC). The ultimate goal is to help faculty better combine their work and life goals.

Planning 8

Planning Policies Attrition Banking 8

Harvard Business Review

JANUARY 17, 2014

Our research, based on a quantitative study across more than 150 businesses, spanning various industries and functions, identifies seven cultural factors that drive customer satisfaction, revenue and profit growth, innovation, and new product success.

Loyalty 8

Loyalty Open-book Benchmarking Technology 8

Harvard Business Review

DECEMBER 29, 2010

Nor do I have to convince leaders to develop new competencies: experience taught them that self-awareness, being able to deal with ambiguity, manage continual change, devolve leadership, and coach their people and are critical to their survival. Over the last twelve months, I have seen the best and worst in leadership.

Leadership 15

Leadership Crisis Banking Learning-by-Doing 15

Harvard Business Review

MARCH 16, 2016

In addition to lifting some travel restrictions, American financial institutions can establish accounts with their Cuban counterparts and telecommunication firms can export to and install equipment on the island. That said, the Obama administration has made a few changes.

GDP 8

GDP Telecommunications Scenario Planning Travel 8

Harvard Business Review

MARCH 8, 2012

An Indian investment bank, Avendus, projects 376 million Indian Net users by 2015. As in China several years ago, there's a reluctance to pay for goods using the Web; most of today's online transactions are in the travel industry (representing 87 percent of a $6.3 Granted, only 11 percent of Indian online users are transacting online.

Venture Capitalist 13

Venture Capitalist Entrepreneur Conference Wireless 13

Harvard Business Review

AUGUST 14, 2015

Internally, their businesses are organized into seven categories: Entertainment, Health & Wellness, Leisure, Money, People & Planet, Telecom & Tech and Travel. Think of the equity of a brand in terms of a bank account.

Brand 8

Brand Banking Apparel Strategy 8

Women on Business

DECEMBER 20, 2012

They’re starting totally virtual companies, using the cloud for solutions and developing innovative ways to manage staff, time, family and work. She travels every week to different clients across the country. This offered both a great opportunity for innovation and a serious challenge ? Joseph’s Regional Medical Center.

Trends 265

Trends Power Simon Real Estate 265

Joseph Lalonde

MARCH 14, 2018

It’s harder when I travel, but I’m getting creative when I have to dine out, and I know what foods are good for me, and which ones I need to avoid. Lastly, I do not forget to take care of myself by exercising and traveling. Principle number four is to eat well. I work hard day in and out and take massive action.

Succession 316

Succession Self-aware Learning-by-Doing Follow-up 316

Harvard Business Review

MARCH 30, 2017

The value of bank branches, for example, is no longer to manually process deposits, but to solve more complex customer problems like providing mortgages. In much the same way, nobody calls a travel agency to book a simple flight anymore. Innovate Business Models. They expect something more, like designing a dream vacation.

Efficiency 8

Efficiency Supply Chain How To Industry 8

Deming Institute

FEBRUARY 11, 2016

For more than 10 years now I have been helping people to develop their own Small and Medium-sized Enterprises (SME). Edwards Deming Institute [The Institute makes 5 travel grants available each year to study the Deming Collection at the Library of Congress. How to build succesful business right the first time.

Deming 28

Deming Library Entrepreneur Conference 28

Harvard Business Review

MARCH 30, 2012

It's a topic that perhaps would only appear on the pages of The Economist : an effort to establish North America's first elephant sperm bank. Leaders seeking to drive innovation ought to ask themselves the degree to which their ideas are suffering because of innovation inbreeding. Large companies are amazingly diverse places.

Innovation 13

Innovation Wilde Long-term Banking 13

Harvard Business Review

OCTOBER 18, 2013

While formal information may exist in the form of statistical data from organizations like the World Bank and consulting firms, the information which is most easily brought to mind is from the people we happen to have met, or from the media. Plus, when traveling on business, most executives are in and out of major urban hubs.

Globalization 11

Globalization Innovation Class Banking 11

Harvard Business Review

NOVEMBER 8, 2017

India’s digital infrastructure is coming to life, with a combination of policy and technological innovation having played an important role. The name for this digital infrastructure reflects its roots in the world of software development rather than public policy: it is referred to as “ The India Stack.”

Banking 14

Banking Long-term Short-term System 14

Harvard Business Review

MAY 17, 2017

We argue that, like previous revolutionary ideas, blockchain has the potential to help developing nations leapfrog more-developed economies. This in turn boosted development by allowing relatively poor farmers to reliably send and receive payments at affordable rates, fostering economic growth by lowering transaction costs.

Marketing 8

Marketing Technology Banking Efficiency 8