What If Everyone Did the Bare Minimum?
Frank Sonnenberg Online
FEBRUARY 7, 2023
On the other hand, you’d have food served to you on dirty plates, salesclerks who’d gossip with coworkers rather than help you, and people who’d show up late to appointments. That is, if they showed up at all. Would you be willing to pay for defective products or put up with lousy service? Stay in shape? I hope not.
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