ReImagine Work

JANUARY 13, 2017

I was attending a weeklong deep-dive professional development session on my own. At the time I went to that weeklong workshop, I had been working on a project that was floundering. I worked with both my supervisor and his supervisor to influence the project leaders so that I could contribute effectively. Nothing was working.

Hotels 100

Hotels CIO Workshop Project 100

ReImagine Work

MARCH 2, 2017

You’ll notice they are balanced to get feedback on both strengths and development needs. Whether it’s in the moment or in a planned meeting you can ask: If we think about (task/activity/meeting/event/project), what do like about what I did on that? At this phase of my career, what do you consider is important to develop?

CIO 100

CIO How To Review Performance Review 100

ReImagine Work

NOVEMBER 2, 2015

Projects could be more successful and deliver more quickly if we treated people like human beings. In R&D, organization members developed things to turn into products, presumably so our company could sell them and make more money. I didn’t like creating more work for them that was not related to developing the next new thing.

Human Resources 100

Human Resources Resources CIO Chemicals 100

QAspire

SEPTEMBER 9, 2016

As IT and business leaders, CIOs bear responsibility for finding ways to offer their people opportunities for learning and continual reinvention. A focus on culture, development, and leadership can pay off in more ways than one can imagine. A focus on culture, development, and leadership can pay off in more ways than one can imagine.

Management 70

Management CIO Fashion Teamwork 70

ReImagine Work

JULY 7, 2016

You’ve just created some goodwill and potentially have freed up an enormous amount of time to work on your projects to advance your goals. A version of this post originally ran on the CIO Online site on June 22, 2016 here. See my column, Navigating the Workplace , at CIO online here. It’s simple, but not easy. Great insight.

Tactics 100

Tactics Productivity Products CIO 100

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. In working with these successful CIOs over the years, I have found that they all share a common set of practices, philosophies and approaches.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Strategy Driven

AUGUST 27, 2015

All of this means that CIOs and centralized IT department staff no longer 'own' company data the way they did in the past; giving rise to new concerns about data integrity and security in a more distributed and anarchic company structure.

CIO 50

CIO Technology CRM Competitive Advantage 50

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. These are core tenets that all CIOs need to hold close. The lesson here for new CIOs, in Higher Ed or elsewhere, is to know your audience and know them well.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

MAY 15, 2014

The factors contributing to the failure cited in the report are ones that we all too frequently have encountered when we have reviewed challenged or failed projects. Because this question is usually thought of as relating to technical architecture, it is generally considered by CEOs as a technical issue and the domain of the CIO.

Banking 8

Banking Project Enterprise Architecture CIO 8

Harvard Business Review

JULY 22, 2013

However, when we ask CIOs how their "enabling" is going, they consistently respond that sometimes it goes well; sometimes not so much. At a recent CIO roundtable, one CIO said that the demand for IT in his company is infinite. And other CIOs nodded in agreement. These are finite resources.

CIO 8

CIO Stage-Gate Project Information Technology 8

Harvard Business Review

AUGUST 9, 2013

Most CIOs will benefit from this trend through increased competition, better prices, and quicker provisioning. At the same time, the trend also heightens the expectations of CIOs'' internal customers to deliver better solutions at greater speed. Agile projects have focused on standard, non-critical systems.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

AUGUST 21, 2015

During one of my very first consulting assignments, a colleague and I interviewed direct reports of the Chief Information Officer of a chemical company about improving project execution. We consistently heard that the CIO was autocratic and intimidating, and that his people were afraid to talk openly about mistakes. Is that true?”

CIO 8

CIO Chief Information Officer Consultative Open-book 8

Harvard Business Review

SEPTEMBER 13, 2012

Departments can automate a business process in the time it would take to enter IT's development pipeline. Finally, even large projects can be broken up into what a banking client of mine calls "human bites." Such projects may ultimately be significant in scale, but have been scoped into discrete units of delivery. The result?

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. I’m Angelia Herrin, editor for special projects and research at HBR. Download this podcast. Angelia Herrin, host. Welcome to the HBR Quick Take.

Agility 8

Agility Content CIO Banking 8

Harvard Business Review

SEPTEMBER 17, 2013

“People in the Valley take a different approach to things,” Ralph Loura, the CIO of Clorox, told us. In many ways, the interviews we did with the CIOs of Google Inc., CIOs network with Valley technology leaders and venture capitalists in search of creative solutions to traditional IT problems. Facebook Inc.,

Innovation 8

Innovation CIO Agility Venture Capitalist 8

Harvard Business Review

AUGUST 6, 2013

But when we at CEB ask CIOs who in IT is responsible for understanding and responding to these needs, we get an uncomfortable silence. For years, CIOs have sought a "seat at the table" by building strong links with senior business leaders. Developing Employee-Focused Interface Roles. Avoiding the Schizophrenic IT Organization.

CIO 8

CIO Marketing Project Trends 8

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

FEBRUARY 9, 2011

The system, which is not connected to the internet, will meet this challenge by integrating data and analytics from multiple models of each problem in parallel to rapidly develop a set of possible solutions before selecting the best one — and answer in English. One of Watson's biggest hurdles will be the ambiguity of natural language.

CIO 14

CIO System Project Call Center 14

Harvard Business Review

JULY 22, 2014

These skills are now reaching beyond data analysis to encompass information architecture, application development, and technology project management. CIOs and CMOs must meet in the middle. For this revolution to work, organizational power can’t simply continue to devolve from IT to the marketing department.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. Company and unit leaders need to ensure that IT is in a leading position on all key digital projects. There is no time for complacency.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

JULY 12, 2013

Cam Crosbie is the CIO of Equitable Life Insurance Company of Canada, represented by more than 10,000 independent producers across Canada and Bermuda. Before moving forward with a big decision or a large project, Cam makes a practice of asking lots of questions, including, as he says, "even the so called ''dumb ones''".

CIO 9

CIO Leadership Drucker Telecommunications 9

Harvard Business Review

FEBRUARY 17, 2016

Over the last 10 years, a basic shift has occurred from an IT-deployment view of the world of big systems and even bigger projects toward a people-centric and user-oriented view of hardware, information, and human collaboration and networking. Clearly, business managers and CIOs are lagging. Transforming legacy IT.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

FEBRUARY 1, 2011

There's a lesson in this for CIOs who are trying to make their budgets stretch ever further in these austere times. Development of small, low-cost, low-risk projects involving archived datasets can sometimes have a disproportionately high impact on the business — and on the CIO's reputation.

CIO 15

CIO How To Policies Document 15

Harvard Business Review

MAY 8, 2018

This was a development led by John Cave, VP of football technology at the National Football League. But it might never have been built, or at least Cave wouldn’t have built it, had it not been for his boss, Michelle McKenna-Doyle, CIO of the NFL. Are we taking on projects that make the most of your strengths?

CIO 8

CIO Analysis Technology System 8

Harvard Business Review

SEPTEMBER 24, 2014

This includes most of the myriad Lean and Six Sigma continuous improvement projects that drive improved efficiency and effectiveness within an existing management and organizational structure. Initiate fewer projects. Get better at ending “zombie” projects, those efforts that have failed but no one wants to declare dead.

Budgeting 12

Budgeting Innovation Disruptive Innovation Six Sigma 12

Harvard Business Review

JULY 31, 2012

Companies can execute major process improvements to reduce risk and allow organizational learning by breaking projects down into a series of small, reversible experiments. Together the users and the IT team defined user requirements and managed expectations for both custom development and package configuration.

Technology 13

Technology Software CIO Information Technology 13

Harvard Business Review

NOVEMBER 26, 2013

These organizations must make new investments, projected to be in the tens of billions of dollars, to implement electronic health records—and they have to find ways to save money at the same time. Opportunities to develop new friendships and interdisciplinary collaboration. A lot of this will fall on the IT people.

Tips 11

Tips Health Care Budgeting CIO 11

Strategy Driven

NOVEMBER 15, 2018

Innovation Engineering is validated in real-world practice, and has been the launch pad for more than $16 billion in growth and system improvement projects. Projects are focused with clear, motivating strategic missions that speak to both project vision and boundaries. Discover and develop “meaningfully unique” innovation.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

NOVEMBER 22, 2017

In order to gain the desired flexibility while controlling costs, she advises CIOs to build not just a service platform but a set of digital services to go along with it. Her research found that another 26 percent have created the service level, but not the reusable components that make developing new offerings fast and efficient.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

OCTOBER 3, 2017

In particular, CIOs tell us that data scientists, security experts, and enterprise architects are hard to find. Talent-as-a-Service – Use crowdsourcing platforms like Topcoder or Kaggle to access talent that may not be available in the enterprise, commonly for projects but conceivably for operations too. Accessing Talent.

Technology 8

Technology Organization Incubator Content 8

Harvard Business Review

JUNE 23, 2017

Start by developing a strategy across the entire enterprise that includes a clear understanding of what you hope to accomplish and how success will be measured. Gartner estimates D&A projects falter 60% of the time. What’s the best way to build effective D&A capabilities? Insight Center. Putting Data to Work.

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

JANUARY 19, 2018

The CEO ended up getting rid of the head of strategy, continuing to use the CIO to provide him with strategic advice, and hiring a strong but relatively junior analyst to provide support to the senior team. Don’t underestimate the importance of cultural fit.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

MAY 16, 2011

Microsoft, according to a former company executive , had developed a viable tablet computer more than a decade ago but failed to pre-empt Apple's smash hit because competing Microsoft divisions had conspired to kill the project. According to former CIO John Leggate : "People always had a good reason for meetings.

CIO 15

CIO Consensus Bottom-up Organizational Behavior 15

Harvard Business Review

SEPTEMBER 12, 2014

In a previous article, I wrote about the triangle of players involved in getting a major project green-lighted: Champions, Blockers, and Decision Makers. At the time, Charlie was an internet security specialist at IBM, and I was running business development at a company called Zone Labs.

Motivation 8

Motivation CIO Competitive Advantage Software 8

Harvard Business Review

FEBRUARY 15, 2012

Bogsnes and his team focused on two powerful levers: abolishing the traditional budget in favor of a more dynamic and distributed process, and scrapping the annual calendar for a more continuous and variable approach to setting time-horizons for a particular business or project. Growing People: The Heart of the Organizational Transformation.

Bureaucracy 11

Bureaucracy Company Agility CIO 11

Harvard Business Review

DECEMBER 1, 2015

All too often the functionality, user experience, logic, and workflow decisions of exactly how the application will work are made by the software vendor or app developer with no input from users. This is a colossal mistake and is the downfall of many IT projects. Perhaps the biggest difference is the impact.

Execution 8

Execution Hotels Software System 8