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First Look: Leadership Books for April 2023

Leading Blog

THE WISDOM OF THE BULLFROG draws on these and countless other experiences from Admiral McRaven’s incredible life, including crisis situations, management debates, organizational transitions, and ethical dilemmas, to provide readers with the most important leadership lessons he has learned over the course of his forty years of service.

Books 320
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Breaking Through | A New Frontier of Technology and Innovation

N2Growth Blog

Blockchain, machine learning, artificial intelligence, augmented reality, 3D printing, and robotics are among the most important technologies of today’s rapidly changing world. The biggest crisis of the century, the COVID-19 pandemic, represents an excellent opportunity to deploy new technologies. Creativity is thinking up new things.

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Can better management and leadership nurse the NHS back to health?

Chartered Management Institute

Can better management and leadership nurse the NHS back to health? Author Nigel Cassidy / Photography Fabio De Paola Some people say the problem with the NHS is too many managers. Intriguingly, it also has an operational team largely made up of Chartered Managers. As much as anything, this is a management story.

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Are You Ready for Recovery?

Leading Blog

A S a McKinsey & Company article stated in late March 2020: “What leaders need during a crisis is not a predefined response plan but behaviors and mindsets that will prevent them from overreacting to yesterday’s developments and help them look ahead.”. This approach self-evidently enables a mindset that offers a long-term perspective.

McKinsey 293
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Responsive Leadership: Needed Now More Than Ever

Leading Blog

In a recent LeadershipNow blog, Mark Sanborn wrote about six warning signs of why leaders fail: a shift in focus; poor communication; risk aversion; ethics slip; poor self-management; and lost love. Curiosity: The Desire to Continuously Learn. Empathy: The Ability to Feel and Appreciate Other Human Beings.

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Companies Should Use Covid To Ensure Better Customer Service

The Horizons Tracker

Winston Churchill famously remarked that we should never waste a crisis, and a recent study from the Institute of Customer Service argues that this is certainly true of the Covid pandemic. There are various examples of companies that have managed to use the pandemic to pivot their services and continue to delight customers.

Company 123
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October 2020 Leadership Development Carnival

Lead Change Blog

Rather than have the (internal) knee jerk/lizard brain reaction when seeing someone not wearing a mask, it’s time to flip it, and to thank those who do. What three lessons can we learn from her? Marcia shares: “ Coaxing vs. Challenging – do you know the difference? Once you get there you excel at what you do.