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It’s Not TV: HBO

Leading Blog

❧ On HBO in the mid-2000s: It just felt like there were a bunch of people who were trying to manage for retirement. ❧ 2008: It was a very comfortable company. They vowed to follow the data wherever it took them. Let’s not rock the boat. Everything in the offices is first class. There’s a gym. There’s a cafeteria.

Politics 248
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How To Create Lasting Influence | N2Growth Blog

N2Growth Blog

Understanding how to leverage the influence factor can make a defining difference in your ability to drive change, build cohesive teams, and to successfully implement strategic vision. Not only is true influence not difficult to acquire, but it is also sustainable when you understand the proper constructs.

Influence 312
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Managing Board Relations | N2Growth Blog

N2Growth Blog

In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.

Blog 293
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How to Build a Brand | N2Growth Blog

N2Growth Blog

Unless you are a very large enterprise it is unlikely that you have the time, money, staffing, or external professional relationships to execute a brand management strategy such as the one outlined above. The preceding description paints the perfect illustration of why branding is one of my favorite topics…It is complex.

Brand 271
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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 272
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Leadership and Product Management

Lead on Purpose

Product managers hold a unique position in the company: they depend on people from other groups, but they do not have managerial authority over those people (in most cases). Therefore, a product manager must earn the trust of people in the organization and influence them to do their jobs effectively and efficiently.

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Manager vs. ?

Lead on Purpose

Manager&# is an interesting title. An account manager is different from a store manager. Even within the title of “store manager&# the scope and breadth of responsibility varies widely. The manager of a 7-Eleven has significantly different responsibilities than the manager of a Costco store.