Lead Change Blog

JUNE 25, 2020

He opened the dialogue, saying he and his leadership team had put a lot of thought into where they want to take their bank, and the vision they committed to was to deliver top decile ROE, ROA and topline revenue growth: a quintessential example of focusing on effect, not cause.

P&L 220

P&L ROE Metrics CFO 220

The Horizons Tracker

JUNE 15, 2023

Labor law is typically national, with little harmonization between countries meaning that it can be difficult to operate across borders. “The European Commission is committed to working hand-in-hand with border regions to fulfill its enormous potential and make sure no one is left behind.”

Cooper 104

Cooper Transportation Travel Quality 104

N2Growth Blog

JULY 17, 2014

Another common complaint about Business Review Meetings is that nearly always the time gets hijacked with discussions on day-to-day operating or tactical issues, especially when we have a room full of engineers turned managers; they quickly dive down into trying to fix the problem right then. “The same three guys take up all the air time.

Review 325

Review CFO Operations Efficiency 325

Leading Blog

JUNE 1, 2020

And what about the stories we've all heard over the years about sick patients—whether infected with Ebola or COVID-19—who were sent home or allowed to travel because busy staff people were following a protocol to the letter rather than using common sense? Why and how do these kinds of things happen? The outcome was phenomenal.

Books 350

Books Short-term Leadership Long-term 350

Eric Jacobson

JULY 30, 2023

“My interviews with well over 200 executives across 18 firms revealed the secrets of these companies—not the usual facile frameworks, but new ways of thinking about business that allow leaders and companies to operate with heightened passion, urgency, and clarity,” shares Gulati. “I Second, it can attract fellow travelers.

How To 74

How To Customer Loyalty Operations Objective 74

Eric Jacobson

OCTOBER 7, 2022

“My interviews with well over 200 executives across 18 firms revealed the secrets of these companies—not the usual facile frameworks, but new ways of thinking about business that allow leaders and companies to operate with heightened passion, urgency, and clarity,” shares Gulati. “I Second, it can attract fellow travelers.

How To 93

How To Customer Loyalty Operations Objective 93

Lead Change Blog

NOVEMBER 15, 2016

Global mindset is truly having the desire, knowledge, and skills to operate effectively in business today. It fills a strategic tactical need of operating in today’s business setting. We need to take it as seriously as we do other business operations. Secure contracts and commitment. Understand customer behavior.

Globalization 150

Globalization Long-term Social Capital Travel 150

Strategy Driven

JANUARY 26, 2022

As more and more businesses start to pay attention to how they operate in greener and more efficient ways, one of the things that your business can’t afford to overlook is its supply chain. When you reduce the amount of distances that products need to travel, it makes it easier for you to reduce your carbon emissions.

Supply Chain 65

Supply Chain Transportation How To Efficiency 65

N2Growth Blog

SEPTEMBER 29, 2018

Your business now operates as part of a global digital eco-system where leveling the playing field has become a digital impossibility. Playing for parity by traveling the traditional path of best practices just ensures one thing; you will spend great amounts of time and money failing slowly, publicly, and painfully.

Leadership 282

Leadership Business Model Engineering Fast Follower 282

Terry Starbucker

APRIL 22, 2012

I was the SVP of Operations, and my office was in suburban New York. I wanted to look into the eyes of as many teammates as I could, and “see” their commitment, and listen to their feelings and passions. So 99% of the people that I was responsible for were many miles away.

Leadership 385

Leadership Technology Commitment Travel 385

Eric Jacobson

DECEMBER 6, 2022

“My interviews with well over 200 executives across 18 firms revealed the secrets of these companies—not the usual facile frameworks, but new ways of thinking about business that allow leaders and companies to operate with heightened passion, urgency, and clarity,” shares Gulati. “I Second, it can attract fellow travelers.

How To 65

How To Customer Loyalty Operations Objective 65

Eric Jacobson

JULY 5, 2022

“My interviews with well over 200 executives across 18 firms revealed the secrets of these companies—not the usual facile frameworks, but new ways of thinking about business that allow leaders and companies to operate with heightened passion, urgency, and clarity,” shares Gulati. “I Second, it can attract fellow travelers.

How To 65

How To Customer Loyalty Operations Objective 65

Eric Jacobson

FEBRUARY 7, 2022

“My interviews with well over 200 executives across 18 firms revealed the secrets of these companies—not the usual facile frameworks, but new ways of thinking about business that allow leaders and companies to operate with heightened passion, urgency, and clarity,” shares Gulati. “I Second, it can attract fellow travelers.

How To 65

How To Customer Loyalty Operations Objective 65

General Leadership

FEBRUARY 3, 2014

In the year 1540, ten men with no capital and no business plan, but with relentless commitment, built what is today considered the most influential business of its kind. “To fear love is to fear life, and those who fear life are already three parts dead.”. Bertrand Russell. Admittedly, I wasn’t for a very long time.

Commitment 419

Commitment Mentor Examples Compliance 419

Lead Change Blog

SEPTEMBER 2, 2019

If we approach our relationships with followers as fellow travelers on the same train, we begin to acknowledge interdependence. A partnership is a commitment to a dialogue, not an act of directing. .” Before selecting an influence tool, leaders must let go of traditional leadership notions about control and self-interest.

Influence 221

Influence Maslow Incentives Hammer 221

Terry Starbucker

MAY 21, 2017

To quickly set the scene, I was the SVP of Operations for a 1,100 employee cable television company based in 4 states in the Rocky Mountain west. And by making these personal front counter connections, it only deepened my commitment to make sure we were providing them the best service we possibly could. Commitment.

Succession 253

Succession Leadership Commitment Travel 253

HR Digest

SEPTEMBER 15, 2023

Unsurprisingly, 91 percent of the participating organizations committed to continuing the 4-day system. Additional benefits include reduced travel and child care expenses, more time for volunteer work and other social obligations, and improved moods when returning to work.

Automotive 98

Automotive Industry Absenteeism Report 98

Lead Change Blog

OCTOBER 6, 2020

Marcella considers: “ Engage – travel guide for change adventurers, is a great book for anyone looking at organizational change. Shelley considers: “ For the companies, I work with, I know their 2020 visions also did not include anything remotely close to a cease to all travel, live events, and in-person meetings.

Leadership Development 363

Leadership Development Development Leadership Follow-up 363

Strategy Driven

JUNE 3, 2021

Many of today’s top everyday brands that you see on your travels are franchised organizations, so that’s proof alone they are a winning idea. Did you know that many people set up businesses that they operate part-time and work in a regular 9-5 job the rest of the time? There’s no reason why you can’t set up a part-time franchise.

Franchising 65

Franchising Brand Entrepreneur Licensing 65

Strategy Driven

APRIL 10, 2020

They agree, too, that one of the very best ways to properly understand the level of skill and competency of their workforce is to observe them in real-time, real life, operational situations: cue the ride-along. These ride-along scenarios have been standard operating procedure for most developmental companies for years.

Supply Chain 66

Supply Chain Operations Video Sports 66

Leading Blog

JULY 25, 2019

Many established organizations commit the mistake of engaging in innovation as if it were a homogeneous process. Continuous optimization, both on the operational side and the customer side, is good and important -- in the short term. The Three Tracks of Innovation. This is where the established player reigns. It pays the rent.

Innovation 222

Innovation Organization Bottom-up Airlines 222

Skip Prichard

JUNE 12, 2023

By combining these elements, businesses can align their operations with their long-term goals and set themselves up for enduring success. As I travel the country, I find one consistent theme: most executives, managers, and employees are “unaimed,” meaning they don’t know their company’s top goals or how they contribute to those goals.

Power 96

Power Goal Objective Planning 96

HR Digest

OCTOBER 31, 2023

APhA CEO Michael Hogue recently traveled to Kansas City to meet with pharmacy staff and executives from CVS who has stated walkouts. Walgreens and CVS on walkouts On Monday as per Walgreens and CVS representatives that they haven’t seen much of a disruption to operations.

Fraser 52

Fraser Participative Health Care Retail 52

Terry Starbucker

JULY 6, 2014

I’m the SVP of Operations of a Cable TV Company that operates in 4 states and has 22 operating divisions. In the fall of 2008 our team had leveraged its past lessons well, and our operating statistics were all pointed in a positive direction. Better still, we had a secret weapon that was guiding us along.

Metrics 214

Metrics Leadership Operations Report 214

Talent Anarchy 1

SEPTEMBER 26, 2017

I recently travelled out of town with the man I am dating. To trust means we believe the other person will behave and/or operate in good faith. We must be “just” in our actions and behave in a manner that is aligned with honorable values and commitments. To trust means we believe the other person has done the best he/she could.

Chief Operating Officer 106

Chief Operating Officer Energy Maturity Commitment 106

HR Digest

NOVEMBER 5, 2020

As you and your company move from phase to phase – or, embrace the new normal and work-from-home culture indefinitely – consider prioritizing the four C’s as part of your HR operations tactics. We also provide staycation ideas in the age of COVID to encourage employees to take their vacation time, even if it doesn’t involve traveling.

Guidelines 105

Guidelines Video Uncertainty Environment 105

Strategy Driven

APRIL 19, 2019

Those businesses that have truly ingrained purpose and mission into their way of operating are doing more than giving away money or time. They are learning that changing their operations to address social impact challenges is pivotal to making the world better through their decision making, and not just by writing a check.

Brand 50

Brand Operations Participative Long-term 50

Rich Gee Group

MAY 3, 2020

If colleges are to resume operations in the fall, it will not be normal as they wish it to be, but rather, it will begin to reflect college-in-the-new-normal. For colleges to resume operations in the fall in a safe and affordable manner for their client-families and students, these are my 5 Step Actions to Require of Colleges.

Planning 195

Planning Compliance Education Cost 195

Strategy Driven

OCTOBER 6, 2017

As technology advances, so do the ways that many industries operate. It takes commitment if you want to reach the top of the ladder, so working on your flaws is the best place to start. You know what they say – travel broadens the mind. But, it isn’t just a broader mind you can gain from travel. What Are You Bad At?

Career 57

Career Development Travel Learning-by-Doing 57

Tanveer Naseer

NOVEMBER 17, 2015

Over the course of this year, I’ve had the opportunity to travel all over North America speaking at conferences and with organizations about how we can do a better job being the kind of leader our employees need us to be.

Power 100

Power Influence Follow-up Travel 100

Joseph Lalonde

JUNE 1, 2018

If retail operations can more reliably keep their discretionary relationships with people who have to pay for that relationship than we can with our employees, who earn their livelihood with us, we need to take a serious look at how we’re creating the environment for those relationships. It’s more than simply clumsy leadership.

CEO 161

CEO Short-term Learning-by-Doing Blanchard 161

Skip Prichard

FEBRUARY 19, 2020

Effective leaders know how to achieve operational excellence, and they embrace continuous improvement. Meet your commitments. Don’t make a commitment you cannot keep. If the situation changes and you find that you can’t keep a commitment, notify the individual immediately. These leaders never micro-manage.

Silverman 108

Silverman Career Succession Ethics 108

N2Growth Blog

MAY 26, 2010

Commitment, passion, attention to detail, discipline, service above self, honor, integrity, perseverance, compassion, the ability to both lead and follow, to execute with precision, and the ability to adapt, improvise, and overcome are representative traits possessed by successful military leaders.

Leadership 284

Leadership Gordon Blog Brand 284

Harvard Business Review

JUNE 13, 2016

Despite the inherent fatigue and the surface appearance of monotony, business travel can be more than just getting work done in a new location. Through our own experiences as well as those we’ve interviewed, coached, and worked with, we’ve identified some of the top benefits of short-term business travel. Pamela Hinds.

Short-term 8

Short-term Travel Long-term Learning Curve 8

Leading Blog

NOVEMBER 3, 2023

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. systems, air travel feels a bit more like a chore than like a treat. The biggest challenge for companies when it comes to operational excellence is siloed behavior. In the U.S., This issue can become a major performance barrier.

Industry 269

Industry Stage-Gate Organization Company 269

Marshall Goldsmith

MAY 26, 2013

A few years ago, I was in a doctor’s office dealing with back problems (aggravated by my constant air travel). Like this doctor, leaders all too often believe that their organizations operate with strict down-the-chain-of-command efficiency. Why your say-so won’t make it so – and how to follow up.

CEO 148

CEO Follow-up PR Travel 148

RapidStart Leadership

JANUARY 2, 2017

Psychologists call this Operant Conditioning. Life is going to happen – weather, travel, health, and other events can combine to put a snag in the plan. You can see my daily goals on the example Goal-Setting Worksheet. This morning when I woke up, I knew that to be successful, all I had to do was run two miles. Piece of cake!

Goal 142

Goal Planning Positioning Mayo 142