Eric Jacobson

NOVEMBER 3, 2020

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best leadership book for 2014 is, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. My father always told me, “don’t steal from the hand that feeds you.”

Books 65

Books Leadership Ethics Morale 65

Brigette Hyacinth

APRIL 9, 2020

Why not work together to find solutions to keep staff on hand for this temporary situation —going to a 3 day work week, cutting salary by x%, management taking a salary reduction, etc. Reactionary management is not strategic leadership. Loyalty is a two-way street. Tough times reveal our true colors.

Company 115

Company Short-term Long-term Emotional Intelligence 115

N2Growth Blog

JUNE 5, 2011

A leader’s view on competition will not only reveal a lot about their beliefs on current and future market trends, but also on innovation, branding, talent management, supply chain issues, constituency management, capital markets, and customer facing. Current or former employees who could become competition.

Leadership 353

Leadership PR Disintermediation Supply Chain 353

HR Digest

MAY 18, 2024

These competencies can be categorized into various groups, such as core, leadership, and technical competencies, each reflecting the unique needs and values of the company culture. The competency development plan focuses on enhancing three key competencies: communication, leadership, and project management.

Planning 52

Planning Policies Development 360-Degree Feedback 52

Brigette Hyacinth

FEBRUARY 23, 2021

Employees might join companies, but they leave managers. Too many managers view their position as one of entitlement rather than one of responsibility. Managers define culture, and culture under-girds the lasting health, success and sustainability of an organization. The biggest danger of leadership: Arrogance.

Delegation 75

Delegation Collins Competitive Advantage Self-aware 75

Strategy Driven

AUGUST 14, 2014

The question then becomes, as a business owner, leader or HR manager, what should you do about it? I would contend that the best investment you can make is in talent management. That manifests itself in how we recruit, manage, appraise and develop talent. the employer-employee contract of loyalty is gone), fluid (e.g.

Marketing 89

Marketing Management Talent Management Competitive Advantage 89

Michael Lee Stallard

SEPTEMBER 16, 2014

Her leadership helped save it. Stated another way, these leadership behaviors create a team that pulls together and protects the culture from spiraling down into a dog-eat-dog environment. Although she couldn’t pay them more, she found creative ways to reward their loyalty and effort. What can be done to save it?

How To 220

How To Competitive Advantage CEO Company 220

Eric Jacobson

OCTOBER 3, 2017

households with at least one dog according to ASPCA, many of us don't have to go far to learn about leadership. That's because, according to co-authors Krissi and Dan Barr , dogs can teach humans a lot about leadership. Unfortunately, most employees don’t feel that same sense of loyalty. When times are tough, loyalty is tested.

Loyalty 50

Loyalty Leadership Open-book Learning-by-Doing 50

Eric Jacobson

JANUARY 30, 2019

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best is the book, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. Question : How do you engage middle-managers to effectively reflect your philosophies?

Books 50

Books Leadership Ethics Morale 50

Eric Jacobson

NOVEMBER 30, 2014

After reading nearly 40 books about leadership released this year, my pick for the very best is the book, The Font-Line Leader: Building a High-PerformanceOrganization from the Groumd Up , by Chris Van Gorder. He believed that it was a privilege to be employed and that we owed our loyalty, dedication and hard work to our employer.

Books 84

Books Leadership Ethics Morale 84

Great Leadership By Dan

MARCH 22, 2018

If you do, you’ll build tremendous loyalty, trust, and engagement, which is priceless. When I, CrisMarie, was consulting with Blue Cross Blue Shield in the early 2000s, I was lucky enough to get certified in the Leading and Managing Organizational Transitions through William Bridges & Associates. That’s right.

ROI 179

ROI Resistance System Competitive Advantage 179

Brigette Hyacinth

JUNE 3, 2019

Sadly many organizations prefer these managers because they seem to be on top of, and in control of everything. Decreased Productivity – When a manager is constantly looking over their employees’ shoulders, it can lead to a lot of second-guessing and paranoia, and ultimately leads to dependent employees. Steve Jobs.

Micromanagement 45

Micromanagement Customer Loyalty Competitive Advantage Short-term 45

Marshall Goldsmith

DECEMBER 19, 2011

In leading today's knowledge workers, it is important to invert the pyramid and look at leadership vis-a-vis the wants and needs of the professional - as opposed to the skills of the leader. Loyalty will be gained through learning - not just earning. Their loyalty to former employees helps lead to loyalty from future customers.

McKinsey 152

McKinsey Loyalty Competitive Advantage Learning-by-Doing 152

Skip Prichard

JUNE 12, 2023

As I travel the country, I find one consistent theme: most executives, managers, and employees are “unaimed,” meaning they don’t know their company’s top goals or how they contribute to those goals. My management philosophy for Brass Ring producers is: “I work for you.” What techniques help close this gap?

Power 103

Power Goal Objective Planning 103

Strategy Driven

SEPTEMBER 16, 2013

’ Here are the actions I have observed about leadership that are mandatory for leadership success. All other leadership characteristics and outcomes fade if there is a lack of truth. If training is to have a lasting value, it must have leadership support AND participation. BUT not without gambling. Same in life.).

360-Degree Feedback 75

360-Degree Feedback Leadership Open-book Customer Loyalty 75

Marshall Goldsmith

JANUARY 30, 2017

You have to look at leadership through the wants and needs of the worker as opposed to the skills of the leader. Here are six quick tips for effectively managing knowledge workers. Managing knowledge workers is a challenging and rewarding job. Support growth : The best knowledge workers are working for more than money.

Article 70

Article Competitive Advantage Video Skills 70

N2Growth Blog

MAY 5, 2011

Pricing impacts everything from strategy and tactics, to finance, to branding, to marketing and sales, to vendor selection and supply chain management, to recruiting and compensation, and to customer satisfaction and loyalty. Competition : Does your pricing place you at a competitive advantage, or disadvantage in the market?

Price 371

Price Discount Brand Supply Chain 371

Eric Jacobson

JUNE 29, 2019

“Brand helps us engage customers and employees, unleash our competitive advantage, and fuel enduring growth,” explains Lindsay Pedersen, author of the new book, Forging An Iron Clad Brand: A Leader’s Guide.” “And And yet, despite this power of brand, it is grossly underused. Tell stories. We humans love stories. They bind us.

Brand 50

Brand Competitive Advantage Executive Coaching Brand Management 50

Strategy Driven

APRIL 24, 2014

Army: Loyalty, Duty, Respect, Selfless service, Honor, Integrity, and Personal courage. Developing this trust starts with loyalty. Loyalty is subjective, but its basic definition is faithfulness to the commitments you’ve made and remaining true to the obligations at hand. This loyalty I describe is behavioral.

Development 60

Development Team Loyalty Due Diligence 60

Lead Change Blog

NOVEMBER 25, 2015

Your competitive advantage is found in ongoing and consistent professional and personal development of the people on your team. Consider asking upper management who they would like to focus on receiving which skills or experiences over the coming year for succession planning.

Team 150

Team Teamwork Workshop Competitive Advantage 150

Marshall Goldsmith

DECEMBER 16, 2013

Leaders are debating the changing nature of work and the perceived decline in job security (the lifelong career at a benevolent company is a fading memory) and the erosion of corporate loyalty. ” In fact, many managers cited cases of younger employees who were contributing more to the company but made less money than older employees.

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Strategy Driven

JANUARY 5, 2015

PERSONAL NOTE: When I saw the statistic that 68% of Facebook usage is mobile, I realized the revolution was in full swing and those not playing hard would lose sales, loyalty, goodwill, reputation, and profit. The availability of online information about you AND your competition is instant. REALITIES: Customers are smarter.

Competitive Advantage 50

Competitive Advantage Trends Bottom-up Loyalty 50

ExactHire - Leadership

JUNE 3, 2021

Employee retention and morale go down, customer service suffers and companies struggle to maintain a competitive advantage. Hiring managers face difficult decisions when assessing for personality, culture fit, and soft skills. Personality traits like motivation and loyalty may be more important than oodles of work experience.

How To 52

How To Emotional Intelligence Objective Quality 52

Strategy Driven

SEPTEMBER 2, 2013

Talk about the issues they value the most – loyalty, productivity, morale, and profit. Maybe ask a question or two about their vision or leadership philosophy, and leave. IDEA: create a blog around executive leadership philosophies. EVALUATE how StrategyDriven gives you a competitive advantage.

Loyalty 58

Loyalty Price Customer Loyalty Competitive Advantage 58

Strategy Driven

JULY 7, 2014

Earn customer loyalty. Loyalty is earned slowly over time. Loyalty is gained with quality of product, ease of doing business, availability of people, online alternatives to both purchasing and service, speed of response, and value received. Loyalty is defined in two parts : Part one: Will the customer do business with you again?

Loyalty 58

Loyalty Customer Loyalty Price Reputation 58

Strategy Driven

OCTOBER 21, 2013

The FIRST thing to cut is executive pay, then management pay, then eliminate middle management as needed. Do you understand it’s ALL about customer loyalty (not customer satisfaction)? EVALUATE how StrategyDriven gives you a competitive advantage. OR MAKE THEM SALESPEOPLE, and have them contribute to the effort.

Customer Loyalty 64

Customer Loyalty Reputation Loyalty Competitive Advantage 64

The Empowered Buisness

JANUARY 2, 2014

That strong people culture ignited rapid growth and became their competitive advantage in a high commodity industry. Overt aspects of culture often utilize the reasoning, intellectual parts of our brain — the dominant focus of today’s leadership teams. The same is true in the world of leadership and culture.

Company 135

Company Organization Cost Self-aware 135

Strategy Driven

JANUARY 17, 2014

Consumers treat brands like relationships — they reward friends with their loyalty and lash out when wronged. When companies maintain trust and cultivate positive relationships with customers they are rewarded with loyalty. Businesses that practice genuine care earn the hearts and loyalties of customers. About the Author.

ROE 50

ROE ROI Letter Airlines 50

Strategy Driven

AUGUST 31, 2015

The best way to create a competitive advantage and to give yourself the best shot of succeeding is to give it everything you have at the start—to make it your top priority and to be laser focused. It’s how they earn the best things in life—trust, respect, loyalty, confidence and opportunity. Near the End, You Have to Finish.

Competitive Advantage 50

Competitive Advantage Greenleaf Long-term Short-term 50

Strategy Driven

JUNE 2, 2014

Customer loyalty. Fighting hungry competition. Ask yourself: Do my emails look exactly the same as my competition? Leadership support. Coach them; don’t manage them. MAJOR CLUE: The quality of salespeople and willingness of management to help and support are more than half of the answers. Price integrity.

Customer Loyalty 51

Customer Loyalty Reputation Loyalty Competitive Advantage 51

Strategy Driven

AUGUST 24, 2015

Empowering Style Leadership : Leaders communicate with respect and lead by example. Employees are not present to serve management or reinforce bureaucracy. Leadership is supportive of employees, with focus on helping to support employees so they can focus on caring for customers. Data-driven organizations make this possible.

Organization 50

Organization Human Resources Bureaucracy Competitive Advantage 50

Strategy Driven

MARCH 30, 2015

And salespeople continually beat their heads against the wall, and sales managers continually demand more activity, even as foolish as cold call, in order to get their numbers up, when in fact numbers do not go up from 9 to 5, unless they are with existing customers. Seek leadership positions in every group you join. GIVE referrals.

Loyalty 50

Loyalty Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

OCTOBER 14, 2013

Alaska Airline’s leadership and management is ‘by example’ not ‘by the book.’ Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! Why is this eye opening? Because it’s not fancy!

Airlines 58

Airlines Open-book Customer Loyalty Competitive Advantage 58

Strategy Driven

APRIL 14, 2014

Will senior or executive management buy in? Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Can you deliver? Is it real-world?

Reputation 64

Reputation Loyalty Proposal Customer Loyalty 64

Strategy Driven

MARCH 24, 2014

When customers are happy and feel valued, it creates a loyalty-base of customers AND employees. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! EVALUATE how StrategyDriven gives you a competitive advantage.

Reputation 52

Reputation Airlines Loyalty Customer Loyalty 52

Strategy Driven

JULY 6, 2015

Here is John’s networking and leadership history in the Charlotte Chamber: Business Growth Network. A higher level membership that attracts more of the high-level business owners and managers. John says, “It's about the developing core networking places and participating, getting involved, and establishing a leadership position.

Insurance 50

Insurance Committee Customer Loyalty Competitive Advantage 50

Strategy Driven

JANUARY 30, 2014

Leadership Role #4: Building Followership. Authentic leaders are not threatened by the emergence of new leadership in their organizations. On the other hand, mutual loyalty builds on itself, producing a positive spiral that can produce extraordinary results. EVALUATE how StrategyDriven gives you a competitive advantage.

Chief Executive Officer 50

Chief Executive Officer Delegation Politics Competitive Advantage 50