The Practical Leader

AUGUST 16, 2023

Some managers will complain about a declining work ethic. A flight attendant’s response showed how management just didn’t get it, “We’re smiling in spite of the fact that we’re doing our job with fewer flight attendants, a system that often breaks down, and a product that’s deteriorated.”

Energy 52

Energy Crisis Absenteeism Leadership 52

Michael Lee Stallard

MAY 19, 2010

Government Accountability Office (GAO) developing a “key national indicators&# system that will be available online. In “ The Rise and Fall of GDP ,&# that appeared in The New York Times Magazine, Jon Gertner describes this effort. Gertner writes about the U.S. Last year I spoke at the GAO’s headquarters in Washington, D.C.

GDP 170

GDP Metrics Competitive Advantage McCarthy 170

HR Digest

AUGUST 13, 2023

Organizations can enhance the onboarding experience by: Implementing a buddy system or assigning internal mentors to guide new employees through their initial days and weeks. Offering flexible seating options and designated collaboration spaces to encourage teamwork and creativity.

Environment 52

Environment Positioning Strategy Diversity 52

The Practical Leader

OCTOBER 26, 2022

Collaboratively aligns systems, structures, and processes to serve the servers and strengthen teamwork. They’ll say falsely comforting things about a “declining work ethic” or “nobody wants to work anymore.” Customer/team input helps leaders and partners decide who and how to reward and recognize.

Policies 59

Policies Morale Report Survey 59

Surviving Leadership

JUNE 23, 2017

These barriers only serve to weed out people who may have excellent potential, ensuring you hire people who were successful in one system but not necessarily in yours. But he clearly had an eye from problem solving, a creative mind, and a work ethic like no other. This concept most likely rubs a lot of HR professionals the wrong way.

Conference 40

Conference Human Resources Teamwork Banking 40

Michael Lee Stallard

MAY 6, 2010

Another study Dov has written about was conducted by the University of Michigan’s hospital system. The hospital system revised its medical malpractice policy from “denying and defending” most claims to sitting down with plaintiffs and their lawyers to discuss the claims prior to taking any formal legal action.

Policies 170

Policies McCarthy Bottom-up Godin 170

Michael Lee Stallard

MAY 30, 2010

Political, social and economic cultures that have been sustained for long periods of time have these values and systems that don’t (i.e. coercive utopian systems such as communism and fascism), fail because the values they promote work against human flourishing. why is everyone smiling? why is everyone smiling?

Organization 186

Organization Outsourcing Leadership Hedge 186

Lead Change Blog

JULY 4, 2016

Chris summarizes: “Great bosses inspire growth, ensure accountability, spur teamwork and more. John summarizes, “Support theatre provides the appearance of supporting customers when in fact it is just treating customers poorly based on a management system that disrespects customers. What more does a great boss do?”

Leadership Development 170

Leadership Development Development Leadership Advice 170

Michael Lee Stallard

JULY 5, 2010

Highlights an eye-opening study which finds that Talent Management systems are gender-biased and talk about what to do about it. Many managers don’t trust that their systems hire and keep people that will make good decisions. Jon Ingham presents Chasing Stars and Socialism at Social Advantage. posted at TalentedApps.

Leadership 210

Leadership Wilde Ingham McCarthy 210

Skip Prichard

JULY 6, 2020

Today’s best managers empower their employees directly while establishing systems and processes (creating teams, skills training, and more) and a culture that supports empowerment. They are extremely ethical and believe that honesty, effort, and reliability form the foundation of success. ” -Henry Mintzberg.

Management 104

Management Diversity Performance Review Review 104

Lead Change Blog

FEBRUARY 9, 2017

This means that when you finally become a leader, reflect the footsteps of the leader who set an example in terms of good values, work ethic, decision-making, and management. By planning your life ahead of time, you can design a system where you can consistently act and do your part as a leader. You cannot become a leader by yourself.

Leadership 150

Leadership Learning-by-Doing Follow-up Self-aware 150

Let's Grow Leaders

APRIL 17, 2015

Linda Fisher Thornton of Leading in Context shares that actions such as eating healthy foods, exercising and getting enough sleep all boost our individual immune systems. What actions can we take to boost our ethical immune systems? And how could doing that help us create more ethical organizations? Follow Linda.

Follow-up 180

Follow-up Teamwork Ethics Open-book 180

Michael Lee Stallard

JUNE 23, 2010

This is problematic when you consider the Navy’s sophisticated surveillance, navigation and weapons systems and the importance of maintaining the readiness of national defense. Clark changed legacy systems that made sailors feel devalued. One such system was the Navy’s job assignment process. why is everyone smiling?

Long-term 207

Long-term Consensus Class Follow-up 207

Michael Lee Stallard

JUNE 5, 2010

He didn’t believe in the star system and told his players, “The star of the team is the team.&# If his players didn’t work hard enough during practice, as hard as he did preparing for it, he ordered them off the court, then had the student managers collect the balls, turn off the lights, and lock the doors. why is everyone smiling?

Follow-up 360

Follow-up Open-book Learning-by-Doing Hotels 360

Marshall Goldsmith

FEBRUARY 8, 2018

Tony Marx – President and CEO, New York Public Library – the nation’s largest library system. Previously Kevin was a leader in Electronic Data Systems and Ford. Sanyin Siang – Executive Director of the Duke University Fuqua/Coach K Center on Leadership & Ethics (COLE). Former Managing Director and Partner, Goldman Sachs.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

HR Digest

FEBRUARY 4, 2022

We typically associate these values with ethics, morality, honesty, integrity, trustworthiness, fairness, justice, respect, compassion, and responsibility. Some have developed extensive communication systems to ensure that information flows freely between all company parts. A strong culture in the workplace also promotes teamwork.

Development 98

Development Morale Teamwork Reference 98

Harvard Business Review

SEPTEMBER 20, 2016

Beyond the fines, Wells Fargo has fired at least 5,300 employees for “inappropriate sales conduct,” and the bank is making changes to its quota system. The culture in such sales forces may be sales-oriented and even competitive, yet salespeople still behave ethically and remain focused on meeting customers’ needs.

Incentives 8

Incentives Banking Ethics Insurance 8

Terry Starbucker

JANUARY 3, 2010

In a business enterprise, leaders must take care of employees who, in turn, are responsible for taking care of customers, stakeholders, and related outside parties, such as the government and the community, in an ethical manner. Informal power results from their core belief system. Is “ethical leadership” an oxymoron?

Leadership 418

Leadership Ethics Course Learning-by-Doing 418

Harvard Business Review

SEPTEMBER 5, 2018

Class-based bias, just like gender- and racial-based biases, can seep into workplace systems and artificially hinder the career success of those groups. Here are some examples of common workplace systems and processes that can get tainted by class-based bias: Hiring, Onboarding, and Culture Fit.

Class 12

Class Diversity Company Sports 12

Harvard Business Review

DECEMBER 3, 2013

This opinion, which has never been confirmed by the facts, expresses a crude and naïve trust in the goodness of those wielding economic power and in the sacralized workings of the prevailing economic system. Meanwhile, the excluded are still waiting.”. They are more than twice as likely to be elected as club presidents or team captains.

Class 11

Class Education Politics Policies 11

Harvard Business Review

OCTOBER 13, 2014

Maybe you were contemplating a change in employment policies such as flextime or one in customer-facing processes such as a new billing system. When such simple randomization is not feasible due to logistics, ethics, cost, or sample size, more sophisticated analytical techniques can be employed.

Flextime 11

Flextime Call Center Human Resources CRM 11

Strategy Driven

AUGUST 1, 2014

We got an automated phone system to take care of all that. Ethics and standards… those are for chumps. The wise CEO is one who listens to others, surrounds himself-herself with smart people and fosters a spirit of teamwork. Profitability is all that matters. Customers are a dime a dozen. They can be easily replaced.

Budgeting 79

Budgeting Risk Management Quality Strategic Planning 79

Tanveer Naseer

JUNE 7, 2016

Assert the moral authority expected of ethical leadership No matter how devastating or catastrophic the crisis is, in most cultures forgiveness is possible provided the organization, through its early behaviors and leadership, takes appropriate and expected steps to learn from and deal with the issues.

Crisis 100

Crisis Succession Construction Reputation 100

Harvard Business Review

SEPTEMBER 12, 2011

Higher-ambition leaders are able to integrate multiple business disciplines (strategy, ethics, marketing, finance and so on) into a coherent, systemic approach for building a great company. And in organizational behavior courses, students learn that motivating employees and developing teamwork is the measure of successful leadership.

360-Degree Feedback 14

360-Degree Feedback Ethics Education Human Resources 14

Harvard Business Review

SEPTEMBER 5, 2012

But this is not terribly surprising, given that most of us are trained in school systems that prize individual achievement and discourage, even penalize, collaboration. We do not emphasize collaborative skills and teamwork much in education, from K-12 to high school to college. This is now out of sync with today's world of work.

Education 9

Education Incentives Efficiency Learning-by-Doing 9