Harvard Business Review

OCTOBER 4, 2013

Bally Technologies , a leading provider of gaming systems for casinos, has earned more than 60 awards for innovation in just the last four years. How did Bally Technologies do it? But while the foundational elements are the same, Bally Technologies uses them in a distinct way. Through an innovation excellence framework.

Technology 8

Technology Innovation Kaizen Chief Executive Officer 8

Harvard Business Review

APRIL 27, 2018

In prior research , we at the Center for Talent Innovation (CTI) found that women leave STEM fields in droves: 52% of highly qualified women working for science, technology, or engineering companies leave their jobs. We hear, in interviews and focus groups, that women are consistently spoken over and even robbed of their ideas.

Succession 14

Succession Reputation Focus Group Leadership Styles 14

Harvard Business Review

OCTOBER 12, 2018

The prevailing thought is that more data is better, especially given advancements in tools and technologies such as artificial intelligence and predictive analytics. But when it comes to uncovering the motivations and rationale behind individual behaviors within a social system, data can only do so much.

Team 12

Team Analysis Focus Group Influence 12

Harvard Business Review

SEPTEMBER 19, 2012

Enormously more, actually, than the best survey research, focus group, or doctor's interview — the highly subjective and incomplete tools we rely on today to understand behavior. For instance, analysis in financial systems is helping us see the behaviors and connections that cause financial bubbles.

System 15

System Analysis Retail Focus Group 15

Harvard Business Review

JANUARY 5, 2012

Technologies are beginning to pinpoint how impressions cause expressions - specifically, by interpreting social media comments and automatically linking them with their televised source, be they TV shows or ads. A yawning feedback gap opened that researchers have tried for decades to fill with focus groups, dial tests and surveys.

Media 13

Media Audience Brand Advertising 13

Strategy Driven

JANUARY 26, 2011

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. And remember that technology connects people in faster and more transparent ways than ever! Rule 6: Rely on Others for Growth and Innovation. Take Mountain Dew, for example.

Media 67

Media Learning-by-Doing Open-book Company 67

Harvard Business Review

NOVEMBER 27, 2015

Technology. Technology. Technology. Technology. Cisco Systems. Alibaba Group. Technology. Technology. Technology. Technology. Technology. Technology. BAE Systems. Technology. Technology. Technology. Marks & Spencer Group.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

OCTOBER 11, 2012

The increasing availability of data coupled with the abundance of sophisticated technologies, tools, and applications give filmmakers an opportunity to improve decision making for better forecast revenue before a movie is released. Producers can have a mechanism in place to effectively predict profitability to secure investment capital.

Film 16

Film Franchising Budgeting Audience 16

Harvard Business Review

OCTOBER 11, 2012

The increasing availability of data coupled with the abundance of sophisticated technologies, tools, and applications give filmmakers an opportunity to improve decision making for better forecast revenue before a movie is released. Producers can have a mechanism in place to effectively predict profitability to secure investment capital.

Film 16

Film Franchising Budgeting Audience 16

Harvard Business Review

MARCH 5, 2012

Yes, political hacktivists brag about Web pages defaced and customer information released over the Internet, but companies rarely reveal the attacks that result in the loss of valuable intellectual property — business plans, proprietary technologies or fraudulent payments. These attacks can be devastating.

Supply Chain 12

Supply Chain Risk Management Hedge Banking 12

Harvard Business Review

JULY 8, 2013

2 spot, Rebook tried to develop a credible rival to Nike''s "air" technology — the Energy Return System , a group of shock-absorbent tubes under the midsole of its shoes, and The Pump , an inflation device that provided personalized fit and cushioning. While each technology bumped sales, something was still missing.

Company 9

Company Apparel Brand Advertising 9

Strategy Driven

NOVEMBER 8, 2010

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. Yes, set up a “focus group” of employees to serve as community leaders who will shepherd your company into the social networking world, but don’t put all of the power in their hands.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

DECEMBER 27, 2010

Innovation is more than whiz-bang technology; consider different strategic intents (e.g., Start with deep ethnographic research; avoid focus groups! An increasing number of companies, such as Google, Apple, Procter & Gamble, Amazon.com, Cisco Systems, Godrej & Boyce and General Electric. How do you define innovation?

Innovation 16

Innovation Govindarajan Disruptive Innovation Business Model 16

Harvard Business Review

JANUARY 8, 2013

In terms of people, processes and technologies, Toyota and Google's YouTube have little in common. For one marketing services firm, it meant being exposed to their biggest client's development teams and sitting through technical tests and focus groups to better appreciate and understand how its products were actually designed and built.

Innovation 8

Innovation Lean Production Disintermediation Automotive 8

Harvard Business Review

OCTOBER 23, 2014

The company had put in place advanced mobile technology that has become increasingly standard — for instance, laptops in every truck connected to the central dispatch and order system — to track the mechanics as they did their jobs.

Efficiency 8

Efficiency Bottom-up Self-aware Productivity 8

Harvard Business Review

SEPTEMBER 5, 2012

According to a series on Big Data in The New York Times , the NYPD and other big city police departments are using data-crunching technology to geo-locate and analyze "historical arrest patterns," while cross-tabbing them with sporting events, paydays, rainfall, traffic flows, and Federal holidays to identify what NYPD calls likely crime "hot spots."

Real Estate 8

Real Estate Merchandising Retail Chemicals 8

Harvard Business Review

SEPTEMBER 7, 2011

High-quality talent and people who are ambitious want to see the world and the business management systems of the U.S. Most of my female friends prefer to work for the government because the workload is not heavy, and they have enough time to spend with their families," said a participant in one of our focus groups.

Travel 9

Travel Survey Marketing Budgeting 9

Harvard Business Review

JANUARY 13, 2015

As a former HR leader for a Fortune 500 company, I’m all too aware of how flawed the system is. Specifically we used interviewing and focus groups to find out whether many of the root causes of engagement are actually found outside the workplace. The answer? A resounding “yes.”

Human Resources 8

Human Resources Self-aware Survey Influence 8

Harvard Business Review

AUGUST 23, 2017

Not least in the online search abilities, speech and translation features, and image recognition technology of my employer, Alphabet. Whatever hype businesspeople read around AI — and there is a great deal — the intentions and actions of so many players should alert them to the fundamental importance of this new technology.

Company 12

Company Training Technology Wireless 12

Harvard Business Review

APRIL 15, 2013

To tackle these obstacles at SickKids, CEO Mary Jo Haddad in 2010 elevated innovation to a "strategic direction," and engaged Innosight to help devise a full system needed to spur innovation. The resulting system has three major components: An Innovation blueprint detailing the types of innovations the organization wants to encourage.

Health Care 8

Health Care Innovation Compliance Bureaucracy 8

Harvard Business Review

DECEMBER 31, 2012

Technologies exist that allow them to easily post a recommendation to their Facebook friends, LinkedIn connections, and Twitter followers. It's not that hard, or expensive — but it does take more than forming a few focus groups. Or to provide a product review on any site important to your market.

CEO 8

CEO Airlines Marketing Software 8

Harvard Business Review

OCTOBER 2, 2018

Some companies don’t have the systems and technology to segment and profile customers. Adobe Systems has opened up access to customer insights for all employees. It doesn’t store up customer understanding in the sales and marketing groups and then expect other departments to focus solely on their functions.

Short-term 12

Short-term Learning-by-Doing Participative Human Resources 12

Harvard Business Review

DECEMBER 13, 2016

health care’s movement away from the traditional fee-for-service system to one that is based on value, paying providers on the basis of the quality of outcomes achieved for the money spent. Develop a complete understanding of the system. prior focus groups, surveys, and Press Ganey data).

Health Care 8

Health Care Innovation Insurance P&L 8

Harvard Business Review

MARCH 26, 2013

It could well be that a charismatic candidate who appealed to minorities, made better use of campaign technology, and embraced some modest policy changes (mainly on immigration and gay marriage) could sweep Republicans back into the White House.

Brand 8

Brand Productivity Products P&L 8