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9 Tips for Navigating the Inevitable Unexpected

Leading Blog

Some fail for a host of strategic or operational shortcomings addressed in any decent business school course. Establish a culture where people with aligned goals can thrive and have fun. Be persistent yet adaptable: open-minded, flexible, and resilient. His new book is Can't Tame a Mongoose: Memoir of a Genomics Entrepreneur.

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Goal Setting: Crash Test Dummy Edition

RapidStart Leadership

But too often these goals fall by the wayside before the snow has had a chance to melt. With all the writing I’ve been doing recently on goals, I thought it might be fun to put my money where my mouth is, set a New Year’s goal of my own in a public way, and see if I can stick to it. Resolutions Bar and Grill. Define Success.

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How To Strengthen Both EX and CX Simultaneously

Eric Jacobson

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. A workforce more open to change, including technological.

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How To Strengthen Both Your Customer And Employee Experience In Tandem

Eric Jacobson

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CS) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. A workforce more open to change, including technological.

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Playbook for a New Leader’s First 90 Days on the Job

Great Leadership By Dan

I’ve written about these and other crucial tools for helping leaders improve relationships, gain executive presence and succeed in my new book, The Heart of a Leader: 52 Emotional Intelligence Insights to Advance Your Career. 3) What are your professional goals? Capture your hypotheses, ideas, and observations in a journal.

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Leadership is a Process!

Lead Change Blog

Leaders are open, curious, and motivated to get a full understanding of the current situation. Help people see themselves operating in the new environment. The goal is alignment. Get everyone on the same page pursuing a set common set of goals. Open up and share what you are thinking and feeling. What’s going on?

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Made From Scratch

Leading Blog

He dropped out of business school and threw away the rule book. Through trial and error and a whole lot of perseverance, he opened the first Texas Roadhouse in 1993. To develop your mission and values, moderate open and honest discussions with groups around your company. But then founder Kent Taylor is not a conventional guy.

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