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Playbook for a New Leader’s First 90 Days on the Job

Great Leadership By Dan

I’ve written about these and other crucial tools for helping leaders improve relationships, gain executive presence and succeed in my new book, The Heart of a Leader: 52 Emotional Intelligence Insights to Advance Your Career. 3) What are your professional goals? Capture your hypotheses, ideas, and observations in a journal.

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Made From Scratch

Leading Blog

He dropped out of business school and threw away the rule book. Through trial and error and a whole lot of perseverance, he opened the first Texas Roadhouse in 1993. Stress should not manage you, and friends, family, business, and health should not pay the ultimate price. But then founder Kent Taylor is not a conventional guy.

Taylorism 302
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Leadership is a Process!

Lead Change Blog

Leaders are open, curious, and motivated to get a full understanding of the current situation. Help people see themselves operating in the new environment. The goal is alignment. Get everyone on the same page pursuing a set common set of goals. Open up and share what you are thinking and feeling. What’s going on?

Process 279
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How To Strengthen Both EX and CX Simultaneously

Eric Jacobson

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. A workforce more open to change, including technological.

How To 72
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Eye-Opening Workplace Statistics From Gallup That Business Leaders Need To Know

Eric Jacobson

And as revealed in Gallup’s latest book, Culture Shock , authored by Jim Clifton and Jim Harter , the following are some eye-opening statistics today’s business leaders need to know. 70% of the variance in team engagement is determined by just the manager. The most important activity of today’s manager. it’s seven in 10.

Open-book 107
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How To Strengthen Both Your Customer And Employee Experience In Tandem

Eric Jacobson

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CS) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. A workforce more open to change, including technological.

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Managing With a Conscience

Leading Blog

Frank Sonnenberg makes the case in Managing with a Conscience , that the only sustainable way to succeed is the right way—not cutting corners—emphasizing the intangibles like trust, creativity, focus, speed, flexibility, relationships, loyalty, and employee commitment. Management should announce an open-door policy.