Harvard Business Review

JANUARY 31, 2014

One of the first, and most lasting, pieces of career advice I received came from Linda Bush, my first project manager when I was a wee pup working at McKinsey & Company. Research by Hal Gregersen and Jeffrey Dyer in fact shows that questioning is one of the behaviors that successful innovators share. It is the innovator’s job.

Innovation 11

Innovation Disruptive Innovation Learning-by-Doing Participative 11

Deming Institute

JANUARY 19, 2017

Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). Often innovative solutions can be found if you expand the scope of what you see as the system. Dr. Deming talked about these same ideas.

Deming 28

Deming Christensen System Innovation 28

Steve Farber

OCTOBER 7, 2016

I mean, back in 1966, Herb Kelleher sketched out the idea for Southwest Airlines on the back of a napkin, for gosh sakes. You’re going to pay him a thousand bucks to take your advice?” “Hearin’, just not believin’,” Cam replied with a mocking Texas drawl. I’m tellin’ ya, dude. It’ll happen. There it was.”. 1,100, actually,” said Cam.

CIO 60

CIO Hamel Airlines Fashion 60

Women on Business

JANUARY 24, 2011

AFTER exploring accessible connections, research those you most respect and try to cultivate a contact or, at a minimum, try to get good advice from them. Test business development, starting with advice from your banker, accountant, and lawyer. Test business development, starting with advice from your banker, accountant, and lawyer.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

OCTOBER 13, 2016

One business buzzword we hear almost everyday is “culture,” as in, our organization has a “strong” or “innovative” or even a “toxic” culture. For example, I sit on the board of United Airlines. Well, it’s not as simple as telling everyone to “go out there and innovate!”

Company 8

Company Innovation Airlines Learning-by-Doing 8

Harvard Business Review

MAY 16, 2011

Upon relocating to New York in early 1998, I asked a mentor who had made a similar move many years earlier for advice. Years later, he bought a financially ailing airline and transformed it into Asia's most profitable and fastest-growing low-cost operator. Managers are encouraged to innovate. Europe and Asia.

Airlines 14

Airlines Mentor Environment Case Study 14

Harvard Business Review

JUNE 23, 2016

Our advice therefore can’t boil down to a clear “avoid careers in a, b, and c” or “apply for jobs x, y, or z.” Artificial intelligence, by doing the sterile work of compliance, might support more entrepreneurial innovation without any compromise of the public interest.

Compliance 9

Compliance Drucker Banking Cost 9

Harvard Business Review

MAY 13, 2013

It might consider taking the advice of NASA''s Charles Bolden Jr. Let''s say the Apple innovation merely takes $50 billion out of the industry. The real damage comes to airlines and hotel chains, the former never robust at the best of times. But even great management cannot protect these airlines. Disruptive innovation'

Disintermediation 8

Disintermediation Hotels Airlines Travel 8

Harvard Business Review

DECEMBER 27, 2013

The theme park team didn’t consult a script or seek advice from managers. Airline JetBlue has embedded this philosophy in its hiring process. With facts in hand, the company quickly developed a plan to replicate the innovation across its network. The girl’s mother described the doll’s return as “pure magic.”.

Banking 13

Banking Airlines Compliance Bond 13

Harvard Business Review

MAY 19, 2016

And we see many executives trying to take this advice to heart. This usually means alliance with another business: creating airline cards with frequent flier miles, cards with extended warranties subsidized by insurance companies, or retail cards offering exclusive access or discounts.

IAM 11

IAM Productivity Products Company 11

Harvard Business Review

JUNE 24, 2013

This area of innovation is where mobile payment companies want to play, especially in markets where such technology is less than ubiquitous. We asked Square''s CFO and Operations Lead, Sarah Friar , for perspectives on this technology, what it means for marketers, and how to manage in the world of mobile innovation.

CFO 8

CFO Loyalty Technology Definition 8

Harvard Business Review

APRIL 8, 2015

Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. Price leadership: A no-frills airline constantly advertises the lowest fares on any route served. Why is it that?

Balanced Scorecard 8

Balanced Scorecard Company Price KPI 8

Harvard Business Review

DECEMBER 7, 2015

I’d like to share the features of our innovative planning process, with an eye toward helping other institutions adopt the elements that will work for them. We invited presentations from designers of major hotels and airline lounges, who taught us about functional waiting areas and sustainable furniture and materials.

Health Care 8

Health Care Construction Planning Restructuring 8

Harvard Business Review

JULY 28, 2014

Her advice is to balance head and heart: “In the end, we’re selling to human beings. ” Gartner finds that, today, 83% of enterprise marketing organizations have an innovation budget that reflects, on average, 9.4% These CMOs seek to create pipelines of innovations that they test and validate in rapid succession.

Storytelling 11

Storytelling Brand Audience Marketing 11

You're Not the Boss of Me

MAY 11, 2009

When you are trying something new and the risk of failure is high In any enterprise, innovation is crucial to growth and sustainability. Look at the active role played by the CEO of Southwest Airlines when the news broke about overlooked airplane repairs; amid scandalous cries about having cozy relationships with area FAA administrators.

Delegation 40

Delegation Crisis Blog McCarthy 40

Tanveer Naseer

MAY 31, 2016

Systems and Structures The first three principles of strategic leadership involve nontraditional but highly effective approaches to decision making, transparency, and innovation. By setting up ways for people to bring their innovative thinking to the surface, you can help them learn to make the most of their own creativity.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Harvard Business Review

NOVEMBER 6, 2015

Many of the things we need to know to be successful – to innovate, collaborate, solve problems, and identify new opportunities – aren’t learned simply through schooling, training, or personal experience.

Company 8

Company Licensing Knowledge Management Transportation 8

Harvard Business Review

APRIL 20, 2016

Software doesn’t simply make existing products smarter or existing processes more efficient; it enables new models of delivery, engagement, and innovation that are far more productive and informative than the old. Perhaps most importantly, it demands a leadership structure that can drive digital innovation. Consider GE.

Software 8

Software Company Airlines Business Model 8

Harvard Business Review

DECEMBER 20, 2016

The UN also agreed to slash emissions from the airline industry. Many banks heeded the advice, pulling funding from coal. days of innovation). In essence, the company decided to promote system change and even invited competitors to its innovation lab for the first time in its history. The Circular Economy Inched Closer.

Energy 8

Energy Banking Chemicals Globalization 8