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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. Southwest Airlines Fall From Grace. Until the COVID pandemic, Southwest Airlines was the only major, global airline to post a profit every year. All airlines overbook their flights. Southwest’s Response to the COVID Pandemic.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

There are leadership lessons in Southwest Airline’s fall from grace. Southwest Airlines Fall From Grace The holiday winter weather of 2022 caused problems for every major US carrier. In their attempt to remain the most profitable airline, the company substantially reduced spending on major investments. Failing technology.

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I Am the Warranty

Lead Change Blog

The exterminating company was being totally run by a telephone operator with no power over calendar, computer, or field operators. What could the owner/manager of these two enterprises have done to cause their key ambassador to assume an “I am the warranty” attitude and practice? We just happen to be an airline.”

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Knowledge Is Power. Data Isn’t.

In the CEO Afterlife

How many times have you heard that “knowledge is power?” In every vocation, from academics to business to politics, the knowledge theorem and its power corollary is seemingly undeniable. . Power Corollary: Better Decision-making = Power. Power Corollary: Better Decision-making = Power. The reason?

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Love Them and Lead Them

The Practical Leader

That’s particularly true in the airline industry. Airline revenues collapsed while fixed costs stayed high. If you’re going to bet on an airline most likely to soar as travel resumes, put your money on Southwest Airlines. ” Love is an extraordinarily powerful emotion driving behavior, if not life itself.

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How to Engage Employees During Uncertain Times

Lead from Within

When your employees are anxious, when their work schedules change, when nothing is operating normally it’s easy for people to feel scattered and disengaged. Recently the CEO of Southwest Airlines took a 10 percent pay cut to help their employees out. Minimize distractions. Make sure you’re ready for an economic downturn.

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Managing Change in Health Care

Coaching Tip

One approach has been to empower any member of the surgical team to call a halt to the operation so the team can reassess how the procedure has been handled and to point out deficiencies. This approach is patterned on the airlines empowering their pilots to cancel a flight if they believe something is wrong.