Harvard Business Review

NOVEMBER 27, 2015

The analysis, which focuses on global companies, looked at CEOs’ approval ratings among staff; the ratio of women to men on the board; frequency of complaints; the companies’ performance on social networks; and the impact of controversy such as ethical lapses, scandals, and fines — among other metrics. Deutsche Bank.

Tourism 8

Tourism Telecommunications Automotive Company 8

HR Digest

NOVEMBER 9, 2021

To build truly meaningful and relevant S&B goals, each of our CEO’s direct reports is held accountable for setting KPIs and success metrics for their teams. My career started in finance, where I first worked in investment banking, then on the trading floor and later became Lehman Brothers’ first Chief Diversity Officer.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

HR Digest

NOVEMBER 9, 2021

To build truly meaningful and relevant S&B goals, each of our CEO’s direct reports is held accountable for setting KPIs and success metrics for their teams. My career started in finance, where I first worked in investment banking, then on the trading floor and later became Lehman Brothers’ first Chief Diversity Officer.

Diversity 52

Diversity Katz Learning-by-Doing Globalization 52

Harvard Business Review

OCTOBER 10, 2012

have an account, but choose to use some non-bank money orders (e.g., On the face of it, these figures suggest that there's an opportunity for banks to find new customers — and that's certainly how the FDIC interprets the results. But is it really all about the banks? of the fully banked. Unfortunately, 29.3%

Survey 14

Survey Banking Finance Bond 14

Harvard Business Review

OCTOBER 25, 2018

To analyze the superstar dynamics of firms, our metric was economic profit, a measure of a firm’s profit above and beyond opportunity cost. (To The top 10% of the firms we analyzed — the superstars by our metric — create 80% of all the economic value, meaning they account for 80% of economic profits.

Industry 12

Industry Company GDP Bottom-up 12

Harvard Business Review

SEPTEMBER 16, 2014

In the past, a community bank would have a relationship with the businesses on Main Street, and when it came time for a loan, there would be a wealth of informal information to augment the loan application. And they are allowing new sources of capital such as peer-to-peer lending to replace traditional bank capital.

Credit Scoring 8

Credit Scoring Banking Dunning Metrics 8

Harvard Business Review

JUNE 9, 2011

The trio (respectively, a finance professor at Cornell, an applied-math Ph.D This is the kind of thing that can drive people outside of quantitative finance a little crazy ; there's no reference to company fundamentals, just "sophisticated volatility estimation techniques combined with the method of reproducing kernel Hilbert spaces."

Company 13

Company Finance Price IPO 13

Harvard Business Review

OCTOBER 10, 2012

have an account, but choose to use some non-bank money orders (e.g., On the face of it, these figures suggest that there's an opportunity for banks to find new customers — and that's certainly how the FDIC interprets the results. But is it really all about the banks? of the fully banked. Unfortunately, 29.3%

Survey 8

Survey Banking Finance Bond 8

Harvard Business Review

JUNE 8, 2018

Since then, we interviewed several chief financial officers (CFOs) of leading technology companies and senior analysts of investment banks who follow technology companies. This notion, that risk is a desirable feature, can seem like sacrilege to anyone who’s taken an introductory finance course.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. Three finance professors once asked more than 400 executives what they would do if their quarterly earnings targets were at risk. In an experiment, we approached the call center of a bank’s consumer loans business. (We’ve

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

SEPTEMBER 29, 2014

Senior leaders from all of the universities and hospitals came together, in an unprecedented collaboration, to create universal employee metrics that tracked employment goals and outcomes across the institutions so that they could better understand the hiring landscape, and design interventions to better equip residents for jobs.

Metrics 9

Metrics Banking Learning-by-Doing Education 9

Harvard Business Review

AUGUST 3, 2012

These days, it's not hard to find people who question the role that financial markets play in our economy , who argue that shareholder value is a flawed metric of corporate success , who say that linking pay to financial markets is a big mistake. In 1997, though, such arguments were pretty close to unheard of. It's brilliant.

Books 16

Books Short-term Long-term Finance 16

Harvard Business Review

DECEMBER 7, 2017

These two trends may seem separate—or, some people believe, incompatible—but together I believe they have the power to improve finance’s role in the world. In both cases, social and environmental metrics matter for the business’s financial success. Index funds can be a force for sustainable capitalism.

Supply Chain 8

Supply Chain Asset Management Chemicals Long-term 8

Harvard Business Review

MAY 23, 2012

bank observed that his organization had "a cultural indisposition to challenge" and that the task of "being a risk and compliance manager.felt a bit like being a man in a rowing boat trying to slow down an oil tanker.". First, CEO Jamie Dimon was widely acknowledged as the "ultimate chief risk officer of the bank." But was it?

Risk Management 9

Risk Management CIO Management Banking 9

Harvard Business Review

OCTOBER 3, 2014

Identify the right metrics that “move the needle.” Selecting the right critical metrics is a cornerstone of success as it brings focus and clarity on what matters most to the business. Establish a center of gravity for analytics. Next, create an Analytics Center of Excellence (CoE) that spans the enterprise.

Root Cause Analysis 8

Root Cause Analysis Metrics Analysis Retail 8

Harvard Business Review

JANUARY 18, 2016

Implications for city leaders: Leaders should loosen restrictions so that private finance can invest in improvements to physical infrastructure, to better use what already exists. Next, they can encourage commercial platforms for entrepreneurs to create services including data connectivity, banking, and insurance.

Real Estate 8

Real Estate Entrepreneur Finance Innovation 8

Harvard Business Review

DECEMBER 15, 2017

In one illustration of these difficulties, consider that India currently ranks 100 out of 190 countries in the World Bank’s Ease of Doing Business rankings, 22 places behind China, 39 places behind Indonesia, and just nine places above Papua New Guinea. This data is publicly available on each state’s website.

Strategy 8

Strategy Operations Policies Environment 8

Harvard Business Review

AUGUST 5, 2014

The CMO also worked with the finance office and product managers to link pricing and benchmark data into the RFP process, which improved quality and response times. Those steps helped the bank drive up loan volumes, a tangible bump the CMO could point to in discussions with other leaders.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

AUGUST 3, 2018

In a follow up HBR article , we interviewed several chief financial officers (CFOs) of leading technology companies and senior analysts of investment banks and distilled seven key insights from those discussions. The level and trend of a company’s top-line metric is an advance indicator of the success of its business model.

Report 8

Report GAAP Company Proposal 8

Harvard Business Review

MARCH 26, 2015

those without bank accounts), by adopting the more dynamic “customer life cycle” view. The marketing and sales team of one major technology vendor, for instance, partnered with risk to assemble a range of financing packages to help its mid-market clients fund upgrades, manage invoice payments, and smooth cash flows.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Finally, even large projects can be broken up into what a banking client of mine calls "human bites." IT as Process Creator.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

NOVEMBER 29, 2017

Consumer Products and Banking and Finance are two other major concentration industries. This is probably to be expected, since Europe comes second to the U.S. in terms of being home to some of the world’s top universities. Where do they work?

Execution 9

Execution Training Education Short-term 9

Miles Anthony Smith

NOVEMBER 7, 2019

Quantity of content produced should never be a metric - it is quality that should override. That is not to say that metrics and tactics cannot be revised through that time, but I feel it vital to do the necessary research to ensure that the overarching strategy is well prepared in that it will last for a full year. But yes, they do!

Marketing 105

Marketing Content Audience Brand 105

Harvard Business Review

APRIL 18, 2012

He's also convinced that businesses' ability to shove costs onto society ( externalities ) is rapidly declining, that environmental, social, and corporate governance ( ESG ) metrics are here to stay, and that Canada's highly concentrated banking system is safer and better-regulated than ours. Got all that?

Metrics 12

Metrics Open-book Long-term Comparison 12

Harvard Business Review

MAY 31, 2012

boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO. Drew quickly retired after the losses, and Iksil and Macris are, according to news reports, leaving the bank.

CIO 8

CIO Committee Risk Management Banking 8

Harvard Business Review

FEBRUARY 23, 2016

As the incoming Chief Executive of Deutsche Bank, John Cryan, recently said in an interview: “I have no idea why I was offered a contract with a bonus in it because I promise you I will not work any harder or any less hard in any year, in any day because someone is going to pay me more or less.” All measurement systems are flawed.

Execution 8

Execution Incentives Short-term Long-term 8

Harvard Business Review

AUGUST 8, 2011

While most advanced economies claim to be "post-industrial", the plain fact is that capital-intensive, rapidly depreciating, high-maintenance, often downright self-destructive industrial age stuff still receives the lion's share of subsidies: oil, water, big food (or food-like products, at any rate), "banking."

Incentives 15

Incentives Depreciation Long-term Banking 15

Harvard Business Review

OCTOBER 17, 2013

They communicate the necessity of understanding quality as a living, changing thing, not as a static metric. At Ryhov Hospital in Jönköping, Sweden, patients now administer their own dialysis treatments, in much the same way as we now bank for ourselves at ATMs and fill our own gas tanks.

Crisis 9

Crisis Health Care Quality Welch 9

Harvard Business Review

OCTOBER 23, 2015

I saw this first hand while researching the hiring practices of top-tier investment banks, management consulting firms, and law firms. One banking recruitment manager summarized the typical approach this way: I’m just being really honest, it [an application] pretty much goes into a black hole.

EPS 8

EPS Diversity Banking Reputation 8

Harvard Business Review

SEPTEMBER 16, 2014

Or you could participate in projects financed in part by conventional investors and in part by non-profits. Or you could try to take advantage of limitations in conventional financial metrics to get higher long-run returns by focusing on sustainability and social good. It seems so simple to align that more closely.

Insurance 8

Insurance Bond Hedge Bottom-up 8