Harvard Business Review

JUNE 28, 2018

Consistent with these famous case studies, scientific research shows that creativity and innovation can be enhanced by reducing team harmony. A recent research review suggested that managers can help this process by framing challenges as opportunities, while keeping their focus on the distance that still needs to be traveled.

Creativity 13

Creativity Team Christensen Innovation 13

Strategy Driven

JANUARY 26, 2011

As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies. And it does not stop there.

Media 67

Media Learning-by-Doing Open-book Company 67

Harvard Business Review

JANUARY 25, 2012

Here is a case study of attacking audacious goals in the face of austerity, one that should serve as an inspiration for skeptics reading this blog post. The real magic is in process innovation. The innovations of the Aravind Eye Care Hospitals go beyond cataract surgery. Which manager typically ends up getting it?

Company 12

Company Succession Constraint Sharpe 12

Skip Prichard

JULY 19, 2021

A couple of years ago, my wife and I were traveling in Europe and visited a close personal friend, Rick, who was employed as a public affairs officer on a U.S. Overlooking this practice results in missed opportunities to foster and encourage motivation, creativity, and innovation. military base. Be proactive.

Leadership 134

Leadership Crisis Learning-by-Doing Team 134

Harvard Business Review

AUGUST 20, 2015

But beyond the question of how closely the story mirrored reality or not, it made me wonder why companies like Amazon, as far as I know, appear to choose work and management practices intuitively and stick with them without proper testing. After all, companies seem well-versed in running all sorts of other experiments.

Company 8

Company Policies Attrition Automotive 8

Harvard Business Review

MAY 16, 2011

How you managed people there will not work here. Having led and managed people in eight countries across three continents, I have found the exact opposite to be true. I'd like to point you to two well-known case studies — one from Asia, one from America. Managers are encouraged to innovate.

Airlines 14

Airlines Mentor Environment Case Study 14

Harvard Business Review

FEBRUARY 26, 2014

Which is why the disruptions to our career arc — whether it’s a new baby, sick parents, or the dream of going back to school, travel, or volunteer more — can be so difficult. But canny managers instead use these transitions to cement ties with their employees — not to push them away. This then becomes a quandary.

Learning Curve 9

Learning Curve Constraint Learning-by-Doing Career 9

Harvard Business Review

FEBRUARY 1, 2011

I wrote a case study about this for my book and it ended up on the cutting room floor, but it's still a fascinating story and one that has valuable lessons for today. Mr. Honda believed that the company's larger bikes were their best bet given the incumbent machines and the longer distances Americans must travel compared to Japanese.

Strategy 15

Strategy Automotive Short-term Marketing 15

Harvard Business Review

JANUARY 23, 2015

To answer the question systematically and scientifically, we and two of our students ran an experiment with Ctrip, China’s largest travel agent. This provided us with excellent — and uncommon — access to both the experimental data and to the management’s views on working from home. Further Reading. Add to Cart.

Policies 8

Policies Call Center Attitude Survey Hotels 8

Harvard Business Review

NOVEMBER 23, 2010

A recent Fortune article on John Reed, the former co-CEO of Citigroup, reported that a decade ago he tried to convince the newly formed Citigroup board (the result of the $70 billion merger of Citicorp and Travelers Group in 1998) to bring in a new CEO and that both he and Travelers CEO Sandy Weill should leave.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

JANUARY 25, 2012

Editor's Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Tommy was a director and Jane was the Midlands regional sales manager for Egan & Sons, a supplier of doors and staircases to Westmid for 63 years.

Case Study 14

Case Study P&L Cost Due Diligence 14

Harvard Business Review

APRIL 7, 2014

Many modern businesses take stock in the reality of disruptive innovation and try to react accordingly. Pundits and managers alike readily cite reasons including the stresses of business model innovation or the difficulty of making small experimental investments inside the four walls of an established organization.

Disruptive Innovation 8

Disruptive Innovation Airlines Tactics Tools 8

Harvard Business Review

SEPTEMBER 12, 2016

First impressions matter so much because they happen fast, and they are stubborn , says Whitney Johnson , the author of Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. If, for instance, colleagues say you are a great people manager, seek out metrics to support that idea. What the Experts Say. ” Follow up.

How To 8

How To Bond Discount Case Study 8

Harvard Business Review

DECEMBER 9, 2010

Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. This scene was what she'd envisioned when she quit her job as an occupational therapist five years before, to enroll in a health care management course and, later, business school.

Case Study 13

Case Study Franchising Health Care Follow-up 13

Harvard Business Review

NOVEMBER 23, 2010

This should remind us that if the proposed TSA boycott reduces air travel by only a fraction of a percent, it offers a golden opportunity to kill and maim thousands more on our nations highways. The tragedy here is that, as with poison ivy and the immune system, there really is no one to blame.

Airlines 14

Airlines Report Guidelines Discount 14

Harvard Business Review

APRIL 3, 2014

Editor’s Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. We want to establish a prize to reward innovative ideas in this particular area.”. A few hours into the party, Gil managed to escape to the backyard for a quick rest.

Case Study 8

Case Study Career Planning Learning-by-Doing 8

Harvard Business Review

MARCH 22, 2012

A friend recently described a remarkable travel experience. Strange to say, the story was about an airline, and it wasn't a travel nightmare. The woman behind the counter looked at him, looked at his travel record, looked at the hundred people lined up at security, and informed him that he would never make it to the gate on time.

Strategy 18

Strategy Airlines Hotels Heskett 18

Harvard Business Review

NOVEMBER 3, 2011

For managers, the discussion is just as tense. Beinecke Professor of Management at Yale School of Management. Performance management is a process, he says. Oftentimes managers are evaluating performance without necessarily knowing what that person's career aspirations are. What the Experts Say. Hold your ground.

Performance Review 13

Performance Review Review Case Study Construction 13

Harvard Business Review

DECEMBER 22, 2016

A Harvard Business School case study that Robert Huckman, Sam Travers, and I wrote earlier this year documents what came next. ” In this case, McDonald set out to transform the design of VA to help the organization better achieve its mission for veterans. The stakes, in other words, were high.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Leading Blog

DECEMBER 7, 2020

DeLong (Harvard Business Review Press, 2020) Teaching by Heart summarizes the author’s key insights gained from more than forty years of teaching and managing. He explains why this is so by dissecting and analyzing his own experiences—using himself as a case study. Blog Post ). Blog Post ). Blog Post ). Blog Post ).

Books 448

Books Leadership Simon Learning-by-Doing 448

Harvard Business Review

MARCH 3, 2017

In our white paper, “A Case Study for Blockchain in Healthcare,” we proposed a novel, decentralized record management system to handle EHRs using blockchain technology, which we called MedRec. MedRec doesn’t store health records or require a change in practice.

Health Care 8

Health Care Decentralization White Paper Technology 8