The Horizons Tracker

MARCH 15, 2020

The founding team is vitally important to the success of any startup, and indeed, some studies argue that the founding team are more important to the success of the startup than the product itself. Who would be CFO or COO? ” Entrepreneurial team formation. Selecting the team. Who would be CEO?

Team 101

Team Entrepreneur COO CFO 101

Mike Cardus

JULY 11, 2011

Organizational Development Work. Developing a leadership training program and increased trust in the competence of leadership. Since 2004 I have developed a focused expertise on team building , leadership and organizational change issues, working with a variety of businesses and organizations. michael cardus is create-learning.

Team Building 94

Team Building TRIZ Succession Team 94

N2Growth Blog

MARCH 23, 2010

Most companies can claim an element of success in some aspect of CRM proficiency such as sales force automation, database marketing, development of a knowledgebase, etc., That said, I have rarely witnessed CRM implemented to its full potential.

Blog 304

Blog CRM Management Brand 304

HR Digest

DECEMBER 10, 2021

Vincent Chee: I am working with our COO Roni Gross and Director Naomi Hung to determine Bevel’s timeline within 6-months, 1 year and 2 years. We make an effort to find entry level candidates through college panels, diverse student associations, and professional development organizations.

Diversity 52

Diversity PR Long-term Short-term 52

Harvard Business Review

NOVEMBER 9, 2011

Does your company have a COO today? Does your COO have the best shot at becoming the next CEO? Few European companies have COOs, although their numbers appear to be growing. Of the 97 largest listed companies in the UK and the Eurozone in 2010, only 37 had a COO in their executive ranks.

COO 11

COO Sample Telecommunications Automotive 11

Harvard Business Review

JANUARY 28, 2015

We have also found that improving customer experience from average to “wow” is worth a 30 to 50 percent improvement in “likelihood to remain/renew” and “likelihood to buy another product.” The CMO and COO are the natural partners for turning this around.

COO 8

COO Planning Metrics Call Center 8

Mike Cardus

NOVEMBER 3, 2010

Design by 12GrainStudio Leadership Solutions Focus in Practice Wednesday, November 03rd, 2010 Posted by: mike Working with a leadership team of 5 people including the COO of the organization. This will be centered upon skill(s) based development and co-creation of a shared structure for discussions at a leadership level.

Leadership 125

Leadership COO Team Building Active Listening 125

Steve Farber

SEPTEMBER 26, 2016

” Stephens joined Marco’s Pizza in 2004 when it was a successful but regional chain operating 110 stores in three states. Now, he’s the president and chief operating officer for Marco’s (and was featured earlier this year on CBS’ Undercover Boss ).

Chief Operating Officer 40

Chief Operating Officer How To COO Motivation 40

N2Growth Blog

DECEMBER 7, 2010

By any category analysis or analytical standard blogging has obviously developed into a powerful communication medium. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] link] Swiecki’s Blog » Tech-blog Carnival Edition 2 [.]

Blog 345

Blog Content Media Brand 345

Harvard Business Review

DECEMBER 17, 2015

This comes at a significant financial and productivity cost to all organizations, as demonstrated by research in corporate settings : Onboarding an external hire can cost up to twice the departing executive’s salary, and the time it takes for an external hire to become productive is twice as long as for someone hired from within.

Development 8

Development Mentor COO CFO 8

Harvard Business Review

AUGUST 7, 2018

I had taken one step toward this two years ago, when I named one partner president and another chief operating officer. Most firms have a suite of core products that make up much of their sales and profits. As the CEO, this is a business development effort that could be very valuable to our company.

CEO 8

CEO Organization Chief Operating Officer COO 8

Harvard Business Review

APRIL 5, 2013

Their son-in-law (married to their eldest daughter) had recently been named chief operating officer. The family asked us to review the COO''s strategy for the business as part of its corporate governance process. We moved the discussion away from the COO''s strategy to the performance of the business. So what is the next act?"

COO 8

COO Chief Operating Officer Strategic Planning Project 8

Terry Starbucker

AUGUST 13, 2017

After all, I had earned it, having just finished a 28 year run as a CPA, cable company VP of Operations, football stadium project manager, VP of Development for another cable company, and finally, a cable company SVP of Operations.

CPA 192

CPA COO CFO Leadership 192

Harvard Business Review

JUNE 27, 2012

Because of the start-up's success in developing drugs, it was acquired by a large multinational company. Fortunately, Paul quickly recognized that in order to continue innovating, he and his team would have to find a way to maintain the integrity of their work environment while providing headquarters with the expected productivity.

COO 11

COO Short-term Pharmaceuticals Innovation 11

Harvard Business Review

APRIL 23, 2012

CEO/COO teams or "Office of the President" arrangements can offer great strengths, but may also introduce some sizeable risks, as Stephen A. Instead, seeing the potential in the product and commitment of employees, we came up with financing to buy out the investor and keep the company operating. Miles and Michael D.

Team 14

Team Leadership COO Software 14

Harvard Business Review

AUGUST 8, 2017

However, based on our experience of advising CEOs, operating as CEOs, and sitting on boards, we have found that executives can be effective in the new environment by revamping their interactions with their boards. The management of this letter should be delegated to a top lieutenant such as the head of communications or the COO.

CEO 8

CEO Strategic Planning Letter Bond 8

Harvard Business Review

NOVEMBER 6, 2017

It knew it had to act fast, so top leaders began by challenging major assumptions about how they operated. They created an excellent product in record time, in time for launch in the 2009 holiday season. The CEO and COO of a multisite nonprofit were rolling out a new strategy started with tight, rules-laden processes and playbooks.

Execution 8

Execution Strategy COO CEO 8

Harvard Business Review

OCTOBER 21, 2015

For example the principle of “respect for people” means leadership respects caregivers enough to develop a system in which caregivers have control to change processes without management involvement. This is a management-by-process system like the Toyota Production System. It is not about landing a few key objectives.

System 8

System Health Care Management COO 8

Harvard Business Review

OCTOBER 13, 2016

“Sell higher and call on the C-Suite” is probably the most common refrain in business development, and you can see why. While the number of executives reporting to the CEO has doubled, only 35% of Fortune 500 and S&P 500 companies have COOs, who are responsible for integration across business units or functions.

CEO 8

CEO Strategy Hotels COO 8

Harvard Business Review

FEBRUARY 5, 2015

Consider Nissan’s “Vision Zero” which aims for “zero traffic accidents involving Nissan vehicles that inflict serious or fatal injuries,” according to COO Toshiyuki Shiga. Rethinking products and how you talk to your customers at the same time is systemic thinking at its best.

Goal 8

Goal Transportation Automotive COO 8

Harvard Business Review

SEPTEMBER 13, 2012

Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget. Lines of business are now getting their own official technology budgets for non-standard software products. Other managers might take notice and started building their own databases.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

MARCH 21, 2018

Looking ahead, we will continue to drive productivity, and we plan to conduct a deep dive into the details of our cost structure and allocation of capital to ensure we deliver appropriate returns for shareholders.” Injuries and catastrophic events, in addition to being tragic, are evidence that production is not being managed correctly.

Operations 15

Operations Chemicals CEO Metrics 15

Harvard Business Review

JUNE 5, 2018

As soon as you step into a top position at a company that needs to significantly improve the way it operates, there’s pressure to get off to a quick start. Instead, he was told that the CEO would stay until the CFO developed the capabilities to succeed him, and Greg would be allowed to resign.

Supply Chain 10

Supply Chain CEO Kahneman Self-aware 10

Harvard Business Review

MAY 2, 2017

” Another common misconception is that collaboration is cross-selling, the practice of suggesting new services or products, usually under another colleague’s purview, to an existing client. On the contrary, clarity about where the buck stops is one of the most critical enablers of efficient teamwork.

Chief Operating Officer 9

Chief Operating Officer Consensus How To Project 9

Harvard Business Review

JANUARY 19, 2018

The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on. Wilson went on to be COO of The Gap Inc. So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

MAY 3, 2017

Earlier in her career, she left a position as SVP of business development and emerging businesses to join Boston Scientific in a senior line job. Zabeen Hirji, CHRO at the Royal Bank of Canada (RBC), grew up in retail banking and operations management roles before moving into HR.

Quinn 12

Quinn Execution CFO Forrester 12

Harvard Business Review

MARCH 12, 2012

We operate in a business landscape driven by an obsession with youth. In this stressful market, with no guarantees of pensions or government safety nets taking care of us in our later years, and so with a need for all of us to keep productively working as long as possible, there are a few basic things I might suggest to help you cope.

COO 13

COO Chief Financial Officer Telecommunications Technology 13

Harvard Business Review

AUGUST 5, 2014

That shift has created an increasingly commoditized product and service environment. Digital has removed barriers across sectors, even in old-line businesses known for “sticky” products, such as telecom and insurance. That’s a major missed opportunity according to Ian Ewart, Head of Products, Services & Marketing at Coutts. “I

P&L 9

P&L Banking Marketing Call Center 9

Harvard Business Review

OCTOBER 11, 2013

That founder himself booted from the CEO role later on by VCs, only to watch the company’s initial CEO return to the day-to-day operations alongside yet another chief executive, who joined well after the founding. Sure enough, the company’s growth soon warranted yet another shift, and the board put COO Dick Costolo in the CEO role.

Succession 8

Succession Leadership CEO COO 8

Harvard Business Review

MAY 4, 2016

” “Craft brand identities that position products and companies to capture #1 category positions. Attained #1 position in composite rail tie category and became the standard by which all other rail tie manufacturers’ products are measured throughout the U.S., Combine big-picture thinking with rigorous execution.”

Brand 8

Brand Press Release Marketing B2B 8

Harvard Business Review

DECEMBER 26, 2014

When considering the promotion of a relatively junior executive to the position of CEO, boards can have the candidate tested and prepared by ensuring an appointment as president, CFO, or COO. A fast-track CEO succession should be the product of a deliberate strategy, not of desperation. Succession planning'

CEO 11

CEO Contingency Plans Telecommunications Planning 11

Harvard Business Review

JULY 14, 2017

They grow faster, make more money, and are more valued than companies organized around products and services. But platforms and networks can be developed in many different ways. A production process turns inputs into outputs and distributes them through a tightly controlled supply chain. Insight Center. Intellectual capital.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

MAY 24, 2013

Lafley and Bob McDonald worked as a team during the 2000s; when Lafley scored his major successes, McDonald was by his side as vice chairman and then COO. That proved challenging to all the major consumer goods companies, but some (like Unilever) adapted by introducing lower-priced products. e.g., a laundry variety.

P&L 8

P&L Restructuring Price CEO 8

Harvard Business Review

JANUARY 16, 2015

If you were operating based on rational self-interest one could argue that you would buy as many tickets as possible. CEO, President, COO (Top Dogs): These highest order decision makers are the big picture thinkers. Imagine you’ve been offered a way to purchase $1 lottery tickets for a penny each. How many would you buy?

P&L 8

P&L Due Diligence CIO COO 8

Harvard Business Review

JULY 28, 2011

Gretchen Cussler, the company's COO, looked up at the massive snowbank next to the car. "So One of their primary goals was to help regional customers avoid stock-outs of the company's most successful product: organic prewashed lettuce. The previous year it had operated at a loss of $1.7 So what exactly is it known for?"

Case Study 10

Case Study Retail Transportation Niche Marketing 10

Harvard Business Review

JANUARY 4, 2017

I find these particularly relevant to personal development, as individuals often must resolve the tensions between competing values and traits and must carefully monitor their own strengths so those strengths don’t lapse into weaknesses. They plan diligently and produce excellent products and experiences for clients time and time again.

Agility 14

Agility Balanced Scorecard COO CFO 14

Harvard Business Review

MARCH 27, 2013

Sorry, CFOs: CEOs Don't Think You'd Make Good COOs (CFO). While CFOs are increasingly a part of running company operations, a new survey of CEOs indicates that they may not be entirely comfortable with this arrangement. STICK TO MATH. WHAT INNOVATION FORGOT. Bill Gates Will Give You $100,000 to Make a Better Condom (Mashable).

Quinn 8

Quinn CFO COO Airlines 8