Harvard Business Review

NOVEMBER 9, 2011

Does your company have a COO today? Does your COO have the best shot at becoming the next CEO? Few European companies have COOs, although their numbers appear to be growing. Of the 97 largest listed companies in the UK and the Eurozone in 2010, only 37 had a COO in their executive ranks.

COO 12

COO Sample Telecommunications Automotive 12

Scott Mabry

FEBRUARY 21, 2019

We were starting up a brand new operation and there were only about 6 employees on the team. I focused on connecting, building trust and participating in the process of learning our new operation while establishing simple and clear expectations. Setting goals. I figured at least I knew what not to do. Getting to know each other.

COO 40

COO Banking Learning-by-Doing Uncertainty 40

Harvard Business Review

JANUARY 28, 2015

The CMO and COO are the natural partners for turning this around. If it’s all about the operations then you lose sight of the customer. ” While the CMO and COO have a good track record of collaborating in certain areas, a certain tension has long defined the relationship.

COO 8

COO Planning Metrics Call Center 8

Strategy Driven

MAY 20, 2019

Some of them have lofty goals of entrepreneurship. Implementation is different to theory and ideas, so you need to be able to bring operational performance and many other skills to the table. They were promised that their hard work and diligence will earn them an attractive job and a high chance of success. About the Author.

Self-aware 57

Self-aware Entrepreneur COO Banking 57

N2Growth Blog

MARCH 23, 2010

Their goal is often what can the customer do for them versus what they can do for the customer. CEOs/COOs are looking at the wrong data…they look for trends while or after they happen, not searching for clues before they happen. link] Kelly Ketelboeter Hi Mike, Fantastic post! You definitely nailed it.

Blog 272

Blog CRM Management Brand 272

LDRLB

SEPTEMBER 14, 2011

We might have days, weeks, or even months, where we feel like we’ve lost our focus, take longer than necessary to achieve goals, or simply become disconnected from our work. Derek Murphy is President and COO of The Booth Company, an international provider of 360 assessments and online survey hosting solutions.

Leadership 114

Leadership Open-book COO Short-term 114

LDRLB

SEPTEMBER 14, 2011

We might have days, weeks, or even months, where we feel like we’ve lost our focus, take longer than necessary to achieve goals, or simply become disconnected from our work. Derek Murphy is President and COO of The Booth Company, an international provider of 360 assessments and online survey hosting solutions.

Leadership 109

Leadership Open-book COO Short-term 109

Harvard Business Review

FEBRUARY 5, 2015

.” An increasing number of companies — particularly in the auto industry — are heeding that call, setting aggressive, creative, and visionary goals that change their approach to business and how they relate to the wider world. Nissan is not alone in setting big goals. But it’s also very good for the business.

Goal 8

Goal Transportation Automotive COO 8

N2Growth Blog

DECEMBER 7, 2010

Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] However the goal is not to do it quickly, it's to do it well. Mike Myatt from N2Growth has this interesting blog entitled “To blog or not to blog“ [.]

Blog 296

Blog Content Media Brand 296

Marshall Goldsmith

FEBRUARY 8, 2018

a holding company that operates seven distinct business. Operations Group Baring Private Equity. Keith Ferrazzi – Addresses behaviors that block the achievement of strategic goals. Former Operating Partner at Blackstone, Chief Human Resources Officer for Unilever. Sarah McArthur – COO Marshall Goldsmith Inc.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Harvard Business Review

OCTOBER 21, 2015

And yet, many of those ardent reformers are furiously running in place because they do not have the management system to support their goals. The system encourages certain behaviors, such as top-down bureaucracies and seeking whom to blame for problems or unmet goals instead of how to fix or achieve them. Insight Center.

System 8

System Health Care Management COO 8

Harvard Business Review

JULY 3, 2014

With its CEO preparing to retire with a mixed legacy, the board at first generated a list of fifteen things at which the new leader should excel, ranging from expanding into new markets, to driving a Six Sigma-based culture of operational excellence, to getting a major facility project back on track.

CEO 15

CEO Six Sigma How To Apparel 15

Harvard Business Review

AUGUST 7, 2018

I had taken one step toward this two years ago, when I named one partner president and another chief operating officer. But in recent years, as I’ve become more involved in business development, client relationships, and managing the complexities of operating our company, I have had less time for researching new investment ideas.

CEO 9

CEO Organization Chief Operating Officer COO 9

Harvard Business Review

NOVEMBER 12, 2012

What to make of the confluence of General Petraeus resigning as head of the CIA and Christopher Kubasik , vice chairman, president, and COO of Lockheed also resigning — both for having affairs — within days of each other? Maybe that is because of more public scrutiny and the operation of social media.

Welch 15

Welch COO Constraint CEO 15

Harvard Business Review

MAY 3, 2013

That''s why Elizabeth started out one notch lower, with the office of the Chief Operating Officer, "because that secretary knows everybody," she says. Her goal wasn''t actually to score an interview with the COO, which was probably unlikely. Next, it''s important to understand their time constraints.

COO 8

COO Chief Operating Officer Real Estate Welch 8

Harvard Business Review

AUGUST 16, 2017

It’s time for sustainability to be a real goal for businesses striving to ensure a competitive future. How can you make core business operations more sustainable? COO, Instagram (Facebook, Inc.). Business Leaders Want to Stay in the Paris Climate Accord. by Andrew Winston. by Tensie Whelan and Carly Fink. Marc Benioff.

Project 8

Project Henderson Supply Chain Short-term 8

Harvard Business Review

MARCH 14, 2011

In the private sector, corporations achieve their goals by carefully designing business operations that are reflected in a budget and then regularly reporting on how actual profits compare to that budget. A well-crafted mission statement allows an NGO to operate with focus and discipline.

Mission Statement 14

Mission Statement NGO Budgeting COO 14

Harvard Business Review

JULY 17, 2017

It’s far from the only case of a failure to embrace a more digital approach; the larger shift to digital is changing the way every industry operates. Some industries, like photography and media, were impacted earlier. Others, like financial services, are only now experiencing this change in earnest.

Industry 13

Industry Short-term Planning Long-term 13

Harvard Business Review

MARCH 21, 2018

These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked. At Cummins, Inc.,

Operations 17

Operations Chemicals CEO Metrics 17

Harvard Business Review

NOVEMBER 6, 2017

It knew it had to act fast, so top leaders began by challenging major assumptions about how they operated. The CEO and COO of a multisite nonprofit were rolling out a new strategy started with tight, rules-laden processes and playbooks. Instead of do-it-ourselves, they worked with Google and Motorola. Modify quickly.

Execution 8

Execution Strategy COO CEO 8

Harvard Business Review

NOVEMBER 9, 2017

That’s why, after years of operating without support staff (it’s been just me and my COO), I’ve recently hired a 24-year-old, Morgan, and given him the title of Director of Execution and Evolution. And I’m teaching him what it takes to build and run a business — from finances to operations to projections.

CEO 8

CEO COO Learning-by-Doing Trends 8

Harvard Business Review

JULY 3, 2014

With its CEO preparing to retire with a mixed legacy, the board at first generated a list of fifteen things at which the new leader should excel, ranging from expanding into new markets, to driving a Six Sigma-based culture of operational excellence, to getting a major facility project back on track.

CEO 8

CEO Six Sigma How To Apparel 8

Harvard Business Review

MAY 2, 2017

Collaboration is a way of working that attracts and involves people outside one’s formal control, organization, and expertise to accomplish common goals. Despite having a full plate of client projects, she signed up to work on a massive survey to understand the concerns of chief operating officers. Collaboration is not a style.

Chief Operating Officer 11

Chief Operating Officer Consensus How To Project 11

Harvard Business Review

DECEMBER 4, 2017

Marne Levine is the COO of Instagram (Facebook, Inc.). When I joined Facebook in 2010, it was already well established that sustainability was central to the way that we operated. Our goal is to power all new data centers with 100% clean and renewable energy, relying more heavily on wind and solar farms. Future Economy.

Project 8

Project Energy Policies Efficiency 8

Leading Blog

AUGUST 21, 2012

We loved that expression when we first heard it from Jim Barksdale, then the COO of FedEx. Every successful business has, at its heart, a theory of the business—an underlying set of supporting objectives and a corporate philosophy that gives people a foundation on which to operate. What is The Main Thing for your organization?

Organization 284

Organization Mission Statement How To COO 284

Harvard Business Review

MAY 3, 2017

Nontraditional CHROs see outcomes like engagement or retention as paths to business outcomes, while traditional HR might view such goals as ultimate outcomes. Zabeen Hirji, CHRO at the Royal Bank of Canada (RBC), grew up in retail banking and operations management roles before moving into HR.

Quinn 13

Quinn Execution CFO Forrester 13

Harvard Business Review

DECEMBER 17, 2015

For example, Cesar Bocanegra started as VP for operations, then asked to take on human resources as well. He was promoted to COO within two years. As the organization has grown, CEO Charles Best has encouraged senior executives to take on increasing responsibilities.

Development 8

Development Mentor COO CFO 8

Harvard Business Review

NOVEMBER 21, 2017

During the interview process, you had a singular goal: to get an offer. Your goal is “to decode the organization and find out where the bodies are buried,” he says. Brad also “had a rich, strategic conversation” with the COO. Should you reach out to former employees? Or ask to spend a day at the office?

How To 8

How To Incubator Due Diligence Case Study 8

Harvard Business Review

JULY 29, 2016

After all, she says, the goal with any reference check is to “go beyond simply verifying facts” on a resume. ” Instead, your goal is to ask a series of open-ended questions. His first call was to Jane’s former direct supervisor, the COO of her previous company. What would you like to follow up on?

Reference 8

Reference COO Learning-by-Doing Case Study 8

Harvard Business Review

JANUARY 16, 2015

If you were operating based on rational self-interest one could argue that you would buy as many tickets as possible. CEO, President, COO (Top Dogs): These highest order decision makers are the big picture thinkers. Imagine you’ve been offered a way to purchase $1 lottery tickets for a penny each. How many would you buy?

P&L 8

P&L Due Diligence CIO COO 8

Harvard Business Review

JULY 28, 2011

Gretchen Cussler, the company's COO, looked up at the massive snowbank next to the car. "So One of their primary goals was to help regional customers avoid stock-outs of the company's most successful product: organic prewashed lettuce. The previous year it had operated at a loss of $1.7 So what exactly is it known for?"

Case Study 10

Case Study Retail Transportation Niche Marketing 10

Harvard Business Review

NOVEMBER 16, 2017

“Work is often an antidote, a space where you can forget about what’s happening and operate as a functioning adult rather than feeling helpless in the face of these events.” “I offer my team incredibly flexible schedules so that they can navigate their lives and goals.

Crisis 8

Crisis Case Study Brainstorming Supply Chain 8

Harvard Business Review

JUNE 12, 2014

Sheryl Sandberg, COO of Facebook, speaking at City Colleges of Chicago. In fact, it was only 7 years ago that Apple shipped its first iPhone and Google introduced its Android operating system. What follows is a short recap of some of the best bits from this year’s commencements, as related to business and career success.

Career 8

Career Planning CEO Entrepreneur 8

Harvard Business Review

JANUARY 4, 2017

They set goals for themselves and their employees and they achieve them. And the most-successful managers must change similarly as they assume additional or different responsibilities through their careers, moving from head of sales to COO or from CFO to CEO. Complement this organization model with operational process.

Agility 15

Agility Balanced Scorecard COO CFO 15

Harvard Business Review

JULY 23, 2013

Design "integration mechanisms" and operate them with rigor. COO Mark Fields now runs this mechanism. Basing a portion of compensation on common goals fosters collaboration. Pay particular attention to the values of the decision makers. Collaboration must be in their blood. Attendance was mandatory.

P&L 8

P&L Decentralization COO Restructuring 8

Harvard Business Review

NOVEMBER 16, 2015

As the boss, your goal is to have all your employees operating at their peak level of energy, efficiency, and motivation—which can be a challenge when it comes to leading a team comprised of introverts and extroverts. Her goal, she says, was to get “an understanding of who was in the room.”

Management 8

Management How To Brainstorming COO 8

Harvard Business Review

MARCH 23, 2016

At several financial services firms , for example, business units whose employees reported speaking up more had significantly better financial and operational results than others.” Instead of allowing competing priorities, focus people on a few common goals.

Company 8

Company McKinsey Survey COO 8