Harvard Business Review

AUGUST 29, 2018

A core set of very good features hook early adopters, and teams quickly learn what users value. Chiefly, it gives technologists accountability to your business teams. Inside the digital factory , human operators must now take on high value-added supervision and control tasks, while the machines operate independently.

Strategy 8

Strategy Content Enterprise Architecture Agility 8

Harvard Business Review

JULY 13, 2011

Newly minted college grads face resistance to bringing their own devices to work, have to collaborate with ancient tools that lack basic Google Docs functionality, and face social media policies crafted by clueless legal teams without an understanding of the social psyche. IT and business leaders need to work together and operate in parallel.

Technology 15

Technology Early Adopters Bottom-up Software 15

Harvard Business Review

SEPTEMBER 26, 2013

If it were a Toyota vehicle-manufacturing plant, a key enabler would be a rope strung along each production line above team members, the Andon Cord. The cord can be pulled by anyone encountering a quality problem or needing assistance from the team leader.

Health Care 8

Health Care Ishikawa Lean Manufacturing Early Adopters 8

Harvard Business Review

APRIL 27, 2011

Since my youth I've been an early adopter of new technology. This project just started its operations and we are learning each day to maximize all the utilities of the software and IT system for our everyday routine. But the main challenge is not how to operate the machine.

Software 14

Software Early Adopters Technology Crisis 14

Harvard Business Review

MAY 28, 2014

Firms like Deloitte have predicted robust consumer demand for smart glasses, with global adoption reaching “tens of millions by 2016 and surpassing 100 million by 2020.” But early reports suggest that professions from medicine to manufacturing are interested while consumers remain wary. Many students voted for the first scenario.

Strategy 10

Strategy Early Adopters Innovation Proposal 10

Harvard Business Review

MAY 17, 2016

Each team is responsible for a small product function such as registering a new customer or taking a credit card payment. A team typically consists of three to seven people who have strong software engineering, product management, testing, and marketing skills. Operations in a Connected World. Insight Center.

Innovation 10

Innovation Company Software Engineering 10

Harvard Business Review

JUNE 19, 2015

Yet, more than 50 years after Peter Drucker devised the term knowledge worker, it is quite disappointing to peer inside the operations of any large organization and see how little of their time knowledge workers actually spend on higher-order thinking tasks. The Future of Operations. No underlying systems programming logic is touched.

Case Study 8

Case Study Software Process Operations 8

Harvard Business Review

AUGUST 11, 2017

In phase 3, successful portfolio transformations require financial discipline that is not an event, but a pattern; strategic clarity that is not a direction, but a commitment; operational excellence that is not a tool, but a mindset. LCPs also increasingly participate in fund-raising meetings with deal teams.

Due Diligence 8

Due Diligence Leadership Early Adopters Incubator 8

Harvard Business Review

NOVEMBER 20, 2018

Right now, the biggest companies in the world are scooping up these experts to populate their teams because they understand that the key to building a robust, successful AI practice is to find and retain the right talent. In the case of Berkeley, the administration had access to an in-house team of top-flight statisticians.

How To 8

How To Technology Learning-by-Doing Industry 8

Harvard Business Review

APRIL 15, 2016

The second step is to build a team that is responsible for handling customer inquiries in real time. As businesses start creating messaging operations, they’d be wise to understand what customers don’t want to see from companies on these platforms. They should be able to receive, manage, and respond to users.

Brand 8

Brand Real Estate Content Apparel 8

Harvard Business Review

MARCH 15, 2018

In contrast to health care, aviation has been an early adopter of decision-support technology — the “fly by wire” flight-control computers that prevent unsafe operation of the aircraft and reduce maintenance costs and pilot workloads.

Learning-by-Doing 8

Learning-by-Doing Health Care Technology Education 8

Harvard Business Review

JULY 18, 2014

A team creates a groundbreaking new innovation only to see it mired in internal debates. When it is eventually launched in the market, there is an initial flurry of sales to early adopters, but then sales cycles become sluggish. If so, they are operating with a different model of the current state.

Productivity 14

Productivity Products Software Innovation 14

Harvard Business Review

MAY 15, 2012

An industrial paint application product/service that reduces toxic solvent use by 70% and is saving customers, mostly auto repair shops, $2 billion from simpler paint operations and reduced waste. It's also a sizable business for 3M. But there are signs of a feistier attitude brewing.

Innovation 12

Innovation Early Adopters Energy Efficiency 12

Harvard Business Review

SEPTEMBER 22, 2011

In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Your CFO and finance team can take a leadership role here. Engage your customer-facing teams in working sessions to pull apart defect-ridden customer experiences. Is your data set sufficient to reduce statistical variation?

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Resist the temptation to put technology teams solely in charge of AI initiatives.

Survey 11

Survey Execution First-mover Advantage Technology 11

Harvard Business Review

SEPTEMBER 12, 2017

Do Jeff Bezos and his team want to exploit the vast cross-selling opportunities because of the presumed similarities between Amazon Prime members and Whole Foods customers? We must assume that low costs – both in purchasing and in operations – are not the biggest strengths of Whole Foods. billion purchase of Whole Foods.

Price 8

Price Retail Competitive Advantage Long-term 8

Harvard Business Review

JUNE 27, 2016

Observing early adopters, we’ve found that automated process change comes in three main flavors: self-adapting, self-repairing, or a combination of the two. Overall, more than half of respondents directly attributed significant, often exponential improvements in business processes to machine-learning-enhanced processes.

Process 9

Process Automotive Chief Technology Officer Supply Chain 9

Change Starts Here

SEPTEMBER 29, 2015

Build a team dedicated to change. Some of us are “innovators” or “early adopters” whilst others are “laggards” The vast majority of us sit in the middle of the population as “The early or late majority” Again this is a people led model of change. Refreeze (reinforcement).

ADKAR 60

ADKAR Management Early Adopters Rogers 60

Harvard Business Review

JULY 27, 2017

Third, corporate VCs and accelerators are costly and complex to operate, turning them into a slow and expensive innovation tool. In fact, BMW’s greatest co-innovation success, 12 years earlier, had been in a “venture client” relationship with an early stage startup: Mobileye, now a leader in collision-avoidance technology.

Venture Capitalist 8

Venture Capitalist Meyer Innovation Fixed Costs 8

Harvard Business Review

OCTOBER 1, 2018

Like digital platforms, social media, martech, fintech, and numerous other innovations, the spoils of blockchain may go to early adopters who commit to ruthless innovation. However, there are many reasons to invest the time now to understand the technology and begin exploring specific marketing applications for your industry.

Marketing 11

Marketing Advertising Technology Content 11

Harvard Business Review

MARCH 14, 2017

Both small startups and large-scale technology companies are eyeing the possibilities this presents, and some are teaming up. Early adopters could benefit considerably. IBM, for example, is partnering with startup Loyyal to develop blockchain infrastructure for loyalty and rewards programs.

Loyalty 12

Loyalty Customer Loyalty Travel Hotels 12

Harvard Business Review

JULY 14, 2016

Back then however, Hughes’s contribution helped mobilize a relatively small portion of volunteers, those already familiar with social media — mainly young people and early adopters. In this article, I review three critical aspects to watch: marketing, operations, and profiling. Take former candidate Bernie Sanders.

Bond 8

Bond Early Adopters Technology Politics 8