Active Listening: the Key to Leadership Success

Great Leadership By Dan

Today, the key step for being a true leader is active listening. Active listening is the act of repeating back, in your own words, what you believe was said. Effective listening skills, make it possible to select leadership and those responsible for success.

The Business of Kindness

Strategy Driven

With little ability to read during my bout with the flu over Christmas, I listened to NPR. When we treat our clients kindly we keep them longer, hear about problems (rather than lose them to competitors), are offered new ideas to monetize, and have brand ambassadors to offer free marketing to connections who may become clients. The How of Kindness: Using Listening Skills to Enhance Relationships. explains whatever we listen for determines what we hear.

The Skills of Kindness: a guide for sellers, coaches, leaders and facilitators

Strategy Driven

Here is how and why we restrict possibility: Biased listening: We each hear through subjective filters, created during, and restricting, our lives. It’s necessary to listen using a different part of our brain (not Active Listening) that we’ve never been taught to use intentionally. This is why relevant solutions in sales, marketing, coaching, implementations, doctor’s recommendations etc. Formulating them requires Listening for Systems.

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Marketers, Calculate Your Talk-Listen Ratio

Harvard Business Review

There is an old adage that we have two ears and one mouth and should behave in proportion — listening twice as much as we speak. Some communications experts argue that this is an understatement and that we should adopt the "LisTEN" rule; if we truly want to understand the person we are with, our talk-listen ratio should be 1:10. Being listened to makes people feel good — it signifies to them that they are interesting and what they have to say is valued.

Team Building & Leadership: Case Study; Increased Trust=Faster.

Create Learning

ABOUT Contact Us Get Connected Facebook LinkedIn RSS Feed Log in Join and Receive 9 Team-Building & Leadership Activities:That work and allow people to learn from the experience. Situation Marketing team consisted of 12 people.

Multiplying the Effective Intelligence of Your Organization

Great Leadership By Dan

Do you use that to rally them and challenge them to help everyone step up to more active learning, interactions, collaboration and teamwork?

7 Steps To Foster Emotional Intelligence In Your Team

Tanveer Naseer

Listen – leaders don’t just listen, they ask their employees what’s going on and leaders ask for employee feedback. John Rampton is an entrepreneur, investor, online marketing guru and startup enthusiast.

What To Do When Your Boss Makes a Decision You Really, Really.

Terry Starbucker

All you can think is, “ this guy just didn’t listen to me – doesn’t he know that I’m on top of this , and I built quite a consensus around the office “? Tweet This Post Tagged as: disagree with the boss , Leadership { 2 comments… read them below or add one } Geoff Barbaro November 11, 2010 at 5:28 pm Or you could show you listen by recapping your co-workers argument in a way that demonstrates your listening skills.

The Big Picture of Business – Mentoring Guides Your Success

Strategy Driven

The mentor requests pro-active changes of mentee, evaluates realism of goals and offers truths about path to success and shortcomings of mentee’s approaches. Duties, activities, tasks, behaviors, attitudes, fulfillment. Smart Leaders Don’t Have to Be Lonely at the Top.

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Leading with Character: Social Intelligence

Michael Lee Stallard

When people feel excluded it triggers “social pain,” i.e. feelings of exclusion that activate the part of the human brain that feels physical pain. Practice active listening. Listen carefully and be present in conversations.

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Shut-up & Listen | N2Growth Blog

N2Growth Blog

The best leaders are proactive, strategic listeners. They recognize that knowledge and wisdom are not gained by talking, but by listening. In today’s post I’ll quickly examine the merits of developing your listening skills. Talk less and listen more.

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How to Build a Team « Survive Your Promotion!

Survive Your Promotion

Even if each of the people who report directly to you is highly motivated and wants to do great work, you will still need to spend time actively developing a sense of unity and collaboration to foster a true team-oriented environment. Survive Your Promotion!

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You Can't Argue With Crazy | N2Growth Blog

N2Growth Blog

Turning the other cheek, compromise, forgiveness, compassion, empathy, finding common ground, being an active listener, service above self, and numerous other approaches will always allow one to be successful in building rapport if the underlying desire is strong enough.

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Everything You Need to Know About Great Leadership

Lead from Within

Every business, market and industry comes with its own set of problems and challenges. 14. Engage in active listening. They listen actively by restating information, and they offer subtle encouragement by nodding, smiling or leaning in to prompt the person talking to continue and elaborate on their ideas. Listen; seek new ideas and advice. Effective leadership can be thought of as a set of qualities and skills.

How We, As Leaders, Give Our Power Away | C-Level Strategies.

C-Level Strategies

They fidget, look at their blackberries, interrupt, fail to maintain eye contact, and don’t listen. Listen carefully. I listened intently and worked very hard to help them to grow. Also saw your marketing profs post.

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Questions and Team Building | N2Growth Blog

N2Growth Blog

Which markets, partners, clients, or other opportunities can add significant value to our business?

8 Traits of Ineffective Leaders | N2Growth Blog

N2Growth Blog

They are active listeners, fluid thinkers, and know when to press-on and when to back-off. Not Customer Focused : Leaders not attuned to the needs of the market will fail.

Blog 286

To Get More Out of Social Media, Think Like an Anthropologist

Harvard Business Review

There is something marketing managers seem to forget about the internet: it was made for people, not for companies and brands. As such, it offers managers a source of insight they never had — social listening. Measuring Marketing Insights.

Dealing with Conflict | N2Growth Blog

N2Growth Blog

Turning the other cheek, compromise, forgiveness, compassion, empathy, finding common ground, being an active listener, service above self, and numerous other approaches will always allow one to be successful in building rapport if the underlying desire is strong enough.

Blog 285

The Exchange: Four Tips for Having Conflict-Busting Conversations in the Workplace

Strategy Driven

And an employee in marketing is furious about being passed over for a promotion in favor of her coworker and is trying to discredit her. Actively engaging your employees in problem solving helps them take responsibility for the problem and for the solution. Listen.

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Definition of Leadership | N2Growth Blog

N2Growth Blog

Bird's Eye View: Multitasking And Conversation: It Doesn't Work

Bird's Eye View

I’ve been asked to share my views on the power of conversation—especially as it’s exemplified in word of mouth marketing techniques. I’ll give you recommendations for initiating meaningful conversation as well as for places and activities that are worth talking about.

Few Consumers Actually Heed Social Media

Harvard Business Review

Social media are not the powerful and persuasive marketing force many companies assumed they would be. But many companies continue to treat social media as a one-way communication vehicle and are largely focused on how they can use these sites to push their marketing agendas. To positively influence purchasing through social media, marketers should learn to use it to listen and interact. Customers Marketing Social media

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Make Your Brand Story Meaningful

Harvard Business Review

Brands that actively listen to social networks and respond with real-time content have exploded in popularity recently. These are two examples where real-time marketing empowered audiences to co-write a brand story in collaboration with the brand. Branding Marketing Social medi

How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

In 1933, General Motors President and CEO Alfred Sloan established the automobile industry’s first full-time consumer research department under the direction of Henry “Buck” Weaver, a pioneer in market-based decision making. Be active listeners.

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What Will You Talk About This Weekend?

Bird's Eye View

I’ve been asked to share my views on the power of conversation—especially as it’s exemplified in word of mouth marketing techniques. I’ll give you recommendations for initiating meaningful conversation as well as for places and activities that are worth talking about.

Is Your Emotional Intelligence Authentic, or Self-Serving?

Harvard Business Review

With the best of intentions, I’ve seen smart leaders charge into sensitive interactions armed with what they believed was a combination of deep empathy, attuned listening, and self-awareness but was, in fact, a way to serve their own emotional needs. A need to be right masquerading as active listening. A fundamental social skill of emotional intelligence is being an effective listener. Kittiyut Phornphibul/EyeEm/Getty Images.

Scheduling Meetings Effectively When You’re Self-Employed

Harvard Business Review

In the early days of my marketing strategy consulting business, when I had clients on retainer with whom I met every week, an in-person meeting took a full half-day: 90 minutes (with occasional spillover), plus 45 minutes of travel time on either end. Finally, meetings — which require active listening and participation, and a quick and thorough reading of others’ emotional cues — can be exhausting.

The Discipline of Listening

Harvard Business Review

As the up-and-coming vice president and CEO candidate for a Fortune 500 technology corporation sat before the CEO for his annual review, he was baffled to discover that the feedback from his peers, customers, direct reports, and particularly from board members placed unusual emphasis on one potentially devastating problem: his listening deficit. Despite today's fast-paced business environment, time-starved leaders can master the art of disciplined listening.

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In a Difficult Conversation, Listen More Than You Talk

Harvard Business Review

When Jared walked into a meeting to discuss a new marketing approach for a product, the conversation didn’t play out well. The more we can bring our wandering mind to the present, the easier and more natural it becomes to connect, listen, and be open and authentic. Listen More. This wisdom has been around for a long time: “We have two ears and one mouth, so we should listen more than we say.”

We Need a Better Way to Visualize People’s Skills

Harvard Business Review

And 48 percent of the new jobs, according to Georgetown’s Center on Education and the Workforce, will emphasize a mix of hard and soft intellectual skills, like active listening, leadership, communication, analytics, and administration competencies. As more and more knowledge work ends up online and in the cloud, creating GitHub-type profiles for a broader range of activities becomes increasingly feasible and automatable.

The Right Kind of Conflict Leads to Better Products

Harvard Business Review

Sample questions include: “Knowledge and information from our partner is freely shared with us” and “Our partner openly listens to our ideas and opinions.” Train key alliance personnel to listen and make space for disagreement and conflict. Lilly trains its alliance managers to use structured empathic listening, a manner of listening and responding to others that improves mutual understanding and trust.

The Benefits of Taking a Slower Approach to Innovation

Harvard Business Review

It’s understanding, for example, how automation and self-driving cars will slowly but radically transform job markets and proactively building new strategies to address those changes. The major benefit of slow innovation is prescience; if you’re patient and committed, slow-innovation projects could alert you to an idea, trend, or gap in the market that would have otherwise appeared to “happen overnight.” Paul Garbett for HBR.

Putting Customers at the Heart of Your Brand to Create Passionate Fans: What Microsoft Learned About Customer Engagement in the Sports Industry - SPONSOR CONTENT FROM Microsoft

Harvard Business Review

In the age before the digital revolution, marketers used to tell customers about a product and then work through a traditional step-by-step purchase funnel. Since the pace of marketing is now determined by everyone with access to the internet or a mobile device who can gleefully tweet, post, or blog their feelings and experience, customers can instantaneously become an extension of your company’s story—for good or bad.