Marshall Goldsmith

DECEMBER 16, 2013

Young leaders engage in an “action learning” project in which they work on real-life problems facing the firm. In addition to reducing bureaucracy, high-performing, high-tech companies provide freedom in dress codes, scheduled hours, and lifestyle choices. Relax the culture. . Provide intrapreneurial opportunities.

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Harvard Business Review

JANUARY 4, 2017

Department of State is a seriously big bureaucracy. My experience as a digital leader in the Obama administration confirmed my optimism that change can come to large bureaucracies. There are critical government services that should not fail, such as processing taxes, military operations, or counting votes.

Bureaucracy 11

Bureaucracy Politics Technology Morale 11

Harvard Business Review

FEBRUARY 15, 2012

We are delighted to announce the winners of the Beyond Bureaucracy Challenge , the second leg of the HBR/McKinsey M-Prize for Management Innovation. We asked some big questions in our quest to bust bureaucracy: What does it mean to build an organization in which everyone is aligned and inspired by a deeply-felt sense of purpose?

Bureaucracy 12

Bureaucracy Company Agility CIO 12

Persuasive Powerhouse

JULY 26, 2010

Moderate bureaucracy: If innovation becomes difficult because of bureaucratic barriers, employees will stop trying. This will increase buy-in for the projects you decide to move ahead with. Mary Jo Asmus A former executive in a Fortune 100 company, I own and operate a leadership solutions firm called Aspire Collaborative Services.

Creativity 183

Creativity Influence Innovation Brainstorming 183

Strategy Driven

DECEMBER 5, 2013

To most people, bureaucracy is a bad word, synonymous with ‘red tape’ and wasted time. Yet, despite the negative connotations, most companies still operate bureaucratically – insisting employees work inside of increasingly complex structures with processes and procedures designed to standardize or control everything.

Productivity 50

Productivity Products Six Sigma Competitive Advantage 50

Harvard Business Review

JUNE 15, 2016

Atis began to work on the issue as a side project. More specifically, they employ a diverse combination of capabilities to solve problems that aren’t being addressed by organizations as part of their everyday operations. It lit a fire under her.

Bureaucracy 8

Bureaucracy Innovation Brand Competitive Advantage 8

Harvard Business Review

APRIL 24, 2017

Streiff’s drive to speed up decision-making, overcome bureaucracy, and deliver rapid execution, exposed historic and deep divisions between executives at the consortium. At the other end of this dimension is the broader context, where politics operates at the organizational level. These can evolve into group-level behaviors.

Politics 14

Politics Bureaucracy Long-term Short-term 14

Harvard Business Review

DECEMBER 2, 2015

Most have begun this journey with pilot projects to obtain valid measures of outcomes and cost for one or two medical conditions. It makes much more economic and operational sense to create and leverage a central cadre of professionals than to ask each clinical unit, on its own, to acquire such expertise.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

NOVEMBER 16, 2018

Build the cost of avoiding bribery into your business projections. You would factor $30,000 to $60,000 in certain places just to address the bureaucracy that they put in place.” You can highlight the lasting legacy you want to help the official create and promise to publicly highlight his or her involvement.

Management 11

Management Ethics Cost Bureaucracy 11

Harvard Business Review

NOVEMBER 15, 2018

. “One day, while having breakfast with the then-CEO of WISH, he asked me how we could address autism for the 2016 WISH summit,” said Dr. Azeem, who then organized a panel of specialists in this area to explore the possibilities of this project.

Organization 10

Organization Content Education Tourism 10

Harvard Business Review

FEBRUARY 5, 2018

Five things differentiate the former from the latter: Bureaucracy and politics. Entrepreneurs trying to make a business idea work will do anything within their power to buy extra time: run up bills on personal credit cards, take out home equity loans, or find consulting projects to cover a few more months of experimentation.

Entrepreneur 10

Entrepreneur Venture Capitalist Innovation Long-term 10

Harvard Business Review

AUGUST 4, 2011

Individuals within a company are held up as heroes who championed key ideas, fought bureaucracies, and instituted significant changes. Similarly, other people and projects are put forward as examples of key failures. Steve Jobs had to add quite a bit of insight about users when adapting the desktop operating system for a mass audience.

Innovation 14

Innovation Objective Bureaucracy Learning-by-Doing 14

Harvard Business Review

APRIL 27, 2011

This project just started its operations and we are learning each day to maximize all the utilities of the software and IT system for our everyday routine. But the main challenge is not how to operate the machine. It´s the barrier of subverting the culture of thinking "within the box", very common in public bureaucracy.

Software 14

Software Early Adopters Technology Crisis 14

Harvard Business Review

APRIL 25, 2011

Nokia's inability to field a credible response to the launch of the iPhone in 2007 and Google's Android operating system in 2008 has precipitated a freefall in its share price. As the failures piled up, so did the stories of mounting bureaucracy, back-stabbing, and top management "living in a different world".

Supply Chain 15

Supply Chain Long-term Brand Early Adopters 15

Harvard Business Review

JUNE 12, 2012

For years, the Royal Canadian Mounted Police (RCMP) detachment in Richmond, Canada ran like any other law enforcement bureaucracy and experienced similar results: recidivism or reoffending rates ran at around 60%, and they were experiencing spiraling rates of youth crime. We actually already know the answer: Positive Tickets.

Zimbardo 20

Zimbardo Herzberg Bureaucracy Deming 20

Harvard Business Review

FEBRUARY 21, 2011

One key approach is "20% Time" (also called "Innovation Time Off") that encourages Google engineers to spend 20% of their work time (one day per week in theory, usually weekends or evenings in practice) on projects that interest them. Front line workers need broad empowerment to address problems with a minimum of bureaucracy.

Process 15

Process Bureaucracy Innovation Short-term 15

Harvard Business Review

FEBRUARY 11, 2016

In this excerpt from their book, Agile Talent , Younger and Smallwood explain how to align your organization with the needs and expectations of a workforce that is increasingly external, project-based, and flexible. They feel unappreciated by management and powerless in dealing with the administrative bureaucracy of partner organizations.

Agility 8

Agility Organization Resources Fixed Costs 8

Harvard Business Review

MARCH 22, 2016

For all its enemies, bureaucracy is amazingly resilient. That makes bureaucracy the organizational equivalent of kudzu, the invasive, herbicide-resistant vine that has overrun thousands of acres of woodland in the American south. Why is bureaucracy so difficult to eradicate? Beating bureaucracy isn’t just one more re-org.

Bureaucracy 8

Bureaucracy Proposal Middle Management Incentives 8

Harvard Business Review

JANUARY 21, 2015

” The company had layers of bureaucracy and management, siloed functions, and a culture of friction and defensiveness. We can look at the way our own companies operate and make inferences about how our products are perceived. This dynamic operates differently in different kinds of organizations.

Productivity 8

Productivity Products Organization Attrition 8

Harvard Business Review

MAY 12, 2015

When he discovered that he could pass, but he wouldn’t be beautiful , he realized he had to do this project. Gerstner called his listening tour Operation Bear Hug. But it led to an even larger shift in IBM’s culture, transforming the company from an inwardly focused bureaucracy to a market-driven innovator.

Film 8

Film Bureaucracy Influence Brainstorming 8

Harvard Business Review

JUNE 17, 2015

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. But as Intuit grew, informality and entrepreneurship began to morph into procedure and bureaucracy. Insight Center. Sponsored by GE Corporate.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

FEBRUARY 18, 2013

Its historical justification long faded, the EU project is facing an existential crisis. This bold approach, which would reimagine Europe as a governance union, could reignite support for the European project and give it the convincing narrative it currently lacks. Yet the current crisis is an opportunity in disguise.

Long-term 8

Long-term Crisis Politics Resistance 8

Harvard Business Review

OCTOBER 21, 2015

The system encourages certain behaviors, such as top-down bureaucracies and seeking whom to blame for problems or unmet goals instead of how to fix or achieve them. The chief operating officer (COO) meets with direct reports during the week on the floor. If managers achieve the objectives, they are rewarded. Insight Center.

System 8

System Health Care Management COO 8

Harvard Business Review

JANUARY 14, 2016

Cluster hammers had never been used to such depths — and never in Chile at all — but in a striking display of openness, the managers of the rescue operation tried the suggestion, which proved to be a key decision in bringing all 33 miners to safety. Removing responsibility for key technical decisions from the project team.

Engineering 8

Engineering Project Benchmarking Hammer 8

Strategy Driven

NOVEMBER 2, 2012

Growth, defined as increasing revenues each year (rather than improving the quality of company operations). Running a bureaucracy. Speed, accuracy and efficiency of project fulfillment. Continuous quality improvement within your own operation. Maintaining the status quo. Keeping things churning. Productivity gained.

Strategic Planning 66

Strategic Planning Budgeting Planning Competitive Advantage 66

Harvard Business Review

NOVEMBER 5, 2018

Administrative and operational inefficiencies account for nearly one third of the U.S. Labor is the industry’s single largest operating expense, with six out of every 10 people who work in health care never interacting with patients. health care system’s $3 trillion in annual costs.

Health Care 10

Health Care Insurance Efficiency Document 10

Harvard Business Review

DECEMBER 8, 2016

Although Contect had launched as a specialist in small but steady installation jobs with high margins and low risk, it was now a full-service construction company that did design, construction, lighting, ventilation, water, waste processing, and IT infrastructure for much bigger, more complex projects. Our projects aren’t isolated.

Case Study 8

Case Study Decentralization CFO Construction 8

Harvard Business Review

MAY 1, 2017

Some focus their best people on finding ways to squeeze out more profitability from existing operations, rather than creating new businesses. They create flux time for employees to devote to new projects. (3M, 3M, for example, has long allowed engineers to devote 15% of their time to skunkworks projects, without supervisor approval.)

ROE 14

ROE Long-term GDP Six Sigma 14

Harvard Business Review

SEPTEMBER 4, 2015

Many complex projects on HourlyNerd, for example, are posted, negotiated, and closed within 24 to 48 hours. Recent examples include projects at firms such as General Electric, Staples, and dozens of other Fortune 1000 enterprises that span functional areas from marketing to strategy to human resources to operations.

Human Resources 8

Human Resources Bureaucracy Cost Wilde 8

Harvard Business Review

APRIL 1, 2013

Frustrated employees were complaining about the lack of amenities — such as child care facilities — on campus and the stifling bureaucracy which, for instance, made expense reimbursment a time-consuming process. Another team of employees designed and deployed a daycare for working mothers.

Innovation 9

Innovation Attrition Software Globalization 9

Harvard Business Review

JUNE 16, 2011

The planning team at Wikimedia, the foundation that supports Wikipedia and other "wiki" projects, flipped the convention from the start. Cutting through rules, defanging the powers-that-be, wading through the sludge of bureaucracy, and detoxing the pervasive culture of fear and mistrust in our organizations takes real intestinal fortitude.

Management 13

Management Short-term How To Strategic Planning 13

Harvard Business Review

AUGUST 12, 2016

His wife, Sally, sometimes joked that the family should take advantage of still-high land prices, sell the whole operation, and move to a big compound in Seattle, where they’d never complain about lack of rain again. ” Pete explained the lease structure and the projected returns. We might even want to expand the operation.”

Case Study 8

Case Study Parcell Price Cost 8

Harvard Business Review

MARCH 18, 2013

In August 1987, for example, under severe United States pressure, the Israel government abruptly and controversially cancelled the Lavi fighter development project that was to be Israel's answer to the F-16 and the societal equivalent of NASA's moon program. In India in the late 1970s there was a similar story.

Company 8

Company Bureaucracy Restructuring Bottom-up 8

The Horizons Tracker

FEBRUARY 2, 2020

These facilities help to fulfil the ultimate ambition of the project to create good jobs for the citizens of Qatar by equipping them with the skills they need to thrive in the future of work. The international universities are complemented by Qatar’s own Hamad Bin Khalifa University which offers a range of research and graduate programs.

Resources 78

Resources Innovation GDP Education 78

Harvard Business Review

NOVEMBER 6, 2013

The creative binding together of radio stations, private security operations (usually available only to the very wealthy), and neighborly values achieves what only massive infrastructure build-out in terms of police stations, communication lines, response vehicles, and training facilities could enable in another context.

CRM 8

CRM Marketing Supply Chain NGO 8