Lead Change Blog

MARCH 28, 2017

Even though one was in upper management and one was a vice-president, both revealed they, too, were sometimes flooded with skepticism. We are in mid-presentation when the CIO walks into the room, takes a seat right-up-front, and suddenly that train of thought derails. If you’ve ever been there, you have to know this. You are not alone.

CIO 150

CIO Transportation Information Technology Learning-by-Doing 150

Harvard Business Review

JUNE 7, 2013

The findings are sobering: almost half of CEOs view their CIOs as out of step with the business and about the same percentage think IT should be a commodity service, purchased as needed. Talent management is critically important. So the good news is it represents more opportunity for others — people who want to be CIOs someday.

CIO 8

CIO Hamel Webinar Talent Management 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. These are core tenets that all CIOs need to hold close. It requires that IT staff — and our customers — are continuously learning.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

JULY 19, 2013

IT is not something that can be managed from a box on the organizational chart. Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! So what can a CIO be held responsible for? What is clear is that they are not the sole responsibility of the CIO. Technology?

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Modern Servant Leader

NOVEMBER 18, 2010

Why Technology Managers Make Great Leaders. How to Handle a Seagull Manager. Do You Have a “Seagull Manager”? Task Prioritization and Time Management – John Maxwell Style. Our Poor Quality Love Affair. Management. Project Management. Time Management. Leading Global Teams.

Servant Leader 150

Servant Leader Leadership Microfinance Discount 150

Deming Institute

DECEMBER 22, 2016

Skip Steward, Chief Improvement Office (CIO) for Baptist Memorial Health Care Corporation in Memphis, Tennessee is the latest guest on the Deming Podcast ( download the podcast ). as active participants in practicing the principles of Baptist Management System in their daily work. Deming quite often. Skip Steward.

Health Care 28

Health Care Deming Tools System 28

N2Growth Blog

DECEMBER 7, 2010

Post frequency is an often debated topic, but how often you post isn’t as important as meeting whatever commitment you make, and doing so with quality content. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.]

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Blog Content Media Brand 345

Strategy Driven

NOVEMBER 15, 2018

But companies pursuing innovation as their core business strategy realize 50 to 100 percent higher profit margins than those who pursue low cost, high quality and fast delivery strategies, or simply doing whatever the customer says. magazine, The Wall Street Journal, Dateline NBC, CNBC, CIO Magazine and the CBC.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Front-line sales professionals and managers rarely find the majority of these capabilities useful in winning more business for the company. Managers provide coaching to improve, not reporting to inspect.

CRM 9

CRM Project Succession CIO 9

Harvard Business Review

AUGUST 12, 2013

In a workplace that is increasingly collaborative and knowledge-intensive, many CIOs plan to create value by delivering these capabilities effectively. In response, CIOs must rethink how IT provides employee support and training. IT management' Reinventing Corporate IT An HBR Insight Center. It''s C-Suite Problem.

Tools 8

Tools CIO Analysis Survey 8

Harvard Business Review

NOVEMBER 27, 2018

In our surveys, more than 66% of CEOs said they expect their companies to change their business model in the next three years, with 62% reporting they have management initiatives or transformation programs underway to make their business more digital. Without that clarity, returns from digital initiatives suffer.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

AUGUST 1, 2013

It embodies the long tail realities of major business and technology decisions, resulting in an IT department struggling to manage multiple costly and incompatible infrastructures. CIOs need to provide infrastructure at a lower cost and with more agile capability. Today''s CIO Needs to Be the Chief Innovation Officer.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

SEPTEMBER 14, 2016

For a number of years, IBM organized the Center for CIO Leadership as a “global community to advance the profession.” ” At the time of its founding in 2007 most leadership programs were focused on helping CIOs be better IT managers. In contrast, IBM’s program helped CIOs be better business leaders.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

APRIL 8, 2014

But managers still seem to be having the same kinds of business arguments and debates — except with much better data and analytics. As one CIO recently told me, “We’re doing analytics in real-time that I couldn’t even have imagined five years ago but it’s not having anywhere near the impact I’d have thought.”

CIO 8

CIO Information Technology Consensus Compliance 8

Harvard Business Review

OCTOBER 3, 2012

What quality issues exist? That conviction leads to an exhaustive and time-consuming process by which the CMO's team might work with the CIO's team to specify and scope the precise insights to be pursued and the associated analytics to get them. Which elements of the data hold value? Next, the organization launches a major IT project.

CIO 15

CIO Hedge Fashion Follow-up 15

Harvard Business Review

MAY 4, 2018

“It’s easier to understand the consequences of a change if you’re making lots of little steps,” observes Bryan Stevenson, CIO of on-demand software company Catalant. Because software code is released in smaller batches, it is easier to identify the source of any problems. Maximize engineering productivity.

Agility 8

Agility Development Organization Software 8

Harvard Business Review

OCTOBER 3, 2012

What quality issues exist? That conviction leads to an exhaustive and time-consuming process by which the CMO's team might work with the CIO's team to specify and scope the precise insights to be pursued and the associated analytics to get them. Which elements of the data hold value? Next, the organization launches a major IT project.

CIO 8

CIO Hedge Fashion Follow-up 8

Harvard Business Review

FEBRUARY 10, 2016

Yet our research tells us this strategy backfires: the greater the personalization of content for each member of a purchase group that must reach consensus, the lower the likelihood of a “quality sale” (one in which the customers did not take a smaller deal at a lower price).

B2B 8

B2B Content Marketing Consensus 8

Harvard Business Review

SEPTEMBER 23, 2015

Executive directors are usually selected for their leadership qualities; they often have experience with generalized management or leadership experience rather than narrow expertise or technical acumen. It’s often focused on the competitive environment — used to reassure management that it is not falling behind rivals.

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

JULY 4, 2012

As a corporate leader, you have already contributed value by building successful businesses, bringing innovative and high-quality products and services to market, and creating jobs. What I heard surprised me, and may surprise you too: Fred Steingraber (Mayor of Kenilworth, IL and former CEO of management consultancy A.T.

Leadership 11

Leadership CIO Politics Career 11

Harvard Business Review

JULY 25, 2012

For example, let's assume the CIO who is making the $350,000 purchase of storage technology is your coach and he is a guide. Obviously, the more coaches you have inside an account, the better the quality and quantity of information you will receive. To Build a Great Sales Team, You Need a Great Manager. You're guaranteed to win!

CIO 12

CIO Politics Committee Information 12

Harvard Business Review

DECEMBER 30, 2011

That was the question Todd Pierce asked himself in 2006 after years of experimenting with the full menu of trainings, meetings, and competency models in his capacity as CIO of biotechnology giant Genentech. These are skills and qualities you have to cultivate and practice.".

Development 15

Development Biotechnology CIO Short-term 15

Harvard Business Review

SEPTEMBER 24, 2014

This includes most of the myriad Lean and Six Sigma continuous improvement projects that drive improved efficiency and effectiveness within an existing management and organizational structure. When we asked the managers what a better proportion might be, their answers were: 75% on day-to-day operations. Sustaining Innovation.

Budgeting 9

Budgeting Innovation Disruptive Innovation Six Sigma 9

Harvard Business Review

APRIL 16, 2013

Either there''s a bottom-up communications problem where the messages aren''t connecting with their targets, or there''s a top-down problem where management isn''t clear on what its message is. For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers.

Bottom-up 8

Bottom-up Press Release Sample Decentralization 8

Harvard Business Review

FEBRUARY 12, 2015

As a product designer, I cut my teeth on enterprise software at Trilogy in Austin; we developed configuration tools for Ford and Nissan, pricing solutions for the insurance vertical, and supply-chain and selling management software for a host of different companies. This category of software is typically characterized as “feature-rich.”

Software 8

Software Supply Chain B2C Education 8

Harvard Business Review

MARCH 9, 2018

Ford invested heavily in digital initiatives only to see its stock price lag due to cost and quality issues elsewhere in the company. Therefore, no managers should view digital — or any other major technological innovation — as their sure salvation.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

AUGUST 7, 2017

With data analytics provided by Microsoft Azure and an informational infrastructure developed collaboratively by Industrial Scientific and Cisco, operators now have a dashboard to remotely monitor the people, equipment, and air quality in the mine in real time. They Update Their Talent Management Strategies.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

NOVEMBER 26, 2013

I recently caught up with Keith Jennings, the current CIO, to see if some of the longer-term initiatives had achieved the intended results. Don’t underestimate the value of giving people the chance to develop initiatives that improve the quality of their work lives and to address problems that have been vexing them for years.

Tips 8

Tips Health Care Budgeting CIO 8

Harvard Business Review

MARCH 13, 2013

Brian Trelstad, Acumen's former CIO, is blunt about why not: it's complicated, expensive, and often impractical for early-stage enterprises. Robin Hood, on the other hand, is a grant-making foundation created by hedge fund managers with a penchant for hard numbers. But why stop at these output measures?

Long-term 8

Long-term Due Diligence Metrics Cost-Benefit Analysis 8

Harvard Business Review

MAY 13, 2015

The traditional model dictates that brands define their marketing objectives, use agencies to select media and develop creative to run in those venues, and then leverage their own relationships and those of the agencies to work with media companies to manage the campaigns. But the functions overlap more and more.

Brand 8

Brand Disintermediation Media Metrics 8