Harvard Business Review

JUNE 7, 2013

The findings are sobering: almost half of CEOs view their CIOs as out of step with the business and about the same percentage think IT should be a commodity service, purchased as needed. So the good news is it represents more opportunity for others — people who want to be CIOs someday. You absolutely are still responsible.

CIO 8

CIO Hamel Webinar Talent Management 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

JULY 19, 2013

Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! So what can a CIO be held responsible for? This raises the fundamental question as to whether a CIO can really be held accountable for something that will only emerge when their colleagues step up to the plate. Technology?

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. These are core tenets that all CIOs need to hold close. The lesson here for new CIOs, in Higher Ed or elsewhere, is to know your audience and know them well.

CIO 8

CIO Positioning PPM Information Technology 8

Modern Servant Leader

NOVEMBER 18, 2010

Our Poor Quality Love Affair. Technology’s Impact on Employee Morale & Effectiveness. Servant Leadership Observer – October 2010. Leading Global Teams. Computer Security for Leaders. Customer Service Gratitude. Focus in Meetings and Put Down That Blackberry. Secretive Learning. Leadership Quotes for Servant Leaders.

Servant Leader 150

Servant Leader Leadership Microfinance Discount 150

Deming Institute

DECEMBER 22, 2016

Skip Steward, Chief Improvement Office (CIO) for Baptist Memorial Health Care Corporation in Memphis, Tennessee is the latest guest on the Deming Podcast ( download the podcast ). Deming quite often. Skip Steward. as active participants in practicing the principles of Baptist Management System in their daily work.

Health Care 28

Health Care Deming Tools System 28

N2Growth Blog

DECEMBER 7, 2010

Post frequency is an often debated topic, but how often you post isn’t as important as meeting whatever commitment you make, and doing so with quality content. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.]

Blog 345

Blog Content Media Brand 345

Harvard Business Review

SEPTEMBER 14, 2016

For a number of years, IBM organized the Center for CIO Leadership as a “global community to advance the profession.” ” At the time of its founding in 2007 most leadership programs were focused on helping CIOs be better IT managers. In contrast, IBM’s program helped CIOs be better business leaders.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

NOVEMBER 27, 2018

Especially without strategic clarity, employees are unsure if they should focus on speed or quality, efficiency or innovation, for example. All CIOs need to educate their boards and the C-suite on how to think about and take more responsibility for cybersecurity risk.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

OCTOBER 3, 2012

What quality issues exist? That conviction leads to an exhaustive and time-consuming process by which the CMO's team might work with the CIO's team to specify and scope the precise insights to be pursued and the associated analytics to get them. Which elements of the data hold value? Next, the organization launches a major IT project.

CIO 15

CIO Hedge Fashion Follow-up 15

Harvard Business Review

APRIL 8, 2014

As one CIO recently told me, “We’re doing analytics in real-time that I couldn’t even have imagined five years ago but it’s not having anywhere near the impact I’d have thought.” The quality of big data and analytics, ironically, mattered less than the purpose to which they were put.

CIO 8

CIO Information Technology Consensus Compliance 8

Harvard Business Review

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. Today, CIOs and CEOs of large companies are faced with an overwhelming demand for digital transformation and a bewildering, often conflicting landscape of advice.

Agility 8

Agility Content CIO Banking 8

Harvard Business Review

JUNE 20, 2012

If you look at one pair of shoes, it's hard to evaluate the quality of those shoes," says Kennedy professor Iris Bohnet. 10 Leading Tech Culprits of Time-Wasting (CIO Insight). When we evaluate candidates as a group, however, we focus what we actually see. "If IT'S NOT MY FAULT: THE TPS REPORTS GOT CAUGHT IN THE SPAM FILTER.

CIO 11

CIO Energy Report Software 11

Harvard Business Review

MAY 4, 2018

“It’s easier to understand the consequences of a change if you’re making lots of little steps,” observes Bryan Stevenson, CIO of on-demand software company Catalant. Because software code is released in smaller batches, it is easier to identify the source of any problems. Maximize engineering productivity.

Agility 8

Agility Development Organization Software 8

Harvard Business Review

OCTOBER 3, 2012

What quality issues exist? That conviction leads to an exhaustive and time-consuming process by which the CMO's team might work with the CIO's team to specify and scope the precise insights to be pursued and the associated analytics to get them. Which elements of the data hold value? Next, the organization launches a major IT project.

CIO 8

CIO Hedge Fashion Follow-up 8

Harvard Business Review

FEBRUARY 10, 2016

Yet our research tells us this strategy backfires: the greater the personalization of content for each member of a purchase group that must reach consensus, the lower the likelihood of a “quality sale” (one in which the customers did not take a smaller deal at a lower price).

B2B 8

B2B Content Marketing Consensus 8

Harvard Business Review

JULY 4, 2012

As a corporate leader, you have already contributed value by building successful businesses, bringing innovative and high-quality products and services to market, and creating jobs. My favorite thing is knowing what people of talent have done in terms of improvement in the quality of public service here--it is enormously satisfying to me.

Leadership 11

Leadership CIO Politics Career 11

Harvard Business Review

DECEMBER 30, 2011

That was the question Todd Pierce asked himself in 2006 after years of experimenting with the full menu of trainings, meetings, and competency models in his capacity as CIO of biotechnology giant Genentech. These are skills and qualities you have to cultivate and practice.".

Development 16

Development Biotechnology CIO Short-term 16

Harvard Business Review

SEPTEMBER 23, 2015

Executive directors are usually selected for their leadership qualities; they often have experience with generalized management or leadership experience rather than narrow expertise or technical acumen. Why should knowledge of IT be an exception?

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

SEPTEMBER 24, 2014

At Sloan Valve , CIO Tom Coleman told us that they only launch a few major programs each year because that allows them to staff and integrate these initiatives with much higher quality. Get better at ending “zombie” projects, those efforts that have failed but no one wants to declare dead. Prioritize resources carefully.

Budgeting 10

Budgeting Innovation Disruptive Innovation Six Sigma 10

Harvard Business Review

FEBRUARY 12, 2015

I’m in the middle of this enterprise-to-consumer shift at Blackboard , where we’ve had extraordinary success in the education-technology space by selling features to administrators or CIOs. But, analogous to the consumerization of IT, there is also consumerization of education going on.

Software 8

Software Supply Chain B2C Education 8

Modern Servant Leader

APRIL 10, 2012

Letters From Logan : Qualities of a Servant Leader. High School senior Logan writes about agape love and other qualities of servant leadership. Life as a Healthcare CIO : Servant Leadership. Information Week : Healthcare CIOs Should Become Servant Leaders. ” U.S.

Servant Leader 183

Servant Leader Leadership CIO Conference 183

Harvard Business Review

MARCH 13, 2013

Brian Trelstad, Acumen's former CIO, is blunt about why not: it's complicated, expensive, and often impractical for early-stage enterprises. Then, they search for studies that link those measures to expected lifetime earnings or quality of life. But why stop at these output measures?

Long-term 8

Long-term Due Diligence Metrics Cost-Benefit Analysis 8

Harvard Business Review

APRIL 16, 2013

For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers. This is not about providing a laundry list of capabilities and products, or making broad statements about quality, innovation or customer focus. Determine what these clients value most (speed, cost, etc.)

Bottom-up 8

Bottom-up Press Release Sample Decentralization 8

Harvard Business Review

MARCH 9, 2018

Ford invested heavily in digital initiatives only to see its stock price lag due to cost and quality issues elsewhere in the company. A charismatic CIO or Chief Digital Officer may make it even harder to be level-headed in those heady times.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

NOVEMBER 26, 2013

I recently caught up with Keith Jennings, the current CIO, to see if some of the longer-term initiatives had achieved the intended results. Don’t underestimate the value of giving people the chance to develop initiatives that improve the quality of their work lives and to address problems that have been vexing them for years.

Tips 9

Tips Health Care Budgeting CIO 9

Strategy Driven

NOVEMBER 15, 2018

But companies pursuing innovation as their core business strategy realize 50 to 100 percent higher profit margins than those who pursue low cost, high quality and fast delivery strategies, or simply doing whatever the customer says. magazine, The Wall Street Journal, Dateline NBC, CNBC, CIO Magazine and the CBC.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

JUNE 16, 2016

The CIO of HP Inc., Naresh Shanker, told us: “There has to be customer value – cost savings, very high-quality ink, a great customer experience – all of that.” So HP dangled cost savings of up to 50% and reduced headaches for customers (i.e., running out of ink), and it enticed many customers.

Productivity 8

Productivity Products Wireless Technology 8

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. The CIO was unhappy about data integrity issues that arose from the integration of more than 20 discreet databases. PM Images/Getty Images. That was actually an average of a dozen analyst reports. The result?

CRM 10

CRM Project Succession CIO 10

Harvard Business Review

AUGUST 12, 2013

In a workplace that is increasingly collaborative and knowledge-intensive, many CIOs plan to create value by delivering these capabilities effectively. In response, CIOs must rethink how IT provides employee support and training. No wonder collaboration and analysis tools make up the single largest category of IT project spend.

Tools 8

Tools CIO Analysis Survey 8

Harvard Business Review

AUGUST 1, 2013

CIOs need to provide infrastructure at a lower cost and with more agile capability. Reinventing corporate IT requires more than changing the role of CIOs and IT in a digital age. Reinvention at scale must extend down into the fundamental drivers of IT cost, quality of service, and future flexibility.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

JULY 25, 2012

For example, let's assume the CIO who is making the $350,000 purchase of storage technology is your coach and he is a guide. Obviously, the more coaches you have inside an account, the better the quality and quantity of information you will receive. When this person becomes your coach, you will enjoy a unique advantage.

CIO 12

CIO Politics Committee Information 12

Harvard Business Review

MAY 13, 2015

It’s critical to make sure that the CIO, CTO, CMO, CDO, and other functional leaders do not work at cross-purposes as the company focuses on deeper, more direct relationships with its customers. It is likely that these new frontiers will surface new concerns about consumer privacy, brand integrity, and the importance of quality content.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

AUGUST 7, 2017

With data analytics provided by Microsoft Azure and an informational infrastructure developed collaboratively by Industrial Scientific and Cisco, operators now have a dashboard to remotely monitor the people, equipment, and air quality in the mine in real time.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

JUNE 4, 2015

According to the AFL-CIO , the actual number is closer to 331 to 1 in the United States (most other developed countries have lower ratios than the U.S., For one, knowledge of the ratio along side of certain types of products could indicate a lower quality. but are still higher than the ideal).

Norton 8

Norton Retail CEO Discount 8