Deming Institute

AUGUST 7, 2017

Jet-Hot ‘s story provides an example of applying Deming’s work to transform a real enterprise. They used Deming’s ideas to turn around a company being crushed in the marketplace to one delighting their customers. Jet-Hot integrates Deming’s system view with their own management or operating system.

System 31

System Deming Gordon Organization 31

Deming Institute

JANUARY 14, 2020

Edwards Deming said that “Quality is determined by the top management. Before he became mayor, Mike was CEO of Detroit Medical Center, tasked with identifying how to solve a multi-million dollar loss the year before. How could he disagree? Guest post by Dennis Sergent, President, Sergent Results Group.

Transportation 74

Transportation Deming Fashion CEO 74

Deming Institute

APRIL 17, 2017

Edwards Deming’s 14th point is: Put everybody in the company to work to accomplish the transformation. You can also find quotes by Dr. Deming, such as: “As I use the term here, the job of a leader is to accomplish transformation of his organization.” The transformation is everybody’s job.

Deming 37

Deming System Constraint Participative 37

QAspire

OCTOBER 22, 2017

Innovation can take many forms from operational innovation to business models and creating platforms. The post provides a rich context to the topic of how to innovate. Dr. Deming on Joy of Work, Innovation and Leadership. Also, innovation doesn’t always mean a flashy new idea.

Innovation 97

Innovation Deming Agility Resistance 97

Deming Institute

AUGUST 30, 2018

Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” Deming said that competition squeezes out intrinsic motivation while collaboration nurtures intrinsic motivation, curiosity and joy in learning. Parents were patrons. Motivation and age integration.

Quality 51

Quality P&L Deming Education 51

Deming Institute

MARCH 3, 2016

Point 7 in Dr. Deming’s 14 obligations of management : Institute leadership (see point 12 and Chapter 8 in Out of the Crisis ). But Dr. Deming provided context. See more of my thoughts related to that quote in our previous post: Dr. Deming on Leadership. Edwards Deming had a very specific meaning.

Deming 28

Deming Leadership System Library 28

Art Petty

AUGUST 23, 2021

Related Stories Leadership Caffeine™—The Five Building Blocks of the Healthy Working Environment Free Mini-Course on How to Set Your New Managers Up for Success Leadership Caffeine™—Rethinking Your Team’s Business Reviews and Operating Approach.

Commitment 97

Commitment Management Leadership Review 97

Curious Cat

SEPTEMBER 30, 2015

Edwards Deming Institute blog, Hallmark Building Supplies: Applying Deming as a Business Strategy : [Hallmark Building Supplies] uses the purpose statement to make decisions on a regular basis. The video above gives a good illustration about how companies operate when aim/purpose/mission etc. From a post I wrote on The W.

Mission Statement 40

Mission Statement Deming Video System 40

Deming Institute

JUNE 9, 2015

Deming’s 14 points for management have been put into various specific contexts by people over the years. Dr. Deming included their work in Out of Crisis, pages 201-202: 6. Provide operational definitions of all jobs. Teach supervisors how to use the results of surveys of patients. Restructure training.

Deming 28

Deming Health Care Restructuring Crisis 28

Deming Institute

JUNE 30, 2020

Rather than seizing this as an opportunity to develop a new theory on which I might improve student engagement and learning, I focused not on what was on the minds of my students but on improving my pedagogy; reinforcing, perhaps, how to continue to do the wrong things – things that had no relevance for my students – better. References.

Covey 69

Covey Deming Six Sigma Efficiency 69

Deming Institute

AUGUST 3, 2015

Steven, President of New York Label & Box Works , discusses their Deming journey over the decades. You need to provide education on how to think of the organization as a system and how to continually improve. New York Label & Box Works has been applying Deming’s ideas for 30 years.

Quality 28

Quality Deming System Conference 28

Deming Institute

APRIL 25, 2016

He starts the presentation with the Red Bead Game (see related posts on our blog: Lessons From the Red Bead Experiment with Dr. Deming , The Red Bead Experiment with Dr. W. Edwards Deming ). You must know how to understand what data is telling you. Deming’s proposal was this. And here’s what happened.

Deming 28

Deming System Senge Seminar 28

Deming Institute

NOVEMBER 17, 2016

In response to our request asking what topics readers would like to see addressed on our blog , Dan Bracewell said: I’d like to see some posts about how to implement change in an organization. How does one get an organization to start looking at itself as a system? Edwards Deming said in The New Economics.

System 28

System Organization Deming Management 28

Deming Institute

OCTOBER 10, 2016

Edwards Deming will appreciate is the challenge of collecting accurate data based on the same operational definition. In business, often data is collected without even having operational definitions (“An operational definition is a procedure agreed upon for translation of concept into measurement of some kind.”

Health Care 28

Health Care Deming Definition System 28

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. Edwards Deming in “If Japan Can…Why Can’t We?” To improve your practices you can see what works for others and then abstract the principles for that success and then determine how to adopt those principles to your situation. See a longer quote with more context.

Examples 28

Examples Deming Software System 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. How to apply the model. The table below shows how the 14 principles helped to frame the steps for each of the dimensions. 14 Deming principles. Deming System of Profound knowledge.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

JANUARY 9, 2017

One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking. Many large investments at our railroad and utility operations are also made with an eye to payoffs well down the road. …. How to Stop Short-Term Thinking at America’s Companies.

Short-term 28

Short-term Long-term Deming Management 28

Deming Institute

NOVEMBER 4, 2019

The change is supported by subject matter expertise and an understanding of how change in one operation affects other independent processes in the system. The change – its good intentions, deeper knowledge and methods – is translated into a clear picture of the new standardized operational procedure.

Proposal 75

Proposal System Operations Process 75

Deming Institute

DECEMBER 1, 2016

The Checklist Manifesto by Atul Gawande is a wonderful book about how to create systems that work. So we (those familiar with Deming principles) know what to do. At the core the Checklist Manifesto is about determining the critical process conditions and creating a system to assure that the those process items are properly handled.

Process 28

Process Deming System Document 28

Curious Cat

JANUARY 10, 2017

I think it helps provide Southwest focus in marketing and operations seeing how badly many of their competitors frustrate customers continually in very visible ways. Knowing what your customers want and creating systems to deliver that to them is how to build a great business.

Airlines 40

Airlines Class Price System 40

Deming Institute

APRIL 14, 2016

Also, Deming’s System of Profound Knowledge can help us understand and improve the collection and analysis of data. The theory of knowledge helps us recognize that someone decides what data to collect and what operational definitions to use. Stated learning outcomes and methods of student assessment at a course level.

System 28

System Education Comparison Influence 28

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Duke succinctly provide not only why to debrief, but how to conduct an effective debrief.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Strategy Driven

AUGUST 17, 2011

The concept of inclusion in business started when Quality gurus like Deming asked Americans to drop the ‘product-out’ mentality and instead practice a ‘customer-in’ mindset. Why could he not use the assembly line method used by the burger company to maximize the number of operations every surgeon performs?

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Strategy Driven

NOVEMBER 15, 2018

What’s not understood is how to do it. Left brainers are critical to accomplishing the engineering, finance, production and operational work that’s required to make meaningful change happen. 16, 2018) describes how to transform innovation from random acts to a reliable science. That’s not the purpose of Innovation Engineering.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

AUGUST 24, 2012

Working to find and fix errors is part and parcel of most operational processes, and once they turn a harsh eye on non-value-added work, most leaders can root it out. And no one knows how to quantify the costs associated with an industry-changing discovery that you could have made but didn't. These costs are estimable.

Quality 14

Quality Parcell Cost Deming 14

Harvard Business Review

JUNE 26, 2015

But the world’s best organizations are calling a truce: They are learning how to turn the potentially destructive power of process and procedure to everyone’s benefit. How did the war start, and why is it important? The Future of Operations. Both of these stories hold lessons for operations now and in the future.

Process 8

Process Banking Compliance Bureaucracy 8

Deming Institute

OCTOBER 23, 2017

Edwards Deming, The New Economics. Upon inquiring, I learned that the previous presenter worked for a biomedical devices company, one that both designed and manufactured pacemakers. Even if I had one, in all likelihood it would be a video of a simulated assembly operation of a rocket engine. from the opening quote, used by W.

Deming 28

Deming Teamwork System Reference 28

Harvard Business Review

APRIL 22, 2015

Edwards Deming , who introduced quality as a way of life for Japanese companies. Instead of winning customers based on cost or quality (or both), companies began to compete based on how many people (or businesses) use them. Scale and efficiency are mostly about competing by lowering costs. “Quality is free” became a mantra.

Six Sigma 8

Six Sigma Company Lean Production Taylorism 8

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. Edwards Deming , the guru of total quality management, called this "driving out fear.". But most CEOs will strenuously resist making a qualified job guarantee like Art Byrne.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. Edwards Deming , the guru of total quality management, called this "driving out fear.". But most CEOs will strenuously resist making a qualified job guarantee like Art Byrne.

Attrition 11

Attrition CFO Deming Outsourcing 11

Harvard Business Review

JUNE 24, 2016

Edwards Deming : the former an industrialist who equated machines and human beings (both to be managed for maximum output), the latter a humanist who saw the individual as internally motivated to do good, meaningful work. The contrast was driven home by a full-blown reenactment of Deming’s famous red bead experiment.

Deming 11

Deming Management Senge Taylorism 11

Harvard Business Review

JULY 14, 2016

Embracing this approach isn’t easy – it doesn’t always seem natural to talk about how to replace profitable businesses. Edward Deming , the father of quality movement in the 1950s, believed that what can’t be measured doesn’t get managed. The same holds true for growth.

Productivity 8

Productivity Products Company Metrics 8

Harvard Business Review

AUGUST 8, 2012

Edwards Deming , the father of quality, said "A bad process will beat a good person every time," and Fujio Cho , a former president of Toyota, famously said, "We get brilliant results from average people managing brilliant processes, while our competitors get average or worse results from brilliant people managing broken processes."

Compliance 13

Compliance Merchandising Deming Pharmaceuticals 13