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Reduce the Grind, Boost Loyalty: How Customer Effort Score Drives Business Growth

Strategy Driven

Enhancing the customer experience is becoming increasingly vital for businesses to pursue sustained growth and customer loyalty. This score is a predictor of customer loyalty, as studies have shown that the easier it is for customers to interact with a brand, the more likely they are to return and become advocates for the company.

Loyalty 113
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Unspoken Rules Of Mascot Marketing Every Brand Must Follow

Strategy Driven

While digital marketing has emerged as a transitional trend in the branding landscape, some strategies continue to go strong. Let us share a few unspoken rules of mascot marketing that every brand must follow. A mascot that looks like any other is the last thing you need for your marketing campaigns.

Brand 122
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Loyalty Beyond Reason Defined

Leading Blog

This is a post by Brian Sheehan, author of Loveworks: How the World''s Top Marketers Make Emotional Connections to Win in the Marketplace. At some point in the past they had won Joe Flacco over and at a high-point in his life picking up some McNuggets was just the natural fit. At Saatchi & Saatchi, we call it Loyalty Beyond Reason.

Loyalty 282
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Seven Marketing Trends That Guarantee Business Success

Strategy Driven

As we continue to sail on the digital wave, marketing strategies that were once considered the norm are continuously overhauled to keep up with the shifting consumer tastes and technological advances. Discover the top marketing trends shaping the future of today’s companies.

Trends 94
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5 Ways to Be a Leader in the New Face of Customer Loyalty

Lead Change Blog

When it comes to customer loyalty, everything has changed. Here’s what you can do to be a better leader and gain your customers’ loyalty… Understand the Changes. The first thing you need to do is understand what has changed in customer loyalty. Gloria Kopp is a digital marketer and a content writer at Academized.

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Leadership & Loyalty | N2Growth Blog

N2Growth Blog

One of the things I tend to value most is loyalty. In fact, there are few things I loathe more than gravy trainers, fare weather friends, gossips and others that display a lack of loyalty. In fact, there are few things I loathe more than gravy trainers, fare weather friends, gossips and others that display a lack of loyalty.

Loyalty 390
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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

Tenure Posted on April 26th, 2010 by admin in Productivity , Talent Management By Mike Myatt , Chief Strategy Officer, N2growth After my last post “ Focus on Performance &# I thought it might be a good idea to follow-up by addressing what is in my opinion one of the great killers of corporate productivity – tenure.

Loyalty 418