The Practical Leader

DECEMBER 9, 2020

.” A study co-authored by Disney Institute and McKinsey & Company reports that “companies offering an exceptional customer experience can exceed their peers’ gross margin by more than 26 percent. That brings customers in the front door. So many new customers slip quietly out the back door, never to return.

McKinsey 124

McKinsey Human Resources Insurance Cost 124

Eric Jacobson

MARCH 20, 2021

These authors share that digital winners focus on : Balancing fast execution with deliberate direction-setting Developing systems so that knowledge is shared not siloed. After really studying the challenge, they decided to take the time to develop their own systems. Building a culture of continuous and practical learning.

McKinsey 65

McKinsey B2C Telecommunications Learning-by-Doing 65

Eric Jacobson

JANUARY 30, 2021

These authors share that digital winners focus on : Balancing fast execution with deliberate direction-setting Developing systems so that knowledge is shared not siloed. After really studying the challenge, they decided to take the time to develop their own systems. Building a culture of continuous and practical learning.

McKinsey 65

McKinsey B2C Telecommunications Globalization 65

Leading Blog

MARCH 31, 2016

How technology is creating a new world of work via @McKinsey. 6 Ways to Stay Productive When You’re Completely Overwhelmed by Karin Hurt at @LetsGrowLeaders. What’s Your Organization’s Values Operating System? The Dilemma Of The Servant Leader by @LollyDaskal. 3 Reasons Why Connecting is Essential to Progress by @SusanMazza.

Servant Leader 150

Servant Leader McKinsey Strategic Planning Open-book 150

First Friday Book Synopsis

FEBRUARY 7, 2011

Patrick Viguerie for The McKinsey Quarterly. Here is an excerpt from an article co-authored by Peter Bisson, Elizabeth Stephenson, and S.

Stephenson 85

Stephenson Productivity Products McKinsey 85

The Practical Leader

MAY 15, 2024

For example, Why Leadership Development is Failing and How to Fix It , cites a McKinsey & Company study that the training industry “estimated to be more than $50 billion are delivering disappointing results. They’re tolerated rather than treasured by the organization’s leaders.

Training 116

Training Development 360-Degree Feedback Human Resources 116

The Horizons Tracker

JANUARY 19, 2022

Indeed, as Martin Weitzman argued in a celebrated paper from 1998, recombination is not only the bedrock of knowledge production, but takes its cue from the kind of work Gregor Mendel famously did when he mixed and matched peas to uncover the power of genetics.

Diversity 136

Diversity Entrepreneur Innovation Gordon 136

Skip Prichard

MAY 22, 2019

It is a practical guide to how AI and Machine Learning are impacting not only how businesses, brands, and agencies innovate, but also what they innovate: products, services and content. In this world of product and pricing parity, the delivery of superior service experience has become the new marketing, and the new real competitive edge.

Content 94

Content Innovation Creativity McKinsey 94

HR Digest

SEPTEMBER 29, 2023

In addition to the employee disengagement statistics, McKinsey ’s research has indicated that disengagement and any resulting attrition could cost a median-size S&P 500 company between $228-$355 million a year in lost productivity. Is the Remote Work Impact Really That Significant? The numbers are staggering.

Attrition 97

Attrition Trends McKinsey Survey 97

HR Digest

OCTOBER 22, 2018

Most CEOs rank HRs as the eighth most important function in their organization, according to a research by McKinsey. The CHRO functions should be recognized as imperative in building and assigning talent and as the appropriate channel to unleash the organization’s workforce in the most productive sense. That’s absolutely wrong.

CEO 63

CEO CFO Human Resources McKinsey 63

HR Digest

JANUARY 6, 2024

While the thought of a 3-day workweek sounds almost like a pleasant system, it remains tinged by the fear of AI and job redundancies. McKinsey ’s research into AI and its predictions about the future of work has a lot of useful insight to offer. Shorter Workweeks: Where Do We Stand? trillion to $5.8 trillion in annual value.

Hedge 52

Hedge McKinsey Technology Learning-by-Doing 52

N2Growth Blog

SEPTEMBER 28, 2020

Prior to joining Microsoft in 2003, Hogan was a partner at McKinsey & Co. Christy Pambianchi, CHRO at Verizon (NYSE: VZ) : With more than $130 Billion in revenue and more than 140,000 employees worldwide, Christy leads a category dominant company with an ever-expanding portfolio of product and service offerings. Affiliates.

Human Resources 469

Human Resources Globalization Resources Diversity 469

Six Disciplines

FEBRUARY 16, 2011

According to the McKinsey article " Brilliant Strategy, But Can You Execute? ", there were two basic kinds of strategies: transformational and operational. BOTTOMLINE: Companies should think about strategy in terms of what is possible for them - where their core competencies lie.

Operations 98

Operations Strategy Core Competence McKinsey 98

LDRLB

OCTOBER 4, 2011

And as usual, the illustrations come from new product development and business strategy. Those administration and production areas are usually treated as if they were nothing more than machines – designed once (presumably well), and occasionally needing fuel and a little oil. McKinsey Quarterly (free subscription).

Wilde 101

Wilde Innovation Resistance Leadership 101

LDRLB

OCTOBER 4, 2011

And as usual, the illustrations come from new product development and business strategy. Those administration and production areas are usually treated as if they were nothing more than machines – designed once (presumably well), and occasionally needing fuel and a little oil. McKinsey Quarterly (free subscription).

Wilde 90

Wilde Innovation Resistance Leadership 90

The Idolbuster

AUGUST 8, 2012

McKinsey 7S Model. Moreover, this “idol worship” brings with it adoption of a value system other than the universal value system espoused by the Golden Rule *. Moreover, this “idol worship” brings with it adoption of a value system other than the universal value system espoused by the Golden Rule *. See the image).

Organization 36

Organization McKinsey Organizational Behavior System 36

First Friday Book Synopsis

APRIL 5, 2011

Here are brief excerpts from two articles featured by McKinsey & Company. I suggest you read them in the order in which they appear here, then click where indicated to read each in its entirety. I presume to suggest, further, that you register to receive email updates on other resources that are also available at [.].

Crisis 80

Crisis McKinsey Resources Article 80

Chartered Management Institute

DECEMBER 2, 2013

At the C-suite, businesses need not only a data analytics strategy, but a data-analytics culture, researchers from McKinsey have concluded. This often encourages an enlightened leadership style – illustrating the profitability of employee engagement and product knowledge in customer-facing staff, for example. The reason?

Leadership Styles 83

Leadership Styles Human Capital Ethics McKinsey 83

HR Digest

DECEMBER 8, 2020

A recent Mckinsey & Company survey shows that since 2015, America has seen only a modest growth in women’s well paid jobs representation in the corporate pipeline. Computer and information systems managers. Education administrators manage the administration, support systems and activities at an educational institution.

Human Resources 52

Human Resources Chemicals Software Engineering 52

Marshall Goldsmith

NOVEMBER 4, 2013

At the consulting firm McKinsey and Company, a Director may often have less detailed knowledge about a client than a more junior partner. As companies have become larger and more global, there has been a shift from buying stand-alone products to buying integrated solutions. One reason for this shift is economy of scale.

Short-term 107

Short-term Long-term Trends Telecommunications 107

HR Digest

NOVEMBER 9, 2023

As 2023 draws to a close and companies begin to settle on the wages and hikes for the next year, the question of how to create an equitable compensation system might flash in everyone’s mind—if briefly. Building a conscious pay system requires conscious policies and practices that support such an initiative. percent of the U.S.

System 52

System How To Benchmarking Diversity 52

Mills Scofield

APRIL 15, 2014

We also need to trust systems. The Lean Startup movement encourages a Minimal Viable Product (MCP), building what’s critical and leaving the non-critical for a later. Technology does not do much in a complex interaction (per McKinsey´s articles on interaction). If the alternative is worse, we might opt for no trust.

Efficiency 132

Efficiency Energy Senge Resources 132

CO2

APRIL 1, 2022

A recent survey conducted by McKinsey found that 42% of millennial and Gen Z consumers cited purpose as the primary reason they switched brands. They’re less productive, take more “unhealthy” days off of work, and cost your company money. They define your shared belief system. Disengaged employees are bad news for your business.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

CO2

APRIL 1, 2022

A recent survey conducted by McKinsey found that 42% of millennial and Gen Z consumers cited purpose as the primary reason they switched brands. They’re less productive, take more “unhealthy” days off of work, and cost your company money. . They define your shared belief system.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

Eric Jacobson

MAY 25, 2016

For example, in food and beverage, where there is now substantial consumer concern regarding obesity, the way that those food and beverage players respond to those concerns, whether it is product reformulation or shifting their promotional activity, impacts their success and their value. Their shares fell 30% when the news broke.

Company 50

Company Competitive Advantage Open-book Long-term 50

Ask Atma

JANUARY 2, 2011

They ran productive meetings. reward processes and systems, A Value Based Management System has three principal objectives: Creating Value – How the company can increase or generate maximum future value; more or less equal to strategy. Processes, products, and services should be improved constantly; reducing waste.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

OCTOBER 17, 2012

Innovation, in operations, products, business models and ecosystems, isn't merely a competitive advantage, it's the competitive advantage. Yet more often than not, when innovation occurs, it's a "happy accident" rather than the product of a deep-rooted innovation competence. Want some hard evidence? This is hardly surprising.

Innovation 15

Innovation Process Competitive Advantage McKinsey 15

Leading Blog

NOVEMBER 3, 2023

systems, air travel feels a bit more like a chore than like a treat. system to delivering the product via logistics operations, to collecting the cash from customers. I F YOU’VE HAD to be on a plane in the last year or so, especially within the U.S., In the U.S., logistics, and finance.

Industry 271

Industry Stage-Gate Organization Company 271

Harvard Business Review

MARCH 21, 2012

It calls on manufacturers to design products that can be disassembled at the end of their product life and recycled at a high level. Through a closed loop system the products are returned and the materials either recycled to make new high value products or put back into the earth through the biosphere.

Strategy 11

Strategy McKinsey Chemicals Armstrong 11

Harvard Business Review

DECEMBER 16, 2016

Back in 2011, the McKinsey Global Institute published a report on the transformational potential of big data—and it would take a supercomputer to process all of the articles that have appeared since then urging companies to get on board before some digital disruptor renders them obsolete.

Industry 8

Industry McKinsey Early Adopters Rate of Return 8

Harvard Business Review

MARCH 2, 2011

On the one hand, membership in the top bracket — the lofty heights occupied by the likes of McKinsey & Co. Meanwhile behemoths such as McKinsey and BCG, to maintain their above-industry-average growth rates and keep their global office networks humming, have broadened what they do and moved down the food chain. Monitor & Co.,

Consultative 15

Consultative Strategy McKinsey Porter 15

Harvard Business Review

FEBRUARY 22, 2011

We were struck by the assumption made by an article in The McKinsey Quarterly this month. Called "Why US Productivity Can Grow Without Killing Jobs," it takes as a given that this would strike readers as counterintuitive. it's a fallacy to suggest that there's a trade-off between unemployment and productivity." What a conundrum!

McKinsey 14

McKinsey Efficiency Long-term Analysis 14

Harvard Business Review

MARCH 17, 2017

Not one study suggests that working in an office eight hours a day, five days a week maximizes employee productivity, satisfaction, or performance. Factory workers, manual laborers, and workers in retail stores, restaurants, or hospitals have to be at their place of work at specific times to be productive. Knowledge workers do not.

Real Estate 10

Real Estate Constraint McKinsey Cost 10

Harvard Business Review

MARCH 8, 2017

It’s also not controversial to argue that any infrastructure investment must get more out of each dollar invested, raising the productivity of the construction sector. Global labor productivity growth in the construction industry has averaged only 1% a year over the past two decades, and was flat for most advanced economies.

Supply Chain 8

Supply Chain Construction How To Engineering 8

Harvard Business Review

DECEMBER 4, 2017

Toffel: I thought Paul Polman was spot-on when he was breaking down the challenge of corporate sustainability into tactical and systemic issues. But then more pressingly, I think, he talks about the need for system change. Winston : I agree with Mike that the focus on system change was notable. Winston : Absolutely.

Project 8

Project Advice Henderson Short-term 8

Harvard Business Review

OCTOBER 6, 2016

A 2011 McKinsey study estimated that the internet accounted for 21% of GDP growth over the previous five years among the developed countries studied, a sharp increase over the 10% contribution over the 15 years prior. Consider some sobering analysis from McKinsey based on an analysis of over 750 occupations. digital industries.

Politics 8

Politics McKinsey Katz Technology 8

Harvard Business Review

MAY 22, 2012

A new McKinsey study (PDF) reports statistically what we already knew from personal experience: that mid-career and senior women tend to be found disproportionally in staff jobs, or "pink ghettos," relative to men. according to the same McKinsey report).

McKinsey 12

McKinsey Mentor Diversity Report 12