Chartered Management Institute

NOVEMBER 15, 2023

The session was entitled “Technology and Business Collaboration: Leadership and Management” and was moderated by Dr Alan Miller CMgr FCMI (former CMI Hong Kong Regional Board Member). The pandemic has boosted the application of technologies across both public and private sectors.

Webinar 98

Webinar Education Conference Industry 98

Women on Business

NOVEMBER 22, 2010

The choice to stay in a very black and white world of facts and figures is important for keeping the trust of all team members—and is particularly relevant when you’re operating at one remove. Can you give me data about what’s been going on?” He said/she said is excruciating anytime.

Press Release 207

Press Release Discount Video PR 207

In the CEO Afterlife

AUGUST 29, 2011

billion in sales) provides huge economies of scale throughout the operation, especially in production, fixed overheads, distribution and marketing. Tags: Human Resources , Leaderhip , PR , Spin , Strategy. But to hear Kraft tell it, the company’s phenomenal growth is the result of their astute brand building. Their size ($49.2

Strategy 131

Strategy CEO Company Competitive Advantage 131

Women on Business

JANUARY 11, 2011

How great would it be if everyone would operate with the ultimate goal being love? Thanks 4 Women Entrepreneurs January 21st, 2011 at 8:19 pm Great post. I think showing love is something that will really come back to you in the end, even in the business world. Interesting thoughts. Thanks for posting.

Press Release 182

Press Release Fraser Discount PR 182

Eric Jacobson

MAY 25, 2016

Clearly and powerfully define your company's contribution to society -- which must be at the heart of the company's purpose, not a side operation. Today, technology is making all business activity more transparent. Apply world-class management to traditionally "soft" societal topics.

Company 50

Company Competitive Advantage Open-book Long-term 50

N2Growth Blog

APRIL 2, 2010

With each major advancement in technology, communications, or business practice we find ourselves yet again at this all too familiar precipice. Let me be very clear here - as the CEO or entrepreneur, YOU and not your legal counsel, marketing director, ad agency or PR firm must make this choice.

Media 325

Media Blog Tools Influence 325

N2Growth Blog

MARCH 31, 2010

and any number of other appearance specific issues can add to, or detract from, the strength of your personal brand.

Blog 318

Blog Gordon Brand Media 318

Harvard Business Review

JUNE 5, 2017

Case in point: Elizabeth Holmes at Theranos, who chased TED talks, New Yorker profiles, and Fortune covers before her company’s core technology even worked (and then apparently lied about it when the exaggerations caught up with her). Tempted by the allure of media exposure, they seek it out before they’re ready.

Media 9

Media PR Press Release Storytelling 9

Women on Business

JANUARY 24, 2011

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

APRIL 21, 2014

.” But ‘family-owned’ definitely doesn’t mean ‘small’; in Texas, for example (the stage for another battle involving Tesla), a prominent political contributor is a billionaire who “ owns the world’s second-largest Toyota franchise and operates in Texas, Oklahoma, Louisiana, Mississippi and Arkansas.”

Franchising 8

Franchising PR Innovation Technology 8

Harvard Business Review

JULY 14, 2014

For example, we have seen marketing organizations take command of sales, public relations/communications, product development, and major parts of information technology management – and many have advocated for more expansions of marketing’s scope. However, the findings are nuanced. It also depends on attributes of the individual.

Power 8

Power PR Marketing Public Relations 8

Harvard Business Review

JUNE 9, 2011

Groundswell, Expanded and Revised Edition: Winning in a World Transformed by Social Technologies. In their bestselling book, Charlene Li and Josh Bernoff defined "the groundswell" as a social structure in which technology puts power into the hands of individuals and communities — not institutions. by Charlene Li and Josh Bernoff.

Books 10

Books PR Policies Entrepreneur 10

Harvard Business Review

DECEMBER 2, 2016

And this factor is likely to loom even larger in the future because many of the benefits of new technologies increase as more people join in. Partly this is an operational capability — how do you quickly shut down avenues through which information is escaping? Who will be involved?

Competitive Advantage 8

Competitive Advantage PR Information Fashion 8

Harvard Business Review

MAY 9, 2012

Unbalanced teams grow more so over time, as like hires like, resulting in an operation with lopsided competencies. In technology companies, engineering talent needs the balance of a business and operations team. It's also important to cultivate a balanced team from the start.

Company 16

Company Short-term Engineering PR 16

Harvard Business Review

JUNE 27, 2012

To this day, Cook continues as one of the best when it comes to operational excellence. Cook's public face is deeply and publicly connected to Apple operations, ranging from supply chain challenges in China to eating with employees in Apple's lunchroom. It's fascinating to watch where Cook has spent his time at work so far in 2012.

Supply Chain 15

Supply Chain Retail PR Industry 15

Harvard Business Review

JULY 5, 2011

As further evidence to the shift, one can look to technology for yet another clue. Corporate Facebook pages are great examples of the need for marketing, PR, customer service, and even HR to all figure out how to work together because users on Facebook don't make the distinction behind which department is running what.

Media 15

Media Business Intelligence PR Software 15

Rajesh Setty

OCTOBER 14, 2008

It is a collection of in-depth interviews with movers and shakers in the technology world. Her fields of experience span from hard core technology disciplines like semiconductors to sophisticated consumer marketing industries including fashion and education. I wanted a fast-track way to get this book series out ASAP.

Entrepreneur 28

Entrepreneur Licensing Newsletter Books 28

Harvard Business Review

OCTOBER 7, 2016

Here’s a generalized scenario similar to cases we’ve experienced: A hot new mobile technology company lands one of the most successful IPOs of the year. That’s why every strategic marketing plan, and every company’s overall security strategy, should incorporate a data breach communication plan.

Planning 9

Planning Company Crisis Brand 9

Harvard Business Review

SEPTEMBER 27, 2013

I Give This Blurb 3 Stars Operation Clean Turf and the War on Fake Yelp Reviews Businessweek Were the 19 companies accused of commissioning fake online reviews the only firms out there engaged in this nefarious practice? Not likely. Federal Trade Commission says 15% to 20% of all reader reviews might be fake. Internet Tech industry'

Review 8

Review CFO PR Analysis 8

Harvard Business Review

AUGUST 20, 2018

But as Carlota Perez has so aptly described, all new technology industries go through an eruption and frenzy phase, followed by a crash, and then a golden age and maturity. Then the cycle repeats with a new set of technologies. Startups with huge burn rates — building leases, staff, PR and advertising — ran out of money.

IPO 8

IPO First-mover Advantage Business Model Agility 8

Harvard Business Review

FEBRUARY 19, 2016

Yet, in recent years technology startups have embraced a new role, Growth Manager — alternatively Growth Hacker, Growth PM, or Head of Growth — that focuses on it exclusively. They work cross-functionally with engineering, design, analytics, product management, operations, and marketing to design and execute growth initiatives.

Company 8

Company Management Objective Engineering 8

Harvard Business Review

JANUARY 9, 2017

Facebook created a PR firestorm last summer when reporters discovered a human “editorial team” – rather than just unbiased algorithms – selecting stories for its trending topics section. Just how artificial is Artificial Intelligence? Who are these workers behind the AI curtain?

Content 8

Content Trends Media Advertising 8

Harvard Business Review

MARCH 24, 2015

More recent efforts, branded as corporate social responsibility, tend to have dual objectives to create economic and social value simultaneously, such as initiatives to spark clean technology innovation. As Schultz said about Starbuck’s “Race Together” initiative, “This is not some marketing or PR exercise.

CEO 8

CEO Policies Politics Rogers 8

Harvard Business Review

APRIL 28, 2015

“We were Abelson-Frankel, yet operated as two separate agencies.” In today’s fast-paced environment of dramatically changing technologies and global forces, leaders need to understand how to make the right decisions the right way.

Open-book 8

Open-book Career Rogers PR 8

Harvard Business Review

JUNE 7, 2017

For example, your company’s risk areas may include customer data loss as well as the regulatory costs and PR fallout that can affect the company’s reputation. It’s not just about data corruption — it’s also about how the bad data will reduce operational efficiency and bring production lines to a standstill.

Execution 8

Execution ROI Metrics CEO 8

Harvard Business Review

MARCH 22, 2017

In a fragmented media and social landscape, marketers can no longer reach their goals for awareness and reputation just through paid media and PR. Today, creative marketers need to operate more like entrepreneurs, continuously adjusting to sustain “ product/market fit.” Turn everyone into an advocate.

Creativity 14

Creativity Marketing Agility Budgeting 14

Harvard Business Review

JUNE 15, 2016

Partly a byproduct of user-centered approaches and do-it-yourself ingenuity, this emerging wave of intrapreneurship is due to a rising generation of managers who have been empowered by accessible technology and mobilized by social media. She couldn’t get the image out of her head, so she began to research the technology requirements.

Bureaucracy 8

Bureaucracy Innovation Brand Competitive Advantage 8

Strategy Driven

AUGUST 1, 2014

We’ve got the latest technology. Once the PR crisis passes, things will get back to normal. Not engaging in planning for future operations: So what are you gonna do about it? Our company has got the most up to date technology. Technology represents less than 1% of an organization’s pie chart.

Budgeting 77

Budgeting Risk Management Quality Strategic Planning 77

Harvard Business Review

JULY 8, 2013

Maybe the passage of time has dulled my memory of what it was really like, or maybe the wonderfulness of the phone rep led me to believe that this was a different sort of operation. If that''s right, the cable operators will only get more aggressive about this as the years go by. Customers Strategy Technology'

Market Penetration 8

Market Penetration Industry Telecommunications Strategy 8

Terry Starbucker

AUGUST 1, 2010

He had just spent several days reviewing our business operations, and after absorbing our successes and industry-leading metrics, he couldn’t figure it out on his own. “Pr&# is Pride. So he was compelled to ask me that question, perhaps hoping I would reply with some magic formula that he could take back home with him.

Blog 246

Blog Metrics Learning-by-Doing Handbook 246

Harvard Business Review

JULY 8, 2014

In 2004, Bharti Airtel , the Indian telecomm company, had outsourced its vast network and IT operations—a move that Ranjay Gulati saw as indicating “ more progressive and forward-looking ” thinking than was evident in many Western corporations. Rather than being destroyed by digital technology, they’re strengthened by it.

Technology 8

Technology Marketing Outsourcing Supply Chain 8

Harvard Business Review

OCTOBER 15, 2012

But thanks to social and mobile technologies, consumers are now "hyper-connected and super-empowered," to use Thomas Friedman's memorable phrase. We normally think of insurgency in a political context, but today's digital technologies are creating a similar dynamic in business. What does this mean for leaders?

Brand 15

Brand PR Strategy Politics 15

Harvard Business Review

JUNE 12, 2018

Beacons are battery-powered wireless sensors installed in retail stores or event venues that detect nearby consumers who have opted in to alerts through Bluetooth or other technologies and that relay information to consumers’ mobile devices. Mobile technology allows firms to know where the consumer is located.

Short-term 8

Short-term Brand Long-term Media 8

Harvard Business Review

MAY 4, 2015

Here are a few examples: Gery (some of these are the individuals’ real names; others are pseudonyms) is an IT consultant, freelance writer, engineering technician, freelance marketing and PR consultant, and world-class bullwhip performer.

PR 8

PR Long-term Consultative Career 8

Harvard Business Review

MARCH 1, 2012

The real work of engaging employees "has nothing to do with technology," says Polly Pearson, EMC's former vice president of employment brand and engagement strategy. The prime mover behind the book project was Natalie Corridan-Gregg, who today serves as a director of technology analysis at EMC. It's all about behavior."

Company 12

Company Books PR Content 12

Strategy Driven

MARCH 28, 2016

It took years for Apple to gain traction despite offering what critics consider to be a superior operating system. It began as a small direct sales operation, with no plan for national distribution. And that means marginal products can outsell superior ones — just look at Microsoft vs. Apple. Then, there is 50 Shades of Grey.

Productivity 50

Productivity Products Marketing Strategy Budgeting 50

Coaching Tip

JANUARY 27, 2011

There's no denying the PR value of a star. One can hardly imagine a decentralized decision- making process in his operations. General Electric and HCL Technologies provide a good counter example. Is it better or worse to have a single face for stockholders and the public? There's no doubt this is a man with vision and drive.

Succession 113

Succession Welch Leadership Diversity 113