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Target’s Fall Guy: Is Your Board Prepared?

N2Growth Blog

Earlier this year, Neiman Marcus reported that they were working with U.S. Someone who understands enterprise technology systems and has managed decisions relating to them. Getting back to Target, major kudos to the board for having excellent operational experience. Secret Service to investigate compromised credit card activity.

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Culture Counts

Leading Blog

I was struck not only by their disciplined approach but also by their freedom to discover, develop and design within broad operating parameters—conditions I did not typically associate with large, for-profit corporations. Michigan), is president of Eich Associated , a marketing and public relations consulting firm. Eich , Ph.D.

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Want to Wow Your Customers? Keep Your Promises

N2Growth Blog

They reported that the gage was leaking and removed it (along with the tank). Undoubtedly, the culture at this propane company is one where operating procedures and standards are lax, trust is low, morale is poor, service delivery is about doing as little as possible and the customer is considered a necessary inconvenience.

Letter 187
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How Do I Start Your Own Business?

Strategy Driven

Determine the Cost of the Operation. Provide a Report. Use Marketing and Public Relations. Word-of-mouth (like good public relations) is the best way to attract new customers. Part 2 Create a Business Plan. You need a solid business plan to present to potential investors. Part 6 Create a Customer Base.

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How To Restore A Business Reputation

Strategy Driven

Public relations firms continually strive to restore consumer faith in businesses. On top of that, subtle, yet informative marketing could be used to restore your company’s name in the public consciousness. Sometimes, a negative business reputation can be so bad, you need to rebrand your operations.

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The Disconnected Leader | N2Growth Blog

N2Growth Blog

The harsh reality is that great numbers of leaders continue to operate in a vacuum by sequestering themselves away in the corner office and attempting to lead from afar. So the real question is this…how does a CEO get to the point of being so disconnected from operations that he or she just doesn’t have a clue?

Blog 417
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Leadership and Opportunity | N2Growth Blog

N2Growth Blog

Rarely will you come across a static opportunity in the sense that it will stand idle and wait for you to act…Significant opportunities are not only scarce, but they typically operate on the principal of diminishing returns. link] Timing is Everything « LAB report [.] Thanks for improving my awareness.

Blog 418