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Empathy Training May Not Be Genuine

First Friday Book Synopsis

Obviously, the Kouzes and Posner best-seller, Encouraging the Heart (Jossey-Bass, 2003), includes many different references to empathy as a management tool in recognizing and reinforcing employee behavior. I was interested in a recent syndicated article… Read More Empathy Training May Not Be Genuine.

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Being Authentic Takes Work

Lead Change Blog

Several years ago, I went through an intense development process to gain credentials in the field of organization development (OD). with only bio breaks and meal breaks), I was sitting in a training group and it was my turn to receive feedback. After about seven days of intense work (working from 7:30 a.m. until 10:00 p.m.

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Leadership Development Paradox

Coaching Tip

Training interventions were originally built around the classroom, and many organizations have been reluctant to stray from their roots. Back in October 2003, BusinessWeek reported that 134 companies from 20 nations spent $210 million to enroll 21,000 employees in executive leadership programs.

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How to Achieve Better Gender Balance through Succession Planning and Development

Great Leadership By Dan

There’s a “Diversity” strategy driven from one office, and a succession planning and development strategy driven by another. At the risk of oversimplifying, here’s a 9 step process to improve gender balance through succession planning and development: 1. Train Leaders in the importance of gender balance.

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How to Develop A Growth Mindset: 5 Ways to Harness its Strength

Experience to Lead

USA Archery Training and Education Manager Richard “Guy” Krueger specializes in encouraging athletes and coaches alike to be uncomfortable and grow. For business leaders focused on how to develop a growth mindset, it can be painful at times, but it is a powerful driver of success. He shared his insights, tips and stories of leadership.

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Training vs. Learning: Do you want to train? Or have someone learn?

Strategy Driven

Training successfully educates only those who are predisposed to the new material. The problem isn’t the value of information or the eagerness of the learner: It’s a problem with both the training model itself and the way learners learn. A training program potentially generates obstacles, such as when. How We Train.

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3 Insights into Supporting Low-Income Employees

Lead Change Blog

Back in 2003 I read Ruby Payne’s book, A Framework for Understanding Poverty. My learning: leverage their problem-solving strengths and resourcefulness while spending additional time training on attention to detail, implications thinking and planning. Relationships. Reciprocal relationships are worth more than money.

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