article thumbnail

Malcolm Gladwell on “ANNALS OF BUSINESS: When underdogs break the rules”

First Friday Book Synopsis

Bob''s blog entries (2005) and the Art of Battling Giants (October 2013) Blink: The Power of Thinking Without Thinking David and Goliath: Underdogs Malcolm Gladwell on "ANNALS OF BUSINESS: When underdogs break the rules" Misfits National Junior Basketball—the Little League of basketball Outliers: The Story of Success (2008) Ron Popeil The Tipping Point: (..)

Tips 80
article thumbnail

How to Keep Remote Employees Enthused, Energized and Engaged

Michael Lee Stallard

According to the Census Bureau’s annual American Community Survey, it is estimated that telecommuting rose 79% between 2005 and 2012, and with the constant evolution of communication technology, this trend shows no signs of stopping. First and foremost, you have to maximize face time with remote workers.

How To 327
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Malcolm Gladwell on “Annals of Innovation: Social Media & Social Change”

First Friday Book Synopsis

. * * * At four-thirty in the afternoon […].

Media 85
article thumbnail

5 HR Related Shows To Watch On Netflix

HR Digest

If you’re looking for a new way to unwind after work, we have some tips, and Netflix has some suggestions. Coach Carter: This 2005 movie centers around a coach who leads the way to ensure that his basketball team players become better people. HR should consider tips to improve teamwork within the workplace.

article thumbnail

Weekly Round-Up: On 5 Ways to Save Your Middle Managers From Burnout, 10 Facts Every CEO Should Know About Communication & How to Be Smarter About Employee Engagement

leaderCommunicator

They’ll provide you with tips, strategies and thought-starters from many of the smart folks in my network. Each week I read and tweet several great articles and on Fridays I pull some of the best together here on my blog. So in case you’ve missed them, here is this week’s round-up of top posts. What is Smarter Employee Engagement?

article thumbnail

Going the Distance to Engage Remote Workers

leaderCommunicator

According to the Global Workplace Analytics and Telework Research Network, telecommuting increased 80 percent from 2005 to 2012, and that’s just one measure of a remote workforce. If they’re on a factory floor, with customers, or out on a farm, what’s the best way to effectively communicate? This challenge is clearly growing by the day.

Cooper 137
article thumbnail

Customer Service Training 101

Eric Jacobson

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you.