Tony Mayo

MAY 7, 2010

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Mayo 132

Mayo Executive Coaching Taylorism Taylor 132

Persuasive Powerhouse

JULY 26, 2010

Moderate bureaucracy: If innovation becomes difficult because of bureaucratic barriers, employees will stop trying. The fear of making mistakes is deeply ingrained in our psyche says Vineet Nayar, CEO of HCL Technologies [link]. Innovative ideas tend to require more risk than “more of the same”.

Creativity 183

Creativity Influence Innovation Brainstorming 183

Harvard Business Review

JUNE 15, 2016

Partly a byproduct of user-centered approaches and do-it-yourself ingenuity, this emerging wave of intrapreneurship is due to a rising generation of managers who have been empowered by accessible technology and mobilized by social media. She couldn’t get the image out of her head, so she began to research the technology requirements.

Bureaucracy 8

Bureaucracy Innovation Brand Competitive Advantage 8

Harvard Business Review

APRIL 12, 2017

” It’s a familiar idea: A SWAT innovation team is created, ready to inject new thinking into a burdensome bureaucracy. Godbout was executive director at 18F before departing to become chief technology officer for the EPA. The real goal, the transformation goal, should be the larger service.

Advice 11

Advice Bureaucracy Innovation Chief Technology Officer 11

Harvard Business Review

AUGUST 22, 2017

And if you landed from outer space in 1967, those large firms looked like the planned bureaucracies on the other side of the Iron Curtain. Galbraith’s answer was that they needed to be so because technology required large amounts of capital to be deployed — think your large auto assembly, oil refineries, and chemical plants.

Power 8

Power Bureaucracy Advertising Open-book 8

Harvard Business Review

OCTOBER 26, 2011

But while creating the "new and the nimble" within an established bureaucracy is a well-known art form in the private sector, governments are still struggling to do it effectively. From Vague Goals to Concrete Deliverables. All government start-ups need not be new bureaucracies, rich with hierarchies and overhead costs.

Bureaucracy 12

Bureaucracy Health Care Committee Information Technology 12

Deming Institute

JANUARY 30, 2017

I’ve seen many organizations progress from blaming those nameless jerks in another department to working together toward the goal of better patient care. This also includes managers and leaders who are so consumed with fire fighting and bureaucracy that they are not able to spend time helping improve the system.

Deming 28

Deming Kaizen System Quality 28

Harvard Business Review

SEPTEMBER 16, 2014

They seem to use bureaucracy to make sure everyone is toeing the party line and to prevent splinter groups from breaking off. Bureaucracy is just endemic to the human endeavor. Writing things down is an incredibly powerful technology for managing complicated stuff. Management without record-keeping is really hard.

Constraint 8

Constraint Bureaucracy Document Operations 8

Harvard Business Review

SEPTEMBER 16, 2014

They seem to use bureaucracy to make sure everyone is toeing the party line and to prevent splinter groups from breaking off. Bureaucracy is just endemic to the human endeavor. Writing things down is an incredibly powerful technology for managing complicated stuff. Management without record-keeping is really hard.

Constraint 8

Constraint Bureaucracy Document Operations 8

Harvard Business Review

FEBRUARY 8, 2017

Moreover, it’s not clear whether unicorns exploiting other technologies, such as genomics or robotics, will be able to expand as rapidly as Uber, Airbnb, and other smartphone-enabled businesses. As bureaucracy deepens, layer by layer and rule by rule, the sparks of entrepreneurship get snuffed out.

Innovation 8

Innovation Bureaucracy IPO Bottom-up 8

Harvard Business Review

DECEMBER 27, 2016

economy is not just the opportunity for raw innovation, but the ability to scale new technologies within large global companies. That’s precisely the goal of General Electric’s GE Ventures unit: foster and scale businesses with a billion-dollar potential. One might even say that an increasing advantage of the U.S.

Company 11

Company Supply Chain Retail Bureaucracy 11

Harvard Business Review

DECEMBER 5, 2017

Think about it: If our military can create a highly complex surgical theater anywhere in the world within hours, it’s not a stretch to think the knowledge and technology exists to take care of elderly, sick people in their own homes. In fact, when asked, most say that’s exactly what they want. But back to the insurers.

Health Care 8

Health Care Insurance Incentives Venture Funding 8

Harvard Business Review

MARCH 14, 2016

The other one of us cofounded 10x Management , a well-respected talent agency representing top-tier freelance programmers, designers, and other technology professionals. We suggest a number of possible approaches for organization leaders to consider: Assign a roving chief technology officer or project manager. Here’s the problem.

CTO 8

CTO Agility Management Chief Technology Officer 8

Harvard Business Review

MAY 9, 2011

The news that Cisco is dismantling its unique structure of councils and boards to reduce bureaucracy presents a cautionary tale and an insight into the true meaning of teamwork and collaboration in organizations. Until a charter was created with guidelines about participation, some managers sat on as many as 14 boards and councils.

Team 15

Team Sports Teamwork Bureaucracy 15

Harvard Business Review

DECEMBER 20, 2010

If we had listened to the experts," he says, "we would have limited our goals and focused on the states around Minnesota, where we were based. The big companies simply couldn't treat people the way we did, either because the bureaucracy wouldn't allow it, or because they had no concept of how to do it.".

Insurance 15

Insurance Bureaucracy Innovation Industry 15

Harvard Business Review

SEPTEMBER 11, 2012

When we launched the Harvard Business Review/McKinsey M-Prize for Management Innovation last year, we aimed to enlist the most progressive practitioners and thinkers in the collective effort of reinventing what we call "the technology of human accomplishment."

Innovation 8

Innovation McKinsey Management Proposal 8

Harvard Business Review

JUNE 4, 2013

Take Apple and the work it put into building a technology platform on which hundreds of thousands of independent developers could create apps and offer them to Apple''s customers. In the 20th Century, their organizations competed on scale efficiency and relied on hierarchical bureaucracies to run tight ships. We" is smarter than "me".

Management 9

Management Bureaucracy Self-aware Agility 9

Harvard Business Review

FEBRUARY 26, 2016

Sensors, the cloud, mobile and broadband wireless, and other such technologies are increasing the flow of digitized information exponentially. Those sessions produced a highly sophisticated system that achieved the end goal: a wonderful end-to-end experience for consumers. It is the algorithms that will create value for the business.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

FEBRUARY 10, 2017

Without critical self-reflection, organizations build silos, bureaucracies, and cultures that impede rather than enable performance. Repeatable core processes, technology and information sharing platforms, and cross-functional teams are all design options that help create seamless linkages. What are our markets? Who is our customer?

Competitive Advantage 8

Competitive Advantage Supply Chain Bureaucracy McKinsey 8

Harvard Business Review

NOVEMBER 8, 2013

Treglia decided that, due to this open-ended goal and the difficulty of getting the Afghan Army to learn to do things on their own amid a swarm of advisers, he would go over the heads of his superiors and craft a strategy that relied on a few key takeaways. So he drastically reduced the numbers on site. Crisis management'

Armstrong 8

Armstrong Bond Entrepreneur Crisis Management 8

Harvard Business Review

DECEMBER 2, 2015

While leaders of many care organizations may be fearful that a new centralized staff function would add to corporate overhead and bureaucracy at a time when they are trying to reduce expenses, becoming adept at the delivery of value-based care requires capabilities that provider organizations currently lack.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

APRIL 2, 2011

Education was an important goal for Boomers in Western countries during these years. In the Soviet Union and East Germany, education became a key differentiator among members of this generation, as the best and the brightest were able to excel in the communist system.

Education 14

Education Compliance White Paper Politics 14

Leading with Trust

DECEMBER 15, 2019

And, it seems that the bulk of the conditioning all leaders have received most of their lives has been to prioritize winning, or hitting goals, over loving well. This conditioning to focus on goals and winning is not easy to overcome, and it hinders our ability to love well. What role does ‘trust’ play in loving your employees?

Long-term 65

Long-term Self-aware Short-term Bureaucracy 65

Harvard Business Review

AUGUST 23, 2013

By joining the Head Health Initiative (a joint technology venture between the NFL and GE that focuses on detecting and preventing brain injuries), Plank is also not-so-subtly getting his foot in the league''s door — one that''s propped open by Nike (of course), which currently holds the contract to make NFL uniforms. It Can Be Done!

Price 8

Price Company Sports Advertising 8

Strategy Driven

OCTOBER 11, 2013

economy spent one trillion dollars fixing and treating the so-called Y2K Bug, which we now know was a manufactured “crisis” by technology consulting companies. As was discussed in Chapter 8, technology constitutes one tenth of 1% of any organization’s overall Big Picture. In 1999, the U.S. Bad Work, Poor Planning.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

HR Digest

APRIL 30, 2019

That’s why CEOs of many organizations established executive teams – a group of senior leaders who work together to define goals and ensure everyone keeps them in mind. It isn’t enough to state goals once a year or once a quarter at a company meeting. Good teams can tear apart their successes to find those incremental improvements.

Silverman 51

Silverman Self-aware Learning-by-Doing Objective 51

Harvard Business Review

APRIL 19, 2016

Technology has enabled massive personal productivity gains — computers, spreadsheets, email, and other advances have made it possible for a knowledge worker to seemingly produce more in a day then was previously possible in a year. To be clear, individual productivity is often a worthy goal. This difference matters.

Productivity 8

Productivity Products Bureaucracy Technology 8

Harvard Business Review

JUNE 23, 2017

The research project goals were to understand how customers perceive the salespeople they meet with, explore the circumstances that determine which vendor is selected, and learn how different company departments and vertical industries make buying decisions. 5: It’s Possible to Cut Through Bureaucracy.

Price 8

Price Health Care Committee Fashion 8

Harvard Business Review

APRIL 9, 2018

GDPR also bears more than a hint of the kind of protectionism that has featured prominently in EU technology policy since the 2015 release of the plan for a “Digital Single Market,” including recent announcements of new taxes for U.S.-based based internet companies and continued antitrust complaints by EU regulators.

Advertising 11

Advertising Cost Business Model Information 11

Harvard Business Review

DECEMBER 12, 2017

Facebook, Google, and Apple have 17%, 19% and 23% women in their technology staffs, respectively. Of course, this story is bigger then any one business goal. Apart from the many benefits of the uptake of digital technology, can the industry’s advances actually help address this gender disparity? michael suriano/unsplash.

Globalization 8

Globalization Participative Telecommunications Technology 8

Harvard Business Review

JULY 5, 2011

We wanted to bring some of the advantages of the Internet to these populations, and had a hunch that the best way to go about it would be to use already-entrenched, familiar technologies. There are many risks and unknowns that come along with introducing a novel technology-based service to a developing world population.

Strategy 15

Strategy Short-term Price Bureaucracy 15

Harvard Business Review

JULY 17, 2014

Use of the word “suffering” by clinicians and leading medical journals was rare in the past, because the term was considered overly-emotional, but “suffering” is being invoked with increasing frequency by health care providers – again, with the goal of reminding clinicians of the anxiety, confusion, and uncertainty that their patients endure.

Health Care 9

Health Care How To Uncertainty Bureaucracy 9

Harvard Business Review

SEPTEMBER 24, 2012

The Healthy Heart program seeks to bring pacemaker technology to hundreds of thousands of Indians who desperately need it. No new technology was involved here — and that's the point. The effort also positions Medtronic to dramatically expand in those markets as it develops new technologies that lower costs. (

Innovation 8

Innovation Company Venture Capitalist Health Care 8

The Idolbuster

OCTOBER 5, 2012

In fact, many a graduate advisor hates the institution for all the bureaucracy. It’s about making money for the company, and working with other people towards a common goal. Personal identity does not become intertwined with the institution. A corporation is a completely different environment.

Technology 38

Technology Bureaucracy Pharmaceuticals Loyalty 38

Harvard Business Review

AUGUST 13, 2013

But it is also a complex market, with a reputation for corruption, uncertainty, and bureaucracy. No matter your interests (sports, movies, politics), your industry (finance, marketing, technology, manufacturing), or the type of organization you work for (big company, nonprofit, small start-up) — your world is awash with data.

Books 8

Books Emotional Intelligence Competitive Advantage Storytelling 8

Harvard Business Review

MAY 2, 2016

Reorienting priorities in a large government bureaucracy is hard enough. What follows are the insights we gained as we worked to address the situation: Structure the Team to Achieve Strategic Goals. Everyone has seen such technology work in the movies, but this was no Tom Clancy blockbuster.

Management 8

Management Operations Planning Politics 8

Harvard Business Review

OCTOBER 27, 2017

In a new global survey by the Economist Intelligence Unit (EIU), 90 percent of respondents said their organizations failed to reach all of their strategic goals because of flawed implementation. Practices can change, business models are disrupted, and technology evolves, but principles do not change.

Strategy 8

Strategy Content Cooper Learning-by-Doing 8