Great Leadership By Dan

JANUARY 23, 2020

Imagine: a leader who knows how to gain efficiencies, decrease costs, increase employee retention, and inspire customer loyalty based on taking another’s point of view? They watch new ideas take root and recognize the value of developing products to meet customer needs. But what about compassion, kindness, and empathy?

Power 306

Power How To Leadership Customer Loyalty 306

HR Digest

APRIL 4, 2023

Non-traditional perks can help boost morale and increase employee engagement and loyalty, which can reduce turnover rates and save the company time and money in the long run. Competitive Advantage: Offering non-traditional employee perks can give companies a competitive advantage when it comes to attracting top talent.

Competitive Advantage 69

Competitive Advantage Cost Long-term Guidelines 69

Eric Jacobson

MARCH 12, 2024

Here you employ “Survive Basics,” or the 4 C’s: Cash, Cost, Customer (retention, loyalty, stickiness), and Communication. What is the difference, and what can leaders do to develop a pragmatic strategy in times of uncertainty? When a shock (either internal or external) hits, your organization moves into “triggered Survive.”

Agility 117

Agility How To Uncertainty Competitive Advantage 117

Strategy Driven

APRIL 24, 2014

Army: Loyalty, Duty, Respect, Selfless service, Honor, Integrity, and Personal courage. The growing reality in retrospect is that these same principles not only made me an effective leader, but they enabled me to develop something in the workplace that every organization strives for but often struggles to achieve: team cohesiveness.

Development 59

Development Team Loyalty Due Diligence 59

Michael Lee Stallard

JUNE 3, 2018

Lonely people who work on the front lines directly with customers are not good for customer satisfaction and loyalty. To protect yourself and your organization, be intentional about developing and maintaining a “Connection Culture.” To Reduce Loneliness and Isolation, Boost Connection.

Competitive Advantage 199

Competitive Advantage Ethics Stress Survey 199

Lead Change Blog

NOVEMBER 25, 2015

Your competitive advantage is found in ongoing and consistent professional and personal development of the people on your team. There is a funny and incredibly insightful story about an administrator who questioned the money and time being invested in professional development in his department.

Team 150

Team Teamwork Workshop Competitive Advantage 150

Eric Jacobson

DECEMBER 3, 2020

My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” I’ve found great success in developing programs like our year-long Leadership Academy for middle managers or our six-month program called Employee 100 for front-line staff.

Books 65

Books Leadership Ethics Morale 65

Eric Jacobson

NOVEMBER 3, 2020

My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” I’ve found great success in developing programs like our year-long Leadership Academy for middle managers or our six-month program called Employee 100 for front-line staff.

Books 65

Books Leadership Ethics Morale 65

N2Growth Blog

JUNE 5, 2011

In the military we valued actionable intelligence, studied our enemy’s strengths and weaknesses, developed a battle plan around a solid strategy, and executed our tactical mission as if our lives depended on it - because they did. Do your marketing, PR and branding initiatives satisfactorily address the competition?

Leadership 353

Leadership PR Disintermediation Supply Chain 353

Eric Jacobson

OCTOBER 3, 2017

Today, Krissi shares these additional insights leadership from her book: Krissi Barr Question : How can leaders demonstrate and instill loyalty in a fast-changing, ferociously competitive business world and the age of free agents? Unfortunately, most employees don’t feel that same sense of loyalty.

Loyalty 50

Loyalty Leadership Open-book Learning-by-Doing 50

N2Growth Blog

MAY 5, 2011

In today’s post I share my thoughts on how to develop a sound pricing strategy… While the topic of pricing is certainly not rocket science, it has indeed been a thorn in the side of business people since the dawn of commerce. Competition : Does your pricing place you at a competitive advantage, or disadvantage in the market?

Price 371

Price Discount Brand Supply Chain 371

Strategy Driven

JANUARY 5, 2015

PERSONAL NOTE: When I saw the statistic that 68% of Facebook usage is mobile, I realized the revolution was in full swing and those not playing hard would lose sales, loyalty, goodwill, reputation, and profit. In short, pacesetters use technology for the competitive advantage and the results are more profitable business outcomes.

Competitive Advantage 50

Competitive Advantage Trends Bottom-up Loyalty 50

Marshall Goldsmith

DECEMBER 16, 2013

Leaders are debating the changing nature of work and the perceived decline in job security (the lifelong career at a benevolent company is a fading memory) and the erosion of corporate loyalty. The “intellectual capital” brought in by high-knowledge employees will be a major, if not the primary, competitive advantage.

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Strategy Driven

AUGUST 14, 2014

Every organization is looking to create and protect its competitive advantage and those often come in two flavors – resources or capabilities – and talent (your people) help you create, sustain and protect both. That manifests itself in how we recruit, manage, appraise and develop talent.

Marketing 87

Marketing Management Talent Management Competitive Advantage 87

Eric Jacobson

JANUARY 30, 2019

My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” I’ve found great success in developing programs like our year-long Leadership Academy for middle managers or our six-month program called Employee 100 for front-line staff.

Books 50

Books Leadership Ethics Morale 50

Skip Prichard

JUNE 12, 2023

The book delves into key areas such as developing a growth-oriented company culture, crafting robust strategies, executing flawlessly, acquiring top talent, nurturing employee motivation, fostering accountability, and differentiating one’s brand in a crowded marketplace. Culture is critical for sustained business success.

Power 98

Power Goal Objective Planning 98

ExactHire - Leadership

JUNE 3, 2021

Employee retention and morale go down, customer service suffers and companies struggle to maintain a competitive advantage. When considering how to make a tough hiring decision, develop a data-driven hiring process that artfully mixes objectivity with sound intuitive judgement to choose the best candidate.

How To 52

How To Emotional Intelligence Objective Quality 52

Eric Jacobson

NOVEMBER 30, 2014

My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” I’ve found great success in developing programs like our year-long Leadership Academy for middle managers or our six-month program called Employee 100 for front-line staff.

Books 84

Books Leadership Ethics Morale 84

Strategy Driven

JUNE 8, 2015

I get loyalty by giving loyalty. Develop a sales mission statement. Develop greater pride in accomplishment. EVALUATE how StrategyDriven gives you a competitive advantage. Contrary to what you might think, I’m not a 'people person.' I’m a one-on-one person. And I seek new knowledge every day.

Open-book 50

Open-book Loyalty Mission Statement Customer Loyalty 50

Strategy Driven

JUNE 16, 2014

Ben Franklin sought to cultivate his character by a plan of 13 virtues, which he developed at age 20 (in 1726), and continued to practice in some form for the rest of his life. Getting loyalty because you earned it. Giving loyalty because it’s your philosophy. EVALUATE how StrategyDriven gives you a competitive advantage.

Loyalty 57

Loyalty Open-book Customer Loyalty Ethics 57

Skip Prichard

JUNE 26, 2019

Many business leaders claim to have competitive advantage and yet they struggle to achieve the growth that they think is possible. My research led me to develop the six-step process that allows companies to outsize: (Copyright Steve Coughran, Used by Permission). Poor customer service is a killer of customer loyalty.

Strategy 79

Strategy SWOT Company Customer Loyalty 79

Strategy Driven

AUGUST 31, 2015

The best way to create a competitive advantage and to give yourself the best shot of succeeding is to give it everything you have at the start—to make it your top priority and to be laser focused. It’s how they earn the best things in life—trust, respect, loyalty, confidence and opportunity. Near the End, You Have to Finish.

Competitive Advantage 50

Competitive Advantage Greenleaf Long-term Short-term 50

Strategy Driven

DECEMBER 29, 2014

A developing strategy. ’ You will remain with your head buried in your phone, not paying attention to the world around you (with the things around you) and cheating yourself out of your competitive advantage. EVALUATE how StrategyDriven gives you a competitive advantage. A past experience. About the Author.

Power 62

Power Competitive Advantage Customer Loyalty Learning-by-Doing 62

The Empowered Buisness

JANUARY 2, 2014

That strong people culture ignited rapid growth and became their competitive advantage in a high commodity industry. I am in favor of developing a mindset and culture that focuses on positivity, as long as it is authentic. If he/she fires the employee, the leader is giving an unspoken message that loyalty is not valued.

Company 135

Company Organization Cost Self-aware 135

Strategy Driven

JULY 11, 2013

We explore the value of focusing on customers’ business results and how to implement such an approach so to earn greatly customer loyalty and higher profits. EVALUATE how StrategyDriven gives you a competitive advantage. how Accelerator Selling addresses the customer’s desired focus on business results.

Marketing 67

Marketing Customer Loyalty Competitive Advantage Resistance 67

Strategy Driven

JANUARY 17, 2014

However, innovations in the neurosciences to developments in social media have revealed that profitability should no longer be relegated to sales figures and profit margins alone. Consumers treat brands like relationships — they reward friends with their loyalty and lash out when wronged. A monthly recurring subscription of $9.95

ROE 50

ROE ROI Letter Airlines 50

Michael Lee Stallard

MAY 11, 2014

Smart leaders are developing a competitive advantage by creating a sense of connection and community among employees and customers. Each has developed a vocal and rapidly expanding following. . Each has developed a vocal and rapidly expanding following. . As seen on SmartBlog on Leadership. Engagement = connection.

Competitive Advantage 366

Competitive Advantage Power Customer Loyalty Participative 366

Strategy Driven

MARCH 30, 2015

Are you a member of a business development group like BNI? Not just for loyalty of existing customer base, but also to earn referrals and testimonials. EVALUATE how StrategyDriven gives you a competitive advantage. Have lunch with an existing customer once a week and bring a prospect for them. At least one group.

Loyalty 50

Loyalty Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

JUNE 9, 2014

Teach customer loyalty, not customer satisfaction. DEVELOP AND MAINTAIN A PRISTINE REPUTATION. EVALUATE how StrategyDriven gives you a competitive advantage. Here’s what to train and teach your salespeople : Teach why people buy rather than how to sell. Not just your company and your products – you personally.

Customer Loyalty 63

Customer Loyalty B2C Reputation CRM 63

Strategy Driven

APRIL 6, 2015

App developers are thriving to capacity. Social Selling Challenge: Partner with an app developer and make something happen. And unless you’re Amazon or Apple, you’re way behind the eight ball in development and execution. Hopefully your competition sucks worse than you do. Data-driven selling is the new norm.

Media 50

Media Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

AUGUST 24, 2015

Strong Core Value s: Values of respect, loyalty, and integrity are embedded in leadership behaviors toward employees, and infuse the organization. The Leadership Development Practitioner as a Change Agent. ATD awarded Phillips its highest honor, Distinguished Contribution to Workplace Learning and Development.

Organization 50

Organization Human Resources Bureaucracy Competitive Advantage 50

Strategy Driven

JUNE 15, 2015

Develop a sales mission statement. Develop greater pride in accomplishment. Develop a sales mission statement. EVALUATE how StrategyDriven gives you a competitive advantage. Read them carefully and begin with one or two. But all must be initialized and put into action to really have a GREAT year. Define yourself.

Mission Statement 50

Mission Statement Seminar Customer Loyalty Competitive Advantage 50

Harvard Business Review

MAY 4, 2018

In 2001, a new approach to technology development was created by a daring group of developers. Called Agile, the process put customers at the center of product development, encouraged rapid prototyping, and dramatically increased corporate speed and agility. Continuous Development is a growing trend in the software industry.

Agility 8

Agility Development Organization Software 8

Strategy Driven

DECEMBER 16, 2011

Create a competitive advantage, set the right tone, make effective decisions, keep talent inside your doors, and establish credibility-all while navigating unfamiliar and turbulent waters. When you provide it, they repay you with loyalty and exceptional performance. When you don’t provide it, they feel cheated and devalued.

Competitive Advantage 80

Competitive Advantage Micromanagement Motivation Execution 80

Lead from Within

MARCH 8, 2017

Develop a sense of urgency. Look for documented instances where goals have been met, sales and revenue earned, detailed performance statistics, initiatives you’ve undertaken, and key areas where you’ve demonstrated your loyalty and commitment. Here are four steps to make it happen.

Objective 78

Objective Document Survey Performance Review 78

Strategy Driven

DECEMBER 23, 2013

Investing in research and development helps to establish this culture and ensure the company will remain ahead of the curve. This type of progressive workplace culture nurtures loyalty to the company – especially in younger employees. Socially responsible companies have also been shown to develop greater employee pride.

Organization 58

Organization Open-book Innovation Technology 58

Strategy Driven

AUGUST 11, 2014

My personal development, and real creative thinking, began when I read Think and Grow Rich, by Napoleon Hill, in 1971. Therefore, remember this truth and begin developing the necessary intuitive faculty to enable you to sense what is false and what is true. EVALUATE how StrategyDriven gives you a competitive advantage.

Open-book 67

Open-book Document Customer Loyalty Competitive Advantage 67