In the CEO Afterlife

DECEMBER 11, 2012

My educated guess says that P&G and Unilever top management knew nothing of the conspiracy until the regulators came knocking. As much as ‘branded’ companies pride themselves on being differentiated, ‘value-added’ marketers, they continually exchange ‘price buyers’ with their competition.

Price 162

Price Discount Brand Incentives 162

In the CEO Afterlife

DECEMBER 11, 2012

My educated guess says that P&G and Unilever top management knew nothing of the conspiracy until the regulators came knocking. As much as ‘branded’ companies pride themselves on being differentiated, ‘value-added’ marketers, they continually exchange ‘price buyers’ with their competition.

Price 148

Price Discount Brand Incentives 148

N2Growth Blog

MARCH 19, 2014

Increased awareness of possible warning signs of organizational cancer, among leaders, managers and outside consulting firms that specialize in this area, as well as business relations and institutions in higher education, can have a great impact on the disease. Your operations deserve a longer, healthier life.

Health Care 323

Health Care Organizational Behavior Operations Diversity 323

N2Growth Blog

AUGUST 22, 2010

I think you’ll find that your view of the world will change dramatically when you rely upon your own observations, as opposed to what you read in a management report, or what you hear third or fourth hand in a meeting. The arrogant CEO doesn’t value the input of line and staff management.

Blog 417

Blog Gordon CEO Consultative 417

Kevin Eikenberry

NOVEMBER 30, 2010

Initially Tony Hayward, then CEO of BP, was actively engaged in the crisis. Then curiously, likely on the advise of legal counsel, he pulled back and seemed unable to manage the crisis. He even went to Houma, La., to provide on site assistance. And it did not help when he said he wanted “to get his life back.&#

Crisis 181

Crisis McClelland Advice Blog 181

N2Growth Blog

OCTOBER 25, 2010

BullDog Reporter’s Daily Dog Media, News and Intelligence for PR Pros. ** N2′s Top pick for the latest information from the PR world. magazine’s offering of information, products, services, and online tools for business or management. Inc.com Inc.

Directory 167

Directory Magazine Blog Brand 167

N2Growth Blog

JANUARY 10, 2011

link] ATIG Dear Mike, "I've found that 90% of problems companies have on-line are created by management, not technology" David Segal Why not E-leader ( participative) for better decision making to do the right thing ? Can manager be leaders? Identifying leaders? Have we really degenerated to this point?

Leadership 419

Leadership Blog Consultative Brand 419

N2Growth Blog

NOVEMBER 17, 2010

I have observed other reports where people have been attacked, injured, or were otherwise in need of help but didn’t receive it because bystanders would simply rather standby than help. Recently I spoke to a group of high-school marketing educators about the current state of social media marketing.

Media 419

Media Blog Audience Ryan 419

Strategy Driven

NOVEMBER 2, 2018

We must learn to benefit from change management, not to become victims of it. It is about more than the contents of a financial report. This is a comprehensive set of strategies, methodologies, policies, practices and programs that are integrated throughout business operations, supported and rewarded by top management.

Ethics 50

Ethics Mission Statement Strategic Planning Benchmarking 50

N2Growth Blog

DECEMBER 5, 2010

Madoff Investment Securities LLC, the financial derivatives market collapse, Toyota concealing owner reports of sudden acceleration (resulting in a USA man sentenced to prison) and the BP Gulf of Mexico Deepwater Horizon oil spill? And Mike, thanks, for providing the forum and moderating.

Blog 380

Blog Mission Statement Tactics Objective 380

Roundtable Talk

OCTOBER 28, 2010

← Hey Leaders: Dial Down the Drama Restore your sanity: how Gen X and Y need to step up on work/life balance → Peer to Peer: managing sideways relationships Posted on October 28, 2010 by LeaderTalker | Leave a comment Former city councilor Rob Ford has set heads spinning in Toronto with his mayoral race victory. Re-read point 3).

Management 34

Management Short-term Politics Long-term 34

Harvard Business Review

AUGUST 8, 2014

Whether the worlds scariest outbreak of Ebola can be managed may come down to communications. To find some ideas for the terrible situation unfolding in West Africa now, it may be useful to look to past efforts in fighting HIV, leprosy, and diarrhea (a major killer of children under the age of 5 in emerging markets).

Power 8

Power Management Storytelling Crisis Management 8

N2Growth Blog

SEPTEMBER 9, 2010

I was driving to my office when I heard a sketchy report of a “small plane&# hitting the WTC. Roy Atkinson I think we all learned some lessons about the courage and honor of our first responders. We’ll never take their commitment lightly. My thoughts raced. My best friend, Rob, was working 2 blocks from the WTC.

Blog 397

Blog Hotels Follow-up Brand 397

Roundtable Talk

JULY 5, 2010

Think that these types of discussions on prospective job candidates only occur when tabloid reporters are involved? It made me wonder what was said about me when I wasn’t in the room and reinforced that management truism: your skills may get you hired, but your behavior will get you fired (or, in this case, derail your chance for promotion).

Ryan 34

Ryan Career Blog Simon 34

Roundtable Talk

NOVEMBER 12, 2010

Senior management reviews the ideas and responds to questions raised. By staying connected to the front-line (not just your management direct reports), you get the unfiltered information, perspectives and insights directly … rather than through the layers of the management rinse cycle. Skip to content Home Welcome!

COO 28

COO Chief Operating Officer Blog Godin 28

Harvard Business Review

JUNE 2, 2015

In my former position as Managing Director of Philip Morris Ukraine where I was based from January 2012 until February 2015, I was forced to see it as a business crisis that threatened our people, operations, and bottom line. Indeed, Ukraine’s troubles offered an opportunity to build the leadership capacity of my management team.

Crisis 8

Crisis Management Contingency Plans Objective 8

Harvard Business Review

DECEMBER 20, 2016

The contemporary CEO must not only be expert at addressing the commercial verities of products, markets, and competitors. These include legislation, regulation, investigation, enforcement, litigation, ethics, reputation, crisis management, corporate citizenship, and pressures from public officials, NGOs, and the media.

CEO 8

CEO Ethics Chief Financial Officer Supply Chain 8

Harvard Business Review

OCTOBER 7, 2016

Few things are more damaging to a brand’s reputation than a hack in the headlines, and in the event of a public security incident, it’s highly likely that the Chief Marketing Officer (CMO) and the Chief Security Officer (CSO) will be the first people the CEO looks to and says “What do we do now?”

Planning 9

Planning Company Crisis Brand 9

N2Growth Blog

NOVEMBER 23, 2010

In fact, the report points out how “U.S. The essence of managing cognitive bias is to realize that it is unavoidable, it is an essential part of being human." universities to ensure the student population base remains “white” instead of being overrun by high-performing Asian students.

Diversity 320

Diversity Blog Leadership Learning-by-Doing 320

Harvard Business Review

OCTOBER 7, 2014

This was of course the case when the Rice video was leaked to the press, or, in another example, when reports broke that at least 35 veterans died while waiting for care at a VA hospital in Phoenix, Arizona. Crisis management Ethics Leadership' Will I have to change my behavior?

Company 13

Company Crisis Crisis Management Video 13

Harvard Business Review

DECEMBER 6, 2010

We witnessed Facebook overtake Google in most weekly site traffic, while some surveys reported nearly 95% of companies using LinkedIn to help in recruiting efforts. While many mavens have adopted ways to manage and cope, average users may find themselves at the beginning of the curve in need of a 12-step social identity program.

Media 17

Media Trends Globalization Crisis Management 17

Strategy Driven

OCTOBER 4, 2013

Just as we gain wisdom from the business failures and corporate scandals, we can learn equally valuable lessons from crisis situations that were successfully handled. The insightful companies examine their own backyards… applying the discussions, uncoverings and applicabilities to how they will better manage in the future.

Crisis 56

Crisis Airlines Transportation Crisis Management 56

Harvard Business Review

MAY 8, 2014

Large companies rarely face this growth killer since most of them maintain deep cash reserves, have access to the financial markets, and possess the financial discipline to react long before a crash. Midsized companies need to be far more cash-conscious — even penurious — when their markets go sour. firm in 1989.

Crisis 8

Crisis CFO GAAP Banking 8

N2Growth Blog

SEPTEMBER 22, 2010

And I can assure you that any CEO who views him/herself as an army of one will fail. I often observe ego centered conflicts among senior executives, which turn into a competition for turf, budget, power, influence, control, and ultimately survival.

Team Building 284

Team Building Blog Team CEO 284

Harvard Business Review

JUNE 18, 2012

When Emma Cookson, the Chairman of the New York branch of Bartle Bogle Hegarty (BBH), an award-winning ad agency, and her team concocted an innovative marketing program called Homeless Hotspots , they genuinely had no sense of the furor that they'd be facing when the project launched.

Participative 11

Participative Crisis Crisis Management Conference 11

Harvard Business Review

OCTOBER 17, 2011

Hanging over the right corner of his office was a flat screen TV tuned to a financial channel posting the most recent "unprecedented" crash in markets around the world. The psychological term for it is called "affect tolerance," or the ability to manage our emotional responses to outside events.

Short-term 10

Short-term Long-term Crisis Competitive Advantage 10

Harvard Business Review

AUGUST 3, 2012

But for businesses, knowing when to expend time and effort preventing — and planning responses to — low probability, high consequence events is now, more than ever, one of the hardest and most important risk management problems to address. The implications of the report for risk management go far beyond the nuclear industry.

Risk Management 11

Risk Management Supply Chain Crisis Report 11

N2Growth Blog

OCTOBER 6, 2010

Leaders make the news, they don’t report it. Fear is dead as a management tool. Now that Bill will probably never speak to me again, here are the few gems that he passed along to the audience: Get better every day you live. In a world where everything is connected, anything is possible. The best idea should win.

Blog 330

Blog Brand Media Influence 330

Harvard Business Review

APRIL 12, 2017

The company’s stock lost hundreds of millions of market cap , but the damage to the brand (and future sales) may be far higher. For example, in China, a critical growth market for the airlines, the disturbing passenger-shot video story has gone super-viral (likely in part because the passenger manhandled by United was Asian).

Airlines 12

Airlines Brand Video Operations 12

Harvard Business Review

MARCH 22, 2011

Consider the reports of my HBS colleague Hiro Takeuchi, a Japanese national who was working in Tokyo last week when tremors hit the city. There was no pushing and shoving, Takeuchi reported, no honking of car horns, even in long waits for a tank of gas. Kresge Professor of Marketing at the Harvard Business School.

Takeuchi 14

Takeuchi Fashion Case Study Crisis 14

N2Growth Blog

JANUARY 9, 2011

" If you, or anyone else is interest in reading about those they can download my report filled with specific client case studies at [link]. link] mikemyatt Hi Skip: Thanks for the comment as well as for sharing your insightful observations. I appreciate you sharing your link which also contains some great advice.

Tips 416

Tips Blog Learning-by-Doing Open-book 416

N2Growth Blog

SEPTEMBER 19, 2010

With the plethora of reading material on the market today it is not a simple thing to make sure that you’re covering all the bases in a time efficient fashion. link] Diploma in Digital Marketing Qualification – MMC Learning | Digital Marketing [.] link] mikemyatt One of my favorite Churchill quotes (of which I have many).

Blog 419

Blog Open-book Library Learning-by-Doing 419

Strategy Driven

APRIL 4, 2014

92% of all business mistakes may be attributed to poor management decisions. 85% of the time, a formal program of crisis preparedness will help the organization to avert the crisis. 41% of employees falsify records and reports. The average person and organization changes 71% per year. 56% of employees lie to supervisors.

Budgeting 77

Budgeting Succession Consultative Crisis 77

Eric Jacobson

NOVEMBER 9, 2010

skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. companies using a blog for marketing purposes, your business likely will within the next year.

Blog 55

Blog Company How To Mentor 55

Harvard Business Review

APRIL 1, 2013

And as a management professor (Scott speaking here) this inevitably has led me to wonder how team dynamics will play out on the mountain — as my life may depend on it. Reporting a health concern might result in being seen as weak. I am about to climb Mount Everest. Tell stories, even ones that make you vulnerable.

Team 8

Team Uncertainty Stress Commitment 8

Strategy Driven

FEBRUARY 7, 2014

This Annual Report issue celebrates the year, as basis for helping business people to prepare for the future. Power Stars to Light the Business Flame , by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. They’ve changed more than they wish to acknowledge.

Planning 57

Planning Learning Curve Learning-by-Doing Budgeting 57

Harvard Business Review

NOVEMBER 11, 2015

According to news reports, the building had been constructed quickly and cheaply with substandard materials on a filled-in pond. In her five years as CEO, she’d successfully managed stock market crashes, layoffs, a recession, strikes, downsizing — but nothing had prepared her for this. Costs and Risks. Laura sighed.

Supply Chain 8

Supply Chain Case Study Merchandising Hotels 8