Kevin Eikenberry

NOVEMBER 30, 2010

Unleash Your Remarkable Potential Newsletter Video Insights Connect With Me Ask Me A Question Public Workshop Dates Bud To Boss – Indianapolis, In Public Workshop Information Special Reports Online MBA Rankings This site runs on the Thesis theme for Wordpress.

Crisis 181

Crisis McClelland Advice Blog 181

Harvard Business Review

MARCH 20, 2014

Crisis management is the ultimate stress test for the CEO and other top leaders of companies. The mantra for all leaders in crisis management must be: “It is our problem the moment we hear about it. Preventive systems and testing should be in place to reduce the issues to an absolute minimum.

Crisis Management 8

Crisis Management Crisis Management CEO 8

N2Growth Blog

AUGUST 22, 2010

I think you’ll find that your view of the world will change dramatically when you rely upon your own observations, as opposed to what you read in a management report, or what you hear third or fourth hand in a meeting. The Unaware CEO : These CEO’s will take any report or piece of information at face value.

Blog 401

Blog Gordon CEO Consultative 401

Strategy Driven

NOVEMBER 2, 2018

In an era that encompasses mistrust of business, uncertainties about the economy and growing disillusionments within society’s structure, it is vital for every organization to determine, analyze, fine-tune and communicate their value systems. It is about more than the contents of a financial report.

Ethics 51

Ethics Mission Statement Strategic Planning Benchmarking 51

Chartered Management Institute

FEBRUARY 26, 2024

Additional reporting by David Waller. In a hazardous world, managers can learn from the world of scuba diving: train hard, because you’ll never get rid of risk Scroll for more Shortcut to start of content Gareth Lock, founder of The Human Diver. Deep questions: What diving teaches us about risk Words Caroline Roberts.

Uncertainty 52

Uncertainty Risk Management Training Compliance 52

Harvard Business Review

APRIL 22, 2013

Cautela mentioned that they''ve been actively quashing online reports that Staples told employees to report for work despite the lockdown, saying those resulted from misunderstandings. On Friday, I heard reports through social media that some employees were either explicitly told to report for work, or felt pressured to do so.

Crisis Management 9

Crisis Management Crisis PR Short-term 9

Harvard Business Review

OCTOBER 17, 2018

The set of individuals who would benefit from leadership skills in daily practice is much wider than those with specific career interests in management. A second, separate set of necessary skills deals with systems literacy. impact of training on quality metrics) of their interventions.

Training 13

Training Leadership Health Care Education 13

Harvard Business Review

JULY 3, 2018

averting disasters (scheduling an annual checkup at the doctor or creating a crisis management protocol for your business). Examples: making a will, investigating a lump, succession planning for your business, actually reading your insurance policies, or creating that crisis management plan.

How To 15

How To Crisis Management Learning Curve Goal 15

Harvard Business Review

OCTOBER 7, 2014

This was of course the case when the Rice video was leaked to the press, or, in another example, when reports broke that at least 35 veterans died while waiting for care at a VA hospital in Phoenix, Arizona. They are systemic. These moments are about larger systems of roles, beliefs, behaviors, and history.

Company 13

Company Crisis Crisis Management Video 13

N2Growth Blog

SEPTEMBER 9, 2010

working with one of our business partners was installing an electronic security system in the Pentagon window that was struck. I was driving to my office when I heard a sketchy report of a “small plane&# hitting the WTC. Of particular note, I remember receiving the call that a young technician (Allen Bandy – sp?)

Blog 362

Blog Hotels Follow-up Brand 362

Harvard Business Review

JUNE 7, 2018

The federal government’s lack of preparedness and inadequate response to Katrina met with widespread criticism, and the need for a more robust system to respond to natural catastrophes emerged as one of the key lessons from the 2005 storm. The Health System Was Frail Even Before the Storm.

Health Care 8

Health Care Insurance System Human Capital 8

Harvard Business Review

AUGUST 9, 2018

For instance, banks have been using transaction monitoring systems for decades based on pre-defined binary rules that require the output to be manually checked. The success rate is generally low: On average, only 2% of the transactions flagged by the systems ultimately reflect a true crime or malicious intent.

Banking 8

Banking Strategic Fit Risk Management Real Estate 8

Harvard Business Review

AUGUST 14, 2012

The newly released report analyzing that day slams the police and the government for ineptitude, much like the infamous 9/11 report in the U.S. The system must connect the dots horizontally. The tipster even reported the license plate number, a possible break in the case! just passed on), and if not, to act themselves.

Management 14

Management Licensing Crisis Hedge 14

Harvard Business Review

OCTOBER 3, 2016

Doctors were locked out of their patients’ medical records, and they couldn’t access their own reports. Their system data had been encrypted by malicious software. After two weeks of writing everything down on paper, the hospital paid a $17,000 ransom in Bitcoin to regain access to their computer systems.

Company 10

Company Software Self-aware System 10

Harvard Business Review

DECEMBER 20, 2016

These include legislation, regulation, investigation, enforcement, litigation, ethics, reputation, crisis management, corporate citizenship, and pressures from public officials, NGOs, and the media. The challenges of business-in-society issues arise in many different settings.

CEO 8

CEO Ethics Chief Financial Officer Supply Chain 8

Harvard Business Review

DECEMBER 20, 2013

Now six years later, an actual event has occurred that is eerily similar to that fictional scenario: a trusted retailer’s point-of-sale system security was breached and a large amount of customer data may be compromised. The New York Times reported that as many as 40 million customers may be affected by the data breach at Target.

Crisis 8

Crisis How To Crisis Management Media 8

Strategy Driven

OCTOBER 4, 2013

It’s not enough just to handle a crisis effectively. The follow-through and crisis preparedness planning process helps to divert other crises from transpiring. Recommendations for crisis management and preparedness as part of macro planning are offered. In times of crisis, advisors are called upon more frequently.

Crisis 59

Crisis Airlines Transportation Crisis Management 59

Harvard Business Review

DECEMBER 1, 2017

Ineffective communication channels, overburdened response systems, satellite disruptions, and internet blackouts further impede people from getting the help they need. In practice, this starts with establishing systems that connect local data to government responders. Timing is everything in a disaster situation.

Transportation 8

Transportation Tactics System Chemicals 8

Harvard Business Review

MARCH 22, 2011

Thus, taking care of other people becomes much more central to its value system. Consider the reports of my HBS colleague Hiro Takeuchi, a Japanese national who was working in Tokyo last week when tremors hit the city. There was no pushing and shoving, Takeuchi reported, no honking of car horns, even in long waits for a tank of gas.

Takeuchi 14

Takeuchi Fashion Case Study Crisis 14

Harvard Business Review

SEPTEMBER 28, 2017

Her team investigates and reports human rights violations, such as the ongoing genocide of the Yazidi minority by the Islamic State , also known as ISIS. “Objective reporting is vital for advocacy, which leads to aid. It’s by doing high-quality, objective reporting that we help alleviate suffering.” Resilience.

Stress 14

Stress Learning-by-Doing Report Project 14

N2Growth Blog

NOVEMBER 23, 2010

In fact, the report points out how “U.S. Frankly, I'm all for letting the system be overrun by those who deserve to be there. Our educational system, family, societal status, etc indoctrinates biases). I admire so much of your writings and was genuinely shocked by this post.

Diversity 296

Diversity Blog Leadership Learning-by-Doing 296

Harvard Business Review

MARCH 17, 2011

These two unprecedented events are stark reminders that effective crisis management involving complex science and technology is wholly dependent on well-thought-out — and actively practiced — crisis response plans. The possibility of a well blow-out was explicitly addressed by systems, processes and technology.

Crisis Management 15

Crisis Management Crisis Management Chemicals 15

Harvard Business Review

OCTOBER 17, 2011

The first time adrenaline floods our systems its effects are dominant. Studies show that individuals used to the presence of adrenaline report increased focused and concentration, greater endurance, and heightened wakefulness. Assume that fluidity and crisis management will be a core part of all of our jobs.

Short-term 10

Short-term Long-term Crisis Competitive Advantage 10

Harvard Business Review

AUGUST 3, 2012

Unfortunately, however, the benefit of hindsight, reflected in commission reports on past disasters, is not available to leaders today trying to make best-efforts judgments on which potential problems or events in the future require current action — and what those preventive and responsive actions should be.

Risk Management 10

Risk Management Supply Chain Crisis Report 10

Harvard Business Review

MARCH 16, 2018

It turned out the check had initially picked up on something important: a bug that caused the system to ignore orders for more than 20 minutes, an eternity on Wall Street. Rather than being punished for his error, the seaman was commended by his commanding officer in a formal ceremony for his bravery in reporting it.”

Crisis 11

Crisis IPO Film How To 11

Harvard Business Review

OCTOBER 24, 2017

For example, the system would let a doctor see if a patient was obtaining prescriptions from multiple physicians within a short time span. But the utilization of PDMPs by physicians has been low, largely because most states do not mandate that physicians check the PDMP before prescribing an opioid.

Health Care 8

Health Care Comparison Crisis Incentives 8

Harvard Business Review

JUNE 2, 2015

We assured them through our actions that our most important priority was to keep them and their families safe and, to that end, instituted nightly head counts and safety reports during the worst of the crisis. To manage a crisis, the leadership team must function at its highest capacity.

Crisis 8

Crisis Management Contingency Plans Objective 8

Eric Jacobson

NOVEMBER 7, 2010

Sunday, November 7, 2010 How To Write A Business Plan In About One Hour Kansas City’s Joe Calhoon, published earlier this month, The 1 Hour Plan for Growth , where he provides a system for creating a clear and compelling business plan for growth. Dont limit your time for only your direct reports. Objectives 5.Strategies

Planning 56

Planning Mission Statement How To Mentor 56

Strategy Driven

FEBRUARY 4, 2011

It takes tragedies occurring in order for the system to stand back, take focus and fix what is wrong. This chapter puts business events of the last two years into perspective… covering a broader scope of subjects than has been reported and discussed. This book states the case for more of a macro-focused approach to management.

Ethics 59

Ethics Cost Crisis Learning-by-Doing 59

Eric Jacobson

OCTOBER 28, 2010

Lighting : Use more efficient lighting systems, such as those with motion sensors, particularly in your office bathrooms. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place? Make conversation with your team.

How To 50

How To Mentor Mission Statement Tips 50

Eric Jacobson

MAY 22, 2010

David has worked with Microsoft, Cisco Systems and Virgin Atlantic, and is the president and founder of The Grossman Group in Chicago, IL. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

eBook 50

eBook Mentor Mission Statement Tips 50

Harvard Business Review

MARCH 20, 2014

Reports on exactly when (and how) GM’s top executives learned about the switches vary. According to one report : “The company has acknowledged it learned about the problem switches at least 11 years ago, yet it failed to recall the cars until last month.” After that, yellow and red reports came in regularly. GM has recalled 1.62

Report 8

Report Learning-by-Doing Crisis Management CEO 8

Harvard Business Review

SEPTEMBER 14, 2012

BP and the government are reported to be $10 billion apart on a final resolution of all government claims, not just those arising from the Clean Water Act (BP=$15M, DoJ=$25B). The harsh wording was, in part, a negotiating tactic (and probably a tough-on-business election year initiative).

Industry 15

Industry Operations Report Globalization 15

Roundtable Talk

SEPTEMBER 1, 2010

Although most leaders would acknowledge that command and control approaches to management no longer work, many grumble that they wish it would (it’s much easier to dictate direction than to engage in dialog). But most of our organizational systems, especially rewards, haven’t kept up. So back to Drive.

Motivation 37

Motivation Long-term Short-term Incentives 37