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My Crisis Leadership Playbook

Next Level Blog

The ideas I’m sharing in this post are the basics of a crisis leadership playbook that is something of a work in progress. So, those are my current thoughts on running a crisis leadership playbook. I’ve always talked about optimal routines and “good enough for today” routines. There will be wins to celebrate! What resonates with you?

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Resetting Your Operating Rhythm for the “New Normal”

Next Level Blog

The COVID-19 crisis brings another “new normal” every day. The situation is too fast-moving, fluid and unprecedented for any of us to settle in for whatever the long haul is and keep on truckin’ with the same operating rhythm we’ve used up until now. There is no new normal yet. Mine, at least, was like that.

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Researchers Demand A Living Wage To Combat The Cost Of Living Crisis

The Horizons Tracker

The cost of living crisis has hit 2022 particularly hard, with prices for many essential items rising considerably, resulting in very real fears of extreme financial hardship for many. “Living wages are long overdue. . “Living wages are long overdue. Conversely, not paying living wages comes with many costs.”

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Strategies for Overcoming Crisis in The Hospitality Industry

Strategy Driven

Every organisation is likely to face a crisis now and again. Predicting what a crisis will entail is impossible in many situations – but it’s how a team prepares and responds that can dictate whether and to what degree a business recovers. Periodically reviewing plans is one important strategy for managing crisis.

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The Seven Tests of A CEO

Leading Blog

This test begins with the ability to crystalize the issue or idea in simple terms and then create a clear, galvanizing plan to get everyone moving in the same direction. Listening is actually being alert to the whole ecosystem in which you operate.” Test #6 Can You Handle a Crisis? A crisis often emerges out of uncertain times.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. In servant-leadership terms, this is a failure of the principle, THOROUGHNESS. To be thorough means putting long-term results ahead of short-term gains. This was the main root of their problem. Overcompensate.

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Learning & Development’s Role in Operational Efficiencies in 2022

HR Digest

Imparting training in such a scenario will be difficult in terms of platform/device compatibility, Internet connectivity, employee distraction/focus, fixing rotas and time management. Operations Before Experiences. In a recent research published in ATD by Robyn Defelice, “How long does it take to create one hour of training?’,