Strategy Driven

SEPTEMBER 1, 2013

Finance leaders; find out how to stop struggling with time-consuming, inaccurate incentive compensation processes. Complimentary Resource – Operational Risk Management: How Best-in-Class Manufacturers Improve Operating Performance with Proactive Risk Reduction. by Ultimate Software. Find out how in this quick guide!

Resources 50

Resources CFO ROI Risk Management 50

N2Growth Blog

NOVEMBER 29, 2010

Posted on November 29th, 2010 by admin in Miscellaneous , Operations & Strategy , Talent Management By Mike Myatt , Chief Strategy Officer, N2growth Bonus or no bonus? There is a tremendous amount of conflicting data as to whether or not incentive compensation in any form is an effective motivation tool. That is the question.

Blog 318

Blog Metrics Brand CEO 318

Strategy Driven

NOVEMBER 6, 2015

When you own and operate a business you need to have certain procedures for an efficient and seamless function. Sometimes the difficulty of managing your time makes for a haphazard operation. An inefficient operation results in unproductive activities which often miss the point and worse yet, result in wasted time and wasted resources.

Succession 50

Succession Strategic Planning Budgeting Goal 50

N2Growth Blog

MAY 5, 2011

Pricing impacts everything from strategy and tactics, to finance, to branding, to marketing and sales, to vendor selection and supply chain management, to recruiting and compensation, and to customer satisfaction and loyalty. Methodology : You do have a choice…Moreover most successful pricing models offer a variety of options.

Price 308

Price Discount Brand Supply Chain 308

Deming Institute

JANUARY 9, 2017

Many large investments at our railroad and utility operations are also made with an eye to payoffs well down the road. …. At Berkshire, managers can focus on running their businesses: They are not subjected to meetings at headquarters nor financing worries nor Wall Street harassment. Market Incentives: encourage more patient capital.

Short-term 28

Short-term Long-term Deming Management 28

Harvard Business Review

DECEMBER 29, 2014

According to “Spin Selling” author Neil Rackham, when Xerox first established a sales operations group in the 1970s to take on activities such as sales planning, compensation, forecasting, and territory design, group leader J. •Administer quarterly sales incentive compensation plans and the goal setting process.

Offshoring 10

Offshoring Outsourcing Analysis Incentives 10

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. The payoff from linking incentives to customer feedback can be significant. In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Your CFO and finance team can take a leadership role here.

Incentives 11

Incentives Sample Customer Loyalty Metrics 11

Harvard Business Review

JUNE 30, 2016

In comparison to other methods (such as Six Sigma or activity-based costing), ZBB typically does not address operational excellence in core processes (marketing, sales, supply chain, procurement, manufacturing) or fundamental cost drivers such as portfolio complexity, organizational complexity, customer complaints, and quality issues.

Zero Based Budgeting 9

Zero Based Budgeting Budgeting Supply Chain Company 9

Harvard Business Review

MAY 15, 2013

This is a problem, because without a reasonable definition (or definitions) of culture, we cannot hope to understand its connections to other key elements of the organization, such as structure and incentive systems. Culture is powerfully shaped by incentives. But where do incentives come from?

Incentives 8

Incentives Definition Pharmaceuticals System 8

Harvard Business Review

JANUARY 13, 2014

As Clayton Christensen likes to note , the primary job of leadership today is to “source, assemble, and ship numbers.” As it notes, “When we operate according to these principles, the stockholders should realize a fair return.”. Innovation Leadership Strategy' No, it’s to maximize shareholder value.

Levitt 12

Levitt Christensen Competitive Advantage Welch 12

Harvard Business Review

JANUARY 16, 2017

Their operating environment changes in a way they don’t recognize, or they take on a project that they believe is within their capability but isn’t. But as the organization grew, its operations became more complex. Consequently, the finance group, the risk organization, and the nonexecutive directors do most of this work.

Company 8

Company CEO Finance System 8

Harvard Business Review

SEPTEMBER 8, 2017

These efforts have enabled operational efficiencies, cost reductions, and greater agility, preparing companies for the next phase of digital transformation: driving growth. This is a break from the traditional paths of finance, sales, and operations to the top spot. Over: CMOs take over new responsibilities.

CEO 8

CEO Marketing Span of Control Sports 8

Strategy Driven

DECEMBER 2, 2019

It has to be the responsibility of every single department: human resources, training, marketing, support, sales, IT, finance, operations and, most importantly, leadership. Start asking yourself if you’re constantly offering incentives to new customers only. You ignore them at your peril.

Company 71

Company P&L Bottom-up Advertising 71

Harvard Business Review

OCTOBER 5, 2018

We also invested significant leadership time in performing final interviews for all roles — from medical assistants to physician leaders — to ensure that each team member would strengthen the team’s dedication. Our primary care clinicians operate in multidisciplinary teams.

Health Care 8

Health Care Metrics Cost Operations 8

Harvard Business Review

AUGUST 5, 2014

To have the influence to help set business strategy for the company, CMOs need to translate customer insights into terms meaningful to senior leadership. Talk about how complex marketing has become is very much in vogue, but there’s much less discussion about the operational (and diplomatic) muscle CMOs need in order to get things done.

P&L 11

P&L Banking Marketing Call Center 11

Harvard Business Review

APRIL 24, 2017

At the other end of this dimension is the broader context, where politics operates at the organizational level. It might also include political capital that arises from membership of or strong ties to a high status group such as the finance committee, a special task force, or the senior management team.

Politics 14

Politics Bureaucracy Long-term Short-term 14

Harvard Business Review

JUNE 20, 2011

The two went way back: Both had been with their German parent company, Almond Chemical, since 1999, when it first established operations in China. Such incentives were commonly accepted in China and routinely employed by Almond's competitors. Taking his seat, Liu nodded at the head of HR, who was running the training. Are you okay?"

Case Study 11

Case Study Chemicals Ethics Finance 11

Harvard Business Review

NOVEMBER 29, 2010

In slightly more formal terms, Id suggest that they were able to take on, at least in tiny part, five of Robert Merton and Zvi Bodies six standard functions of a financial system: settling payments, providing information, setting incentives, pooling resources, and transferring resources.

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

OCTOBER 6, 2011

Our stakeholder-based strategy rests on the following key pillars: People: The human factor plays a central role in our operations, and thus our business growth must be tied to the growth of our people. CEOs and boards: Esquel's governance and incentive structure allow it to persistently embrace and pursue the values described above.

Industry 10

Industry Strategy Supply Chain Long-term 10

Harvard Business Review

MAY 15, 2014

Most substantially: Walmart has a number of initiatives to combat the culture of silence which allegedly allowed the Mexican scandal to fester for a number of years before corporate leadership was informed. That malign culture, in turn, allowed corporate leadership to ignore the evidence of wrongdoing and keep the board in the dark.

Compliance 8

Compliance Committee Globalization CEO 8

Harvard Business Review

MAY 27, 2015

That’s why states continue to compete to lure companies to build new offices and plants — like the Tesla gigafactory in Nevada — by offering tax breaks and multi-billion dollar incentive packages. For each city or region the right mix of programs depends on what outcomes the leadership of that area is trying to achieve.

Entrepreneur 8

Entrepreneur Policies Banking Innovation 8

Harvard Business Review

OCTOBER 18, 2011

They go by names like corporate social responsibility, sustainability, shareholder advocacy, social assessment and auditing, consumer action, government regulation, leadership development, ethics, realignment of incentives , attracting long-term investors , creating shared value , and more. Educate and Motivate Others.

CEO 12

CEO Incubator Supply Chain Entrepreneur 12

Harvard Business Review

DECEMBER 20, 2016

I also know all too well that, like all strategies, superconsumer strategies can be hard to implement, because of internal processes, misaligned incentives, and organizational structures that are difficult to navigate. Good leadership certainly helps, but more often than not, the organization will revert to business as usual.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Chris Brady

FEBRUARY 8, 2010

This has always been accomplished best through community activism, social norms, private enterprise, proper incentives aligned to reinforce the correct behavior, and the like. It all started with the "I Want You to Want Me" song that I first heard blaring at a gas station in South Carolina while on vacation.

Politics 77

Politics Blog Travel Letter 77

Harvard Business Review

JUNE 26, 2018

Companies need to institutionalize innovation rather than expect it to simply flow forth from intrapreneurs operating within existing structures. To start, innovation must be recognized as a permanent function of a successful company, just like other business functions such as accounting, operations, sales, and finance.

Incubator 8

Incubator Innovation Strategic Planning Human Resources 8

Harvard Business Review

DECEMBER 13, 2017

Most attempts to combat short-termism are flawed because they focus on changing CEO behavior through some combination of pleading and incentives. A recurring theme in those interviews was bemoaning major changes in R&D strategy that occurred as a consequence of new, often outside, leadership.

Short-term 8

Short-term Decentralization Company Trends 8

Harvard Business Review

SEPTEMBER 29, 2016

Nurturing this kind of know-how is essential to maintaining the firm’s core capabilities, those unique innovations — whether in marketing, operations, finance, technology, or other areas — that are not easily replicated by competitors.

Organization 8

Organization Development Mentor Incentives 8

Harvard Business Review

SEPTEMBER 19, 2016

It’s also a massive operational challenge because companies are not set up to make very frequent pricing changes, whereas currencies can move hugely overnight. The company’s local team was thus compelled to offer non-monetary incentives to avoid losing customers, including marketing support, consulting services, and others.

Price 8

Price Globalization Depreciation Marketing 8

N2Growth Blog

SEPTEMBER 24, 2010

_After all, culture is defined by the behaviors that are incented and repeated inside your company. Thanks again for stopping by… sage9 I suppose I am in agreement with you – In fact that is probably what I do when strategically building culture through brand leadership – again –Thanks for this post!

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Blog Strategy Brand Bottom-up 305

Harvard Business Review

DECEMBER 28, 2015

I have often been struck by the way companies operating in industries as diverse as telecommunications and transport manage to collaborate in a competitive environment, yet health organizations find collaboration difficult even when they are not competing. There are three compounding problems that inhibit large-scale, sustainable change.

Health Care 8

Health Care System Telecommunications Quality 8