Harvard Business Review

OCTOBER 23, 2015

Early efforts to publish performance data about doctors and hospitals usually required a strong external force, such as pressure from a state department of health. Some leading health care systems are now publishing ratings of their physicians on their own websites, not just ceding that activity to consumer outlets.

Health Care 8

Health Care Trends Report Metrics 8

Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Taking the Pulse of Health Care Transformation. Sensitivity to operations.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

SEPTEMBER 13, 2012

The Emergence of Health as the Business of Health Care. On January 19, 2012, after 131 years of operation, the Eastman Kodak Company filed for Chapter 11 protection in U.S. The analogous situation in health care is that whereas doctors and hospitals focus on producing health care, what people really want is health.

Health Care 15

Health Care Levitt Film Chemicals 15

Harvard Business Review

DECEMBER 23, 2015

If the health care industry followed suit, the impact on the quality and cost of care, the patient’s experience, and innovation could be enormous. The impact of open, standardized APIs in health care would be even more significant. Leading Change in Health Care. Insight Center.

Health Care 8

Health Care Incentives Technology System 8

Harvard Business Review

JUNE 14, 2017

The Leading Edge of Health Care. The bulk of HCIT investment supports startups that sell data — clinical or operational information that is otherwise difficult for clients to obtain or to organize. CMS’s move illustrates a broad trend. Insight Center. Sponsored by Optum. What’s a data provider to do?

Health Care 8

Health Care Levitt Competitive Advantage Pharmaceuticals 8

Harvard Business Review

SEPTEMBER 30, 2015

Provider consolidation takes many forms, but the general trend can make it easier to share electronic records systems, coordinate care of patients, and eliminate redundant costs. Tell us what health-care content you’d like to see more of from HBR.

Health Care 8

Health Care Consensus System Quality 8

Harvard Business Review

NOVEMBER 6, 2013

In 1980, the national expenditure on health care in the United States was just over 9% of Gross Domestic Product. According to data published by the Kaiser Family Foundation, workers’ earnings rose by 47% from 1999 to 2012, but their contribution to health insurance premiums during that time went up by 180%.

Health Care 8

Health Care Constraint Budgeting Quality 8

Harvard Business Review

DECEMBER 23, 2014

They can use their market power (they direct the bulk of health care dollars) and understanding of different consumer segments to create innovative products, services, and partnerships that address consumers’ needs. In the process, they can help move us all toward a low-cost, value-based health care system.

Health Care 8

Health Care Insurance Industry Retail 8

Harvard Business Review

OCTOBER 18, 2012

If you've had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven't given it much attention lately, you should take a fresh look. I see three forces behind this trend: 1. But improvement has improved. But improvement has improved.

Operations 15

Operations Six Sigma Supply Chain Webinar 15

Harvard Business Review

OCTOBER 8, 2015

The shift from volume-based to value-based health care is inevitable. Although that trend is happening slowly in some communities, payers are increasingly basing reimbursements on the quality of care provided, not just the number and type of procedures. at Mayo in Rochester, Minnesota, compared with 13.2% nationally.

Health Care 8

Health Care Business Model Mayo Short-term 8

Harvard Business Review

JULY 22, 2014

In health care, the Hippocratic Oath — “first, do no harm” — can hold as much sway in the board room as it does in the exam room. Among health care leadership, it can have the unintended effect of promoting inaction over change and innovation. health care has become akin to a smothered child—stifled and arrested.

Health Care 8

Health Care Information Technology Learning-by-Doing Information 8

Strategy Driven

JANUARY 31, 2011

area, a move it describes as “driven largely by health care reform, which demands an integrated regional network.&# Many established actors in the health care industry – including insurers, brokers and providers – are searching for ways to increase their market clout. Johns Hopkins is not alone. .&#

Crisis 63

Crisis Health Care Insurance Newsletter 63

Harvard Business Review

JULY 11, 2013

Understanding the implementation plans for the health care law passed in 2010 is a complicated job for even the most seasoned policy wonks. A cascading series of deadlines, operating systems, and reporting rules have to be arranged, tested, and communicated. health care sector. What happens next? Growth in the U.S.

Health Care 8

Health Care Parcell Politics Policies 8

Strategy Driven

FEBRUARY 7, 2014

Trends come and go… the latest is not necessarily the best. Some of the old ways really work better… and should not be dismissed just because they are old or some fashionable trend of the moment looks better. In modern times, alternative health care concepts and practitioners have been embraced by all sectors of society.

Planning 61

Planning Learning Curve Learning-by-Doing Budgeting 61

Harvard Business Review

NOVEMBER 6, 2018

health care system. Many have received unpleasant surprises, such as a medical bill they expected to be covered by their health insurance or an unexpectedly expensive bill for a simple service. We used this index to assess how health care literacy affected the performance of nine consumer experience touchpoints.

System 8

System Planning Health Care Insurance 8

Harvard Business Review

NOVEMBER 22, 2016

About one-third of members are only somewhat to not at all satisfied with their plans’ communications, claims handling operations, and customer support. Validate priorities based on industry trends and assessments of competitors. Clearly there is room for improvement, particularly when it comes to handling claims digitally.

Health Care 8

Health Care Planning Content Insurance 8

Harvard Business Review

DECEMBER 15, 2017

Several studies (including this one ) have shown that doctors want to be led by other doctors; they trust physician leaders to make the right decisions about redesigning health care delivery and balancing quality and cost. acute care hospitals, rehab clinics, physician practices, and urgent care centers).

Training 10

Training Health Care Management 360-Degree Feedback 10

Harvard Business Review

JUNE 6, 2017

While advances in health care in the developed world often emphasize new technologies, in developing lower- and middle-income countries simply expanding the reach of basic primary care services is crucial to improving health. The Leading Edge of Health Care. Insight Center. Sponsored by Optum.

Development 8

Development Health Care Operations Franchising 8

Harvard Business Review

SEPTEMBER 21, 2018

Fewer than one-third (30%) of respondents to our survey see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just 21% think that technology trends are a major strategic challenge. These firms also had higher-rated processes for innovation.

Innovation 8

Innovation Short-term Telecommunications Long-term 8

Harvard Business Review

APRIL 4, 2014

Medical science has enabled our health care system to deliver outcomes that would have been impossible a generation ago, and advances in fields such as genomics and stem-cell therapy offer immense promise to further accelerate medical innovation. We must strive to move beyond our own experiences.

Health Care 8

Health Care Policies Porter System 8

Modern Servant Leader

JUNE 15, 2018

Trends impacting Servant-Leadership Trends 3:56 16:41. Larry : You know, it’s my belief, and it has also been my own experience, that there there is no place that servant-leadership cannot operate. What Trends Currently Influence Servant-Leadership? Greatest Challenge to Servant-Leadership Challenge 0:57 7:15.

Greenleaf 125

Greenleaf Servant Leader Leadership Learning-by-Doing 125

Harvard Business Review

SEPTEMBER 17, 2013

Many hospitals, including the Cleveland Clinic , are implementing a variety of strategies to improve the patient experience —an issue that’s rapidly becoming a top priority in health care. The Accountable Care Act now links performance related to patient-experience metrics to reimbursement. National trends in data on the U.S.

Health Care 8

Health Care COO Operations Storytelling 8

Modern Servant Leader

JUNE 15, 2018

Trends impacting Servant-Leadership Trends 3:56 16:41. Larry : You know, it’s my belief, and it has also been my own experience, that there there is no place that servant-leadership cannot operate. What Trends Currently Influence Servant-Leadership? Greatest Challenge to Servant-Leadership Challenge 0:57 7:15.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Harvard Business Review

JUNE 2, 2015

Leaders of many companies — in industries ranging from contract manufacturing, and software services to consulting and health care — tell us the same thing: “We want to move up the value chain.” make your own operations more efficient. create the opportunity to invent new operations.

Supply Chain 8

Supply Chain Contract Manufacturing Outsourcing Operations 8

Harvard Business Review

FEBRUARY 7, 2017

health care, one thing hasn’t changed: Patients, clinicians, health plans, payers, and policy makers are still striving to achieve better outcomes at lower costs. Redesigning their care is a major way we can improve lives and sustainably reduce overall health care costs.

Cost 8

Cost Health Care Transportation Technology 8

Harvard Business Review

JANUARY 11, 2011

If you've ever spent time in a hospital — either as a patient, staff member, or visitor — then you know that institutional health care is extremely complicated by nature. And yet recent trends are proving that their best just isn't good enough. occupational therapy or rehab), and many more.

Six Sigma 14

Six Sigma Health Care Transportation Wireless 14

Harvard Business Review

OCTOBER 20, 2015

Human factors science, which studies the relationship between human beings and systems in order to improve efficiency, safety, and effectiveness, is now being applied broadly in health care in everything from information management to the design of operating rooms. The patient-safety movement seems to have plateaued.

Mayo 8

Mayo Health Care Six Sigma System 8

Harvard Business Review

JUNE 3, 2015

The only way to thrive, or even survive, these managers conclude, is to find workers who can co-create value with customers and constantly improve operations. This same approach has also been used effectively in software and health care. The Future of Operations. The problem is not surprising. Insight Center.

Development 8

Development Call Center Operations Health Care 8

Harvard Business Review

OCTOBER 11, 2017

To date, only small steps have been taken at most health care systems (for example, clarifying the costs of specific tests during the test-ordering process), and new clinical analytics systems that offer better insights into costs and efficiency often aren’t integrated into day-to-day clinical care. Insight Center.

Cost 8

Cost Management Health Care System 8

Harvard Business Review

JUNE 16, 2017

Despite spending twice what other developed nations spend on a per capita basis for health care, the United States has a longstanding trend of having lower life expectancy, greater prevalence of chronic disease, and overall poorer health outcomes. The Leading Edge of Health Care. Insight Center.

Health Care 8

Health Care Transportation Cost System 8

Harvard Business Review

OCTOBER 5, 2018

How would we deliver care to a population overburdened with severe mental illness, food insecurity (the lack of consistent access to enough food to lead an active, healthy life) and early-onset chronic diseases — and do so in locations as disparate as Tennessee and Iowa? The Future of Health Care. Insight Center.

Health Care 8

Health Care Metrics Cost Operations 8

Harvard Business Review

SEPTEMBER 30, 2013

Hospital consolidation is on the rise , a trend that shows no signs of abating as providers try to streamline back-end operations and deploy big data analytics in hopes of improving outcomes and lowering costs. Practices like these are a tiny minority yet they highlight important issues for our health care system.

Health Care 8

Health Care Gordon Travel Cost 8

Harvard Business Review

NOVEMBER 13, 2017

Not long ago, many services such as tax accounting were delivered episodically and in-person, as most health care still is today. Health care has proved resistant to a similar transition, although everyone would benefit. The ideas have also been embraced by public policy makers, health plans, and the general public.

Health Care 8

Health Care How To Insurance Incentives 8

Strategy Driven

JUNE 22, 2012

What is their commitment toward literacy, social services, health care, the environment, multicultural diversity and other key issues that really create a better life? Health care professionals rank other things higher on the list of priorities. ‘Improving Health Care in America.’ We Earn It.

Brand 50

Brand Analysis Advertising Software 50

Harvard Business Review

NOVEMBER 19, 2018

Using our robust data archive system which captures electronic health record, medical and prescription claims, and other information, we create dashboard displays for use by leadership, operational teams, and clinicians to reveal population-level trends and identify patients and clinicians for targeted interventions.

System 8

System Health Care Review Focus Group 8

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. employee interaction and co-operation. stress and health. reducing health care costs. time management.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

JUNE 4, 2015

The Future of Operations. The technologies and trends shaping tomorrow’s businesses. For instances, the aging of baby boomers is predictably driving the growth of health-care-related occupations. First of all, it turns out that the productivity explanation for sector trends is incomplete. Insight Center.

Technology 8

Technology Offshoring Marketing Health Care 8