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How Self-Checkout Affects Store Loyalty

The Horizons Tracker

To address this gap, researchers from Drexel University’s LeBow College of Business investigated the influence of grocery store self-checkout systems on customer loyalty compared to regular checkout systems. This loyalty is reflected in an increased likelihood of customers returning to the store in the future.

Loyalty 67
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The Factors That Influence Acceptance Of AI In Hospitality

The Horizons Tracker

Customer perceptions “We looked at a number of things that could influence customers when they delegate some of their decisions to AI,” the researchers explain. ” AI technology holds the potential to enhance hotel revenue management by dynamically assessing optimal room rates in real time, thereby maximizing profits. .

Hotels 119
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The Rising Importance of the Chief Commercial Officer in Modern Business

N2Growth Blog

Today, the CCO oversees various aspects of business operations, such as strategy development, customer relationship management, product development, and crisis management. A prominent aspect of their duties now encompasses a solid emphasis on Customer Relationship Management (CRM).

CRM 221
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Sustainable Growth Strategies: How Top Executives Are Innovating for a Greener Future

N2Growth Blog

The Role of Top Executives in Leading the Green Revolution The shift toward environmentally friendly operations cannot be handled solely by lower-level managers or specific departments. It represents a fundamental change in the business ethos that necessitates leadership at the highest level.

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The Evolving Role of the Board of Directors in Sustainability and Ethics

N2Growth Blog

How Boards of Directors Can Influence Corporate Sustainability In paving the way towards corporate sustainability, the Board of Directors plays a crucial role in setting the organization’s strategic direction. Their influence extends to the overall business strategy and fosters a culture that values sustainable practices.

Ethics 221
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A 100-Year Old Journey of Human Resource Management

HR Digest

If you think the challenges faced by Human Resource Management (HRM) today are unprecedented, think again. These progressive companies understood the importance of employee loyalty and motivation, using carrots instead of sticks. Women were paid significantly less than men, and African Americans faced systemic discrimination.

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How Fleet Management Is Evolving in 2023 and Beyond

Strategy Driven

In the modern era of technology and business, fleet management has witnessed a transformative shift. The evolution of fleet management is underscored by several innovative practices and technological integrations that promise a more streamlined and intelligent approach.