Harvard Business Review

MARCH 16, 2016

Collaborative innovation is a hot topic in the B2C space, where it overlaps with crowdsourcing, but we see B2B players taking an interest as well. Nonetheless, innovating with customers should work well in B2B, as it should give companies a deeper knowledge of their customers and promote a trusting relationship.

B2B 8

B2B Innovation Company Workshop 8

Persuasive Powerhouse

OCTOBER 18, 2010

We so need more innovative leaders like you to inspire these top talents! I work for a telecommunications company and occasionally I’m in the field dressing fiber optic cable in cabinet. Stay blessed! Ellen Mary Jo Asmus : October 20, 2010 at 8:32 pm Ellen, thanks for your kind words. It comes from the work my clients do.

Greenleaf 145

Greenleaf Maslow Telecommunications Blog 145

Harvard Business Review

MAY 8, 2012

Starting in the 1970s, the country's ability to create low-cost, quality products helped them dominate key industries, such as automobiles, telecommunications, and consumer electronics. Looking beyond Japan, iconic six sigma companies in the United States, such as Motorola and GE, have struggled in recent years to be innovation leaders.

Six Sigma 17

Six Sigma Kaizen Govindarajan Telecommunications 17

Harvard Business Review

JUNE 13, 2017

While executives have always known about the personal benefits of being resilient, they haven’t always recognized that it is also needed for the sake of their teams and organizational health. Take Susan, the CEO of a small telecommunications firm. She soon discovered that how the boss feels affects the entire team.

Telecommunications 8

Telecommunications Hedge Video Stress 8

Harvard Business Review

MARCH 12, 2012

We call this phenomenon reverse innovation — any innovation that is adopted first in the developing world, and then later in the developed world. Surprisingly, such innovations defy gravity and flow uphill from the poor to the rich. Reverse innovation will become more and more common. Phase 3: Local Innovation.

Glocalization 11

Glocalization Mass Marketing P&L Globalization 11

Harvard Business Review

OCTOBER 28, 2013

Innovations like Amazon price checks, or changes to healthcare or shipping enabled by mobile phones, are becoming commonplace. Organizations need to enhance their design and capabilities to survive and stay competitive in a world where innovation matters more. Swisscom AG is the major telecommunications provider in Switzerland.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

SEPTEMBER 2, 2013

The gap between Hyperloop and the state of infrastructure in the vast majority of developing countries is a demonstration of what economist William Janeway calls the Two Innovation Economies. But even such "leapfrog" innovations sometimes feel like patchwork solutions to much more foundational problems. Technology transfer.

Marketing 8

Marketing Transportation Disruptive Innovation Telecommunications 8

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. The world is getting smaller.

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

Harvard Business Review

JANUARY 16, 2013

It's in areas of the company such as knowledge management, innovation, communication, and better integration with the supply chain. One example: A team that was testing a new modem put out a call for help and got 170 volunteers to test the product and give the designers feedback. But that's a good thing.

Media 9

Media McKinsey Supply Chain Telecommunications 9

Harvard Business Review

DECEMBER 2, 2011

What they don't understand is that modern-day telecommunications, the hair-trigger requirements of financial markets, and the pace of global organizations create 24 x 7 work lives for most executives. And most of us revert to tried and true solutions — the enemy of breakthrough strategies and new innovations.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

APRIL 29, 2013

Depending on your corporate analytics culture and the experience of your analytical team, your analysts will probably approach this problem by asking one of the following questions: How do we create the best model to predict which customers are most likely to churn? Innovation' Here''s how it works in data analysis.

Analysis 8

Analysis Storytelling Brainstorming Telecommunications 8

Harvard Business Review

JANUARY 25, 2012

Take this example: One night Tom attended a celebration for a team in a telecommunications company that had drastically improved performance after implementing a new data quality measurement and control system. A more capable team quite naturally produces better results. This last point is driven home over and over. Together.".

Organization 15

Organization Telecommunications McKinsey Price 15

Harvard Business Review

OCTOBER 10, 2014

Fourteen years ago, Darren Entwistle arrived as a young CEO (he is now Executive Chair) and immediately began transforming the regional telecommunications player into a global entity. They must “make team members feel like they have equity in what they are doing.” billion, and its revenues increased from $6.4 billion to $11.7

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

OCTOBER 1, 2015

You want to give a member of your team a stretch assignment, but she tells you she’s just “not ready yet” — she’d like to get more experience before taking it on. If someone on your team is hampered by a harsh inner critic, they’re likely to talk themselves out of sharing their ideas and insights.

Mentor 8

Mentor Telecommunications Tools Learning-by-Doing 8

Harvard Business Review

OCTOBER 30, 2014

Consider the case of an Asian telecommunications company that found 20 percent of its marketing budget was being squandered in markets with the lowest lifetime customer value. When it comes to data, marketing insights teams have to adopt more of a customer service mentality, approaching sales reps on the front lines more like customers.

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

JULY 22, 2015

Consider, for instance, the talent development program at Ascom, a global telecommunications company. While delivering millions of dollars in profits, these projects have helped develop a cadre of leaders who can inspire teams to achieve big goals. Of course, a goal that is too ambitious will break the team’s spirit.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

AUGUST 25, 2015

Our new book, Harness the Power of the Purse: Winning Women Investors , based on recent research from the Center for Talent Innovation, indicates that there is a rising tide of female wealth worldwide. For example, wealth management teams in Asia tend to feature higher proportions of female advisors than their counterparts in the U.S.

Survey 8

Survey Diversity Telecommunications Focus Group 8

Harvard Business Review

NOVEMBER 30, 2010

Often, judgment must be exercised jointly by multiple parties who may not even recognize themselves as being on the same team or part of the same enterprise. Often, judgment must be exercised jointly by multiple parties who may not even recognize themselves as being on the same team or part of the same enterprise.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Great Leadership By Dan

MARCH 7, 2016

Women were less likely to have completed international assignments, to have led across countries or geographically dispersed teams, all of which make up important development opportunities. Industries with a moderate representation of women leaders include: food, banking and telecommunications services. Wellins, Ph.D.,

Diversity 120

Diversity Globalization Transportation Industry 120

Harvard Business Review

AUGUST 4, 2014

This is understandable but not good: The syndrome can lead to board timidity, herd mentality, and an aversion to innovation, which can hurt or even kill an enterprise. If these are your challenges, why is this Level 2 person on your team?” They tend to select new members who are proven quantities — typically, members of other boards.

Telecommunications 8

Telecommunications Emotional Intelligence CEO Health Care 8

Harvard Business Review

MAY 8, 2012

Bharti is the largest telecommunications services provider in India. In response, the management team made a counterintuitive move: It outsourced network installation, maintenance, and service to Ericsson, Nokia, and Siemens, and chose IBM to build and manage its IT systems. Bharti looks nothing like other telecoms. In the U.S.,

Outsourcing 10

Outsourcing Wireless Telecommunications Core Competence 10

Harvard Business Review

MARCH 26, 2015

Use risk data as an avenue for innovation. The marketing and sales team of one major technology vendor, for instance, partnered with risk to assemble a range of financing packages to help its mid-market clients fund upgrades, manage invoice payments, and smooth cash flows. The finance team brought its scenario modeling tools to bear.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

DECEMBER 5, 2013

I’ve seen this mistake numerous times in other industries — from a customer service fiasco by a major telecommunications company that launched DSL at too large a scale to NASA’s failure to recognize the implications of a foam strike in the Columbia shuttle tragedy. Celebrate intelligent failures as a source of innovation.

Company 8

Company Telecommunications CIO Learning-by-Doing 8

The Horizons Tracker

SEPTEMBER 22, 2022

Each year INSEAD and WIPO team up to produce the Global Innovation Index , which aims to rank nations according to their innovative capacity and outputs. At the heart of the rankings are various institutions and institutional factors that the researchers believe underpin good innovation. Starting from a low base.

Succession 82

Succession Entrepreneur Globalization Innovation 82

Harvard Business Review

NOVEMBER 8, 2017

India’s digital infrastructure is coming to life, with a combination of policy and technological innovation having played an important role. In India this digital infrastructure is nicknamed the “JAM” trinity, referring to innovative interlinking of Jan Dhan (low-cost bank accounts), Aadhaar (identity), and mobile numbers.

Banking 15

Banking Long-term Short-term System 15

In the CEO Afterlife

APRIL 10, 2011

Sixty-five innovative operations - four in the state of California alone. EA says that would stifle innovation. Social media, telecommunications, high tech are today’s rising stars. Teams composed of individuals with different backgrounds generally find faster, better ways to solve problems. Does it excite you?

CEO 170

CEO Advice Company Competitive Advantage 170

Harvard Business Review

FEBRUARY 17, 2015

Presales requires a dedicated team of experts split into roughly two-thirds for technical activities (crafting solutions to customers’ problems) and one-third for commercial activities (managing deal qualification and bid). But more does not equal better.

Call Center 8

Call Center Telecommunications Engineering Quality 8

Harvard Business Review

JUNE 11, 2015

In 2012, Huawei surpassed Ericsson – at that time the world leader in telecommunications and networks – in terms of sales revenue and net profit, and this trend continued in the fiscal year of 2014 when Huawei reached an all-time high sales revenue of $46.5 billion and net profits of $4.49 billion (both in U.S.

Succession 8

Succession Golden Handcuff IPO Long-term 8

Harvard Business Review

JULY 25, 2016

Thanks to the pace of change in information technology over the last quarter century, we have been conditioned to believe that a single innovative company driven by a visionary entrepreneur can change the world. It would require new data, new cross-sector partnerships, changes to federal policy, and teams to help states implement.

System 8

System Entrepreneur Telecommunications Policies 8