Harvard Business Review

OCTOBER 10, 2014

Organizations must also periodically go through such wrenching times of transition, and it is during such liminal times that leaders have their greatest impact. They must manage to both craft the new world with smart strategy, often in the wake of disruption, and cause the organization to embrace the required change. Lawrence A.

Leadership 8

Leadership Telecommunications Education Consensus 8

Harvard Business Review

JULY 31, 2012

Sophisticated sales organizations now have the ability to combine, sift, and sort vast troves of data to develop highly efficient strategies for selling into micromarkets. Going after future opportunities at the micromarket level can seem risky, but basing strategy on old views of markets and their past performance is riskier still.

B2B 14

B2B Chemicals Analysis B2C 14

Harvard Business Review

DECEMBER 2, 2011

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. So, forget work-life balance and think personal organization and finding ways to relax. That's history in most organizations.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

JANUARY 26, 2017

But good planning and proper leadership support can help. Consider a large home energy provider in a mature, commoditized market where deregulation is driving down revenue and profit. Here is what the leadership team did: They linked strategy to behaviors.

Execution 8

Execution Cost Telecommunications CRM 8

Harvard Business Review

NOVEMBER 23, 2010

When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping. Eventually, most collapse.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

NOVEMBER 9, 2011

What role does he or she play in the organization? Only two of the 37 organizations we studied had appointed more than two COOs in their history; in 27, the current COOs had only one predecessor; and in the remaining eight corporations, the incumbents were the companies' first COOs. Does your company have a COO today?

COO 12

COO Sample Telecommunications Automotive 12

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched. We all have.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

JULY 22, 2015

Enrollment in learning programs has surged over the last few years to generate a global executive education market of over $70 billion a year. Consider, for instance, the talent development program at Ascom, a global telecommunications company. Skill development is clearly a major priority for companies and managers these days.

Project 8

Project Parcell How To Short-term 8

Harvard Business Review

JANUARY 11, 2011

Their founders — China's first generation of entrepreneurs — are nearing retirement, so these companies' futures hinges on how effectively the incumbents manage leadership transitions. Consider, for example, the Shenzhen-based Huawei , which has become the world's second largest telecommunications equipment-maker.

Succession 14

Succession Telecommunications Finance CEO 14

Harvard Business Review

JANUARY 7, 2013

You even people talking about UX as the way in which a consumer connects to a business — all the touch-points from marketing to product development to distribution channels. How can large organizations deploy this capability on an enterprise scale? The value of UX as a corporate asset is no longer in question.

Strategy 8

Strategy Six Sigma Engineering Bottom-up 8

Harvard Business Review

MARCH 16, 2015

We interviewed 24 CEOs and asked them to name the biggest challenges facing their organizations. Given that CEOs set the tone and priorities for their organizations, it is important to understand what they interpret as the major challenges and opportunities. The biggest challenge we faced as an organization was change.”

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 1, 2012

Then rapid improvement in cell phone technology combined with sharp reductions in cost opened up massive new markets that existing terrestrial business telecommunications companies had missed. We organized these initiatives around small venture units, incubating them separately (and far away) from existing businesses.

Disruptive Innovation 8

Disruptive Innovation Christensen Telecommunications Incubator 8

Harvard Business Review

DECEMBER 26, 2014

We have reviewed hundreds of corporate announcements and websites, interviewed numerous leadership experts, and conducted an analysis of CEO changes and successions over the past five years at S&P 500 and Global 100 companies. Through this effort, we have observed certain characteristics of this emerging trend.

CEO 10

CEO Contingency Plans Telecommunications Planning 10

Harvard Business Review

APRIL 18, 2011

Cisco's leadership is very smart and Wi-Fi is part of the firm's core competence. The company knew digital devices were all becoming telecommunications tools. For most organizations, the question shouldn't be "What's the most innovative thing we can do?" But I'm completely comfortable asserting that Cisco should and did.

Wireless 12

Wireless Management Telecommunications Innovation 12

Harvard Business Review

OCTOBER 28, 2013

But as the tech wave has continued to sweep the globe, the environment for all organizations, including non-tech ones, has shifted from stability and predictability to rapid, unpredictable change. Organizations need to enhance their design and capabilities to survive and stay competitive in a world where innovation matters more.

Innovation 8

Innovation Telecommunications Technology Entrepreneur 8

Harvard Business Review

FEBRUARY 2, 2015

industries: 35 advanced manufacturing industries such as automotive and aerospace manufacturing, pharmaceuticals and semiconductors; three energy industries including electric power generation; and 12 service industries, from software design to telecommunications. Applying this standard, we identified 50 U.S. They employ 12.3

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

AUGUST 9, 2013

Yet, the trend is not free from potential downsides as the case of a large multinational telecommunications company illustrates. After four years, systems had been tinkered with so much that new product launches became not only prohibitively expensive but also needed a very long time to market. The Building Blocks of Successful IT.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

APRIL 2, 2014

And in business life, CEOs incentivize and promote those senior executives who can get new ideas to market more quickly than competitors. Or take Harris Corporation, an American telecommunications company founded in 1895. As kids, we are rewarded for being the athlete with the greatest speed.

Competitive Advantage 8

Competitive Advantage Airlines Telecommunications Long-term 8

Harvard Business Review

NOVEMBER 30, 2010

In my own work , I found that this might be particularly prevalent for utilities (gas, electricity and telecommunications). As for more serious stuff, youll have to wait until March for Ran Spieglers upcoming book, Bounded Rationality and Industrial Organization. Ran Spiegler (with co-authors) has studied such strategies.

Retail 14

Retail Price Comparison Nalebuff 14

Harvard Business Review

NOVEMBER 29, 2010

John Cassidy has eloquently argued in the New Yorker that banks are largely "socially useless" organizations, which create what Ive termed thin value — they blow up every few years, when their "profits" are revealed to be as bogus as a three dollar bill, and people and societies are left holding the bag.

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

APRIL 2, 2011

We focused on the generations in eight countries, including the four BRIC nations (Brazil, Russia, India, and China), some of the most important markets for talent over the next decade, as well as one country from the Middle East. In many cases, leadership demanded compliance, promoting risk-aversion and compliance, rather than respect.

Education 14

Education Compliance White Paper Politics 14

Harvard Business Review

MAY 23, 2012

There's a reason why great chefs visit the farms and markets that source their restaurants: The raw ingredients are critical to success. At one global telecommunications giant, for example, a critical network software upgrade was not only slipping further behind schedule, but the bug density was slowly creeping up, as well.

Micromanagement 15

Micromanagement Document Telecommunications Software 15

Harvard Business Review

AUGUST 4, 2014

Assess yourself not only as a sector expert but also as an executive with special competences and map those attributes against the market’s needs. What are your special skills — digital marketing know-how you learned in fast-moving consumer goods? Finally, don’t forget about your most valuable marketing asset: your current CEO.

Telecommunications 8

Telecommunications Emotional Intelligence CEO Health Care 8

Harvard Business Review

NOVEMBER 23, 2010

But if you were the organization that broke a story, or researched and originated it through a long investigation , Google News wouldnt give you a break. But if you were the organization that broke a story, or researched and originated it through a long investigation , Google News wouldnt give you a break.

Guidelines 15

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 15