Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. The world is getting smaller.

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

Harvard Business Review

NOVEMBER 22, 2016

In the past, marketers have struggled to deliver the higher response rates they need from existing customers — a smaller group than potential new customers. Digital channels now allow companies to fine-tune marketing messages based on observed behavior. USAA is something of an exception, though.

Insurance 8

Insurance P&L CRM Telecommunications 8

Harvard Business Review

SEPTEMBER 12, 2012

Corporations should have early warning systems to detect emerging competitive threats that have long-term potential to affect their business. One of the key tipping points in a market occurs when a company, in Christensen's language, overshoots a given market tier by providing them performance that they can't use.

System 15

System Christensen Disruptive Innovation Telecommunications 15

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Increasingly, purchasing has more say over decisions that were previously made solely by business areas.

CRM 16

CRM Telecommunications Price Long-term 16

Harvard Business Review

NOVEMBER 7, 2016

Companies know that (perceived) long wait times often lead to lowered consumer satisfaction , so they try to reduce waiting or make the time pass quickly and pleasantly. My work, which has largely focused on the effects of consumer emotions, led me to investigate the role of nostalgia, a sentimental longing for the past, on consumer patience.

Participative 9

Participative Telecommunications Long-term Short-term 9

Harvard Business Review

FEBRUARY 10, 2015

Yet, unlike money, the market for personal data is relatively embryonic. Telecommunications company Telefonica is currently developing a “ Data Locker ” scheme that allows users to see their own data, including the social networks of those they talk to and text with. Will global regulation harmonize or fragment the market?

Telecommunications 8

Telecommunications Cost-Benefit Analysis Reputation Survey 8

Harvard Business Review

DECEMBER 2, 2011

What they don't understand is that modern-day telecommunications, the hair-trigger requirements of financial markets, and the pace of global organizations create 24 x 7 work lives for most executives. We know a great deal about the long-term health dangers of prolonged stress.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

APRIL 2, 2014

And in business life, CEOs incentivize and promote those senior executives who can get new ideas to market more quickly than competitors. Or take Harris Corporation, an American telecommunications company founded in 1895. Land deeply believed in Polaroid as a technology-led company committed to expensive, long-term technology projects.

Competitive Advantage 9

Competitive Advantage Airlines Telecommunications Long-term 9

Harvard Business Review

APRIL 12, 2013

According to Selling Power magazine, the largest companies in America selling products such as computer and office equipment, consumable goods, insurance, telecommunications, and financial services, each employ tens of thousands of salespeople. By our estimates, the amount invested in U.S. sales forces exceeds $800 billion a year.

Short-term 8

Short-term Telecommunications Advertising Long-term 8

Marshall Goldsmith

OCTOBER 14, 2013

Over the past several years a major shift in customer behavior has reshaped the nature of many markets and is leading to profound changes in how companies attempt to serve those markets. More and more business customers have quit buying stand-alone products and have started buying integrated solutions.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111

Harvard Business Review

JANUARY 11, 2013

Wednesday, Bloomberg reported that Chinese solar stocks had soared based on market expectations that demand in China for alternative energy will increase given the Chinese government's increasing solar capacity targets. We calculate that China needs to make an investment of $17.3

Industry 9

Industry Real Estate Telecommunications Energy 9

Harvard Business Review

NOVEMBER 27, 2012

Ellen Kullman (DuPont), Maria das Graças Silva Foster (Petrobras), and Chua Sock Koong (Singapore Telecommunications) lead three of the most powerful companies in the world. In other words, in terms of matching the strengths and needs of individual women, microfinance can improve economic empowerment, but traditional employment can as well.

Microfinance 8

Microfinance Flextime Globalization Telecommunications 8

Harvard Business Review

AUGUST 27, 2012

Initially, these innovations are adopted only by the least demanding industry consumers or those who couldn't afford to participate in existing markets (like the college students who use Reddit to find entertaining Youtube videos instead of paying for HBO). People are primed to embrace disruption in telecommunications.

Rogers 15

Rogers Telecommunications Disruptive Innovation Innovation 15

Harvard Business Review

MAY 16, 2011

But most true collaborations cannot be controlled with fixed terms that are defined in advance — they must be managed through relational contracts that allow you to respond flexibly to new information. Sun did briefly maintain an arrangement that it termed an "alliance," one of the few times it used that term publicly.

Software 15

Software Licensing Long-term Telecommunications 15

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Increasingly, purchasing has more say over decisions that were previously made solely by business areas.

CRM 9

CRM Telecommunications Price Long-term 9

Harvard Business Review

DECEMBER 28, 2017

This is promising for a market formerly dubbed the “breadbasket of Africa.” ” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

APRIL 15, 2011

Every year since 1995, the Federal Communications Commission (FCC) has released a report on the state of competition in the wireless market. Or, if not, what negative effect its dubious conclusions might have on regulatory policy in wireless markets. If firms are not exercising market power, competition reigns.

Wireless 12

Wireless Report Price Analysis 12

Harvard Business Review

APRIL 6, 2016

This is the virtual network operator (VNO) model used by the telecommunications sector. The model can be a win-win as long as the two companies address different customer segments. But on the other hand, in order to safeguard the company’s future competitiveness, CEOs may have no other choice than to invest now.

Co-Opetition 8

Co-Opetition Operations Cost Technology 8

Harvard Business Review

DECEMBER 14, 2016

In the meantime, retail and wholesale markets have stalled around the country. Ironically, the primary losers in this disruption, at least in the near term, are the consumers themselves. The disruptive action did not originate in a small segment of the market; it was launched nationwide. India uses a lot of cash by any measure.

Banking 8

Banking Cost Policies Supply Chain 8

Harvard Business Review

MARCH 16, 2015

” Staton identified the challenge of managing a global brand: “We had the McDonald’s brand, and in each country our market share and the product life cycle were in different stages. So the challenge was to have the broad marketing strategies with local adaptations.” Currency really had a big effect.”

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

APRIL 2, 2011

We focused on the generations in eight countries, including the four BRIC nations (Brazil, Russia, India, and China), some of the most important markets for talent over the next decade, as well as one country from the Middle East. China ended its long civil war, and transformed into the Communist People's Republic of China.

Education 14

Education Compliance White Paper Politics 14

Harvard Business Review

JULY 2, 2018

Today, Shenzhen-based DJI , of which one of us is a board member, holds a global market share of 70% in consumer drones and offers a window into the future of competition from China. The usual argument is that China has significant technology gaps, and that it has a long way to go before it can catch up with the West.

Innovation 8

Innovation Engineering Business Model Long-term 8

Harvard Business Review

NOVEMBER 8, 2017

The other, Philip Auerswald, is an economist whose most recent book traces processes of digital disruption over the long arc of human history. In fact they are always greatest over the long-term, while the costs are concentrated in the near-term. Aadhaar: The Base of the India Stack.

Banking 15

Banking Long-term Short-term System 15

Harvard Business Review

MARCH 26, 2015

Chief Marketing Officers (CMOs) and Chief Risk Officers (CROs) may seem to have little in common. Both practices have long developed insights into their customers based on data and analytics. Marketers recognize that buying behaviors change over time as customers get older, have children, switch jobs, build wealth, and retire.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

DECEMBER 19, 2017

Previously dominated by the likes of newspapers, magazines, gyms, utilities, and telecommunications firms, more products and services are being offered to more people through subscriptions than ever before. grocery market were almost $800 billion, only 1.2% Philippe Marion/Getty Images. The subscription business model is booming.

IPO 8

IPO How To Metrics Bottom-up 8

Harvard Business Review

JUNE 11, 2015

Huawei’s revenue from overseas markets exceeded that from the Chinese market for the first time in 2005. For example, when Huawei expanded their 3G market in Europe, they noticed that European carriers expected base stations to be more compact, easier to install, greener, and more energy efficient, while offering wider coverage.

Succession 8

Succession Golden Handcuff IPO Long-term 8

Harvard Business Review

JANUARY 11, 2017

There’s urgency here because we believe the role of technology in the labor market will become more pronounced as artificial intelligence and machine learning affect white-collar jobs in much the same way that robotics has affected blue-collar jobs.

Skills 8

Skills Engineering Telecommunications Incentives 8

Harvard Business Review

SEPTEMBER 10, 2014

But it is all too easy to forget (or not to know) what encouraged those fiber investments in the first place: the federal government’s successful antitrust lawsuit against the “old AT&T” that once monopolized telecommunications in the United States. Among these are the thinkers who are even now hatching new platforms.

Transportation 8

Transportation Price Airlines Retail 8

Harvard Business Review

MAY 12, 2014

The problem, the court said, was that the FCC’s bans on blocking or discriminating against certain Internet traffic sounded like the kind of rules that would apply to a “telecommunications service,” yet the FCC has classified broadband internet as an “information service.” It’s been a great decade to be a telecommunications lawyer.

Telecommunications 8

Telecommunications Open-book Content Information 8