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Simple Rules for Sustainable Business Growth

Skip Prichard

Understanding financials and setting goals is key to building sustainable, long-term growth. It doesn’t tell how the company is performing long term, i.e. is it headed in the right direction. do this through their phone and wireless sales. How do leaders focus on the long-term even as they are trying to survive?

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7 Qualities Of Outstanding Leaders

Lead Change Blog

A leader who does not stand up for their employees or their customers, who buckles under pressure from the board of directors to take shortcuts and pursue quick profits over long-term growth, will not win respect. In a world of rapid innovation, it’s easy for a new company to become a market leader.

Quality 150
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How Not To Lose Your Soul While Leading With Karin Hurt – Answers From Leadership Podcast Episode 026

Joseph Lalonde

As a former Verizon Wireless executive, she has over twenty years of experience in sales, marketing, customer service, and human resources. Winning Well is all about achieving long-term results that last. If you’re focused on the short-term, it’s easy to do whatever it takes to get the job done… Click To Tweet.

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HP Headed to Hotel California?

Women on Business

The HP Board of Directors has to be focused on prevention and good business practices to build a long term strategy. It has all the bells and whistles; its wireless, Bluetooth compatible and an all in one (fax, scanner, and printer) machine. that focuses on customers and innovation. HP Has Decreasing Product Quality.

Hotels 150
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In FCC's Report on Wireless Competition, an Agenda?

Harvard Business Review

Every year since 1995, the Federal Communications Commission (FCC) has released a report on the state of competition in the wireless market. In fact, direct evidence regarding the state of competition in the wireless ecosystem is easy to obtain and clear in its implications. It's just about to release its fifteenth one.

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E-Coaching Roles

Marshall Goldsmith

The art of developing leaders will evolve with the technology that connects people through both wired and wireless networks. They are often long, slow, awkward, and boring. Leaders will not use them for long. In many cases, leaders need to improve long-term interpersonal relationships. by Marshall Goldsmith.

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How Customer Service Can Turn Angry Customers into Loyal Ones

Harvard Business Review

Using data from Twitter (where one of us works), we designed an experiment to study customer service interactions in two industries that generate a significant number of customer service complaints: airlines and wireless carriers. We offered a similar exercise for wireless service customers. from March 2015 to April 2016.