article thumbnail

How to Prevent Redundant Performance Improvement Conversations

Great Leadership By Dan

Almost every time I work with managers to improve their coaching, there’s a disconnect between what they think they’ve communicated and what’s actually been understood. It's easy to discount the "reasons" why they can't improve: competing priorities; overload; mixed messages; customer angst. Clarity: "I know exactly what to do."

Wireless 184
article thumbnail

3 dysfunctional behaviors leaders use to avoid discomfort

Skip Prichard

A big excuse managers have for not having a conversation is “I already know what they’re going to say.” He used discounting remarks rather than really listening to complaints. When we’re at capacity, we use the one or two tools in our toolbox to manage conflict: shaming, intimidating, or some other tactic.

Workshop 128
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Mylan EpiPen Debacle: How Tremendous Greed Can Lead to the Demise of a Leader

N2Growth Blog

” “In one year alone 2015 there were a thousand anaphylactic events in schools and 25% of the time people had no idea they had a known allergy. But, I’m sure that the crisis management team at Mylan is hard at work to spin the story behind the story correctly. This isn’t a Mylan issue. But, that’s just me.

article thumbnail

Improve Marketing Emails to Boost Sales

Strategy Driven

Be a News Source – instead of always relying on a discount offer to spur customers into the buying stage, use industry news to your advantage. Don’t just send a generic sales offer, present it in a way that makes your customer feels like you are only giving a discount to make his/her life better. Put the customer first in everything.

article thumbnail

Why Your Business Needs To Start Monetizing Its Data

Strategy Driven

Likewise, you could offer discounted rates to people leaving particular competitors. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Innovation Tactical Execution business management data management data monetization strategydriven' Work with other firms to cross-promote products and services. All rights reserved.

Loyalty 50
article thumbnail

Assumptions: Why Being Right Is Wrong

Strategy Driven

Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Consider leaving a comment! If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. This content is intended for personal and non-commercial use only. All rights reserved.

article thumbnail

Assumptions: Why Being Right Is Wrong

Strategy Driven

Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Consider leaving a comment! If you enjoyed this article, let us keep you up-to-date on other newly published insights by signing up for our complimentary StrategyDriven Newsletter. This content is intended for personal and non-commercial use only. All rights reserved.