Terry Starbucker

AUGUST 19, 2012

Hackett , the CEO of furniture-maker Steelcase. In it he told the story of how he met hotel magnate Bill Marriott back in 1994. A belief that can withstand the gale force winds of change, the disruption of new technologies, and the challenge of ferocious competition.

Self-aware 351

Self-aware Hotels Bond CEO 351

HR Digest

JANUARY 19, 2023

In addition to fostering these groups, our colleagues are supported by a Global Diversity, Equity & Inclusion Council, which we introduced in 2018 and is chaired by our CEO Mark Hoplamazian and SVP of Global DE&I Tyronne Stoudemire to ensure that the importance of creating a diverse workforce is championed by Hyatt leadership.

Diversity 69

Diversity Human Resources Globalization Commitment 69

Marshall Goldsmith

FEBRUARY 8, 2018

Frances Hesselbein – Former CEO, Girl Scouts of America and Peter Drucker Foundation. Alan Mulally – Former CEO, Ford and Boeing Commercial Aircraft. CEO Magazine – CEO of the Year. Authority on new technology and communication. Non-profit CEOs. Former CEO, Covestor and CircleLending.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Skip Prichard

JULY 22, 2019

Whether you have invented an amazing new technology or product, you could still fail. He died virtually penniless in a hotel room in New York. Tesla’s partners eventually sold Tesla Electric Light Company’s patents to George Westinghouse, CEO of the Westinghouse Electric Company. Innovation Capital. Moreover, it’s hard. “I

Innovation 80

Innovation Social Capital Reputation How To 80

Marshall Goldsmith

JUNE 28, 2017

Pawel Motyl – Formerly CEO Harvard Business Review Poland, noted speaker, consultant and executive coach, author Labirynt Sztuka podejmowania decyzji. Harry Kraemer – Former CEO Baxter, Northwestern University Kellogg School of Management Professor of the Year, author of From Values to Action and Becoming the Best.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

N2Growth Blog

SEPTEMBER 9, 2010

I had decided to go over and stay at a hotel on 9/10 in order to make the early morning meeting and beat the commute. When I walked out of the hotel the first plane had just hit and smoke was coming from the tower. What followed the remainder of the day on 9/11 was a combination of heroic and eerie.

Blog 362

Blog Hotels Follow-up Brand 362

Harvard Business Review

AUGUST 15, 2013

For a brief period, as they were being built into the infrastructure of commerce, all these technologies opened opportunities for forward-looking companies to gain real advantages. This argument was derided by IT supply-side executives such as Steve Ballmer, Carly Fiorina, and Scott McNealy, but CEOs quietly applauded it.

CEO 8

CEO CIO Technology CFO 8

Harvard Business Review

JANUARY 31, 2017

Since their founding less than a decade ago, Uber and Airbnb have wrangled with regulators, challenged the taxi and hotel industries, earned extraordinary valuations from venture capital investors — and fundamentally transformed the way people think about urban transportation and travel. These companies had to do something.

CEO 8

CEO Hotels Venture Capitalist Storytelling 8

Harvard Business Review

MAY 29, 2017

It wasn’t long ago and, yet, in technology terms, it’s almost an eternity — ride- or hotel-sharing companies didn’t exist yet and the first generation of social media platforms were just hitting the mainstream. Consumer technology and its potential went largely ignored in the enterprise. A young U.S.

CIO 11

CIO Survey Strategic Planning Technology 11

Strategy Driven

MARCH 18, 2011

Each issue is packed with thought-provoking content and insight into the business issues that affect all companies competing in today’s technology-driven marketplace with recent contributions by best-selling author and researcher Tom Davenport; social media guru Chris Brogan; and Myron Scholes, world renowned economist and Nobel Prize winner.

Tools 56

Tools Black-Scholes Magazine Rogers 56

LDRLB

MAY 26, 2014

I think our principal observation was that what was happening was that disruptive innovations driven by largely information technology but lots of other technologies on the fringe here that are getting ready to exhibit the same kind of characteristics were entering the market in kind of this better and cheaper way.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

JANUARY 25, 2011

The WEF is comprised of many groups, among them policy groups, civil society groups, technology pioneers, and many more. The Belvedere Hotel — probably the ritziest option on the strip — is known as a kind of "mini-Davos" itself, with many key meetings and casual get-togethers. It is cold here.

Hotels 14

Hotels Wilde Entrepreneur Bond 14

Harvard Business Review

APRIL 18, 2017

The tech sector, which has become as famous for toxic company cultures as for innovation, and as well-known for human resource headaches as for hoodie-wearing CEOs, could use a little of the mellowness and wisdom that comes with age. But I was an “old-school” hotel guy and had never used Airbnb. Sounded good.

Industry 15

Industry Library Hotels Human Resources 15

Strategy Driven

JANUARY 26, 2011

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. As the chairman and CEO of Mzinga ® , a company that provides social software to businesses, quite literally, it’s my job to be social media savvy. And it does not stop there.

Media 67

Media Learning-by-Doing Open-book Company 67

Harvard Business Review

OCTOBER 26, 2015

It requires a new set of tools: a more open and flexible mind-set, significant process changes, as well as new technology and infrastructure. And they’re not all that interested in the consistency and reliability offered by the name-brand hotels their parents patronized. That’s an enormous mistake.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

SEPTEMBER 21, 2018

Fewer than one-third (30%) of respondents to our survey see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just 21% think that technology trends are a major strategic challenge. apparel, automobiles, retailing, media, hotels, restaurants & leisure); Consumer Staples (e.g.,

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

NOVEMBER 27, 2015

The analysis, which focuses on global companies, looked at CEOs’ approval ratings among staff; the ratio of women to men on the board; frequency of complaints; the companies’ performance on social networks; and the impact of controversy such as ethical lapses, scandals, and fines — among other metrics. Technology.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

MAY 8, 2017

Transformational CEOs Tend to be “Insider Outsiders” The list is topped by companies headed by visionary founders with no prior experience in their industries; Jeff Bezos came from the world of finance, and Reed Hastings from software. These CEOs are what we call “insider outsiders.”

Franchising 15

Franchising CEO Business Model Strategy 15

Harvard Business Review

NOVEMBER 11, 2015

Technology can, of course, help to cement social ties, but only following an original personal experience. I’ve worked with four CEOs at Egon Zehnder and all traveled the world unceasingly during their first six months on the job, visiting most of our 69 global offices and meeting with almost all consultants in each place.

Travel 8

Travel Drucker Hotels Mintzberg 8

Harvard Business Review

OCTOBER 15, 2012

Fred Lalonde is founder and CEO of travel start-up Hopper and former vice president at Expedia. If you look at travel, it's an equally large data set — and I'm not talking about flights and hotels, because no one travels for the flight and hotel. Tell us about the opportunity you saw in the travel space.

Travel 14

Travel Hotels Wilde Fashion 14

Harvard Business Review

OCTOBER 15, 2012

Fred Lalonde is founder and CEO of travel start-up Hopper and former vice president at Expedia. If you look at travel, it's an equally large data set — and I'm not talking about flights and hotels, because no one travels for the flight and hotel. Chris Lynch was most recently SVP & GM of HP's Data Analytics Business Unit.

Travel 14

Travel Hotels Wilde Fashion 14

Harvard Business Review

JUNE 22, 2016

But all assets are not created equal, especially as the technological landscape changes. Even when these firms rely on physical assets, like cars for Uber, they own the technology, not the physical asset. Digital native upstarts are gutting traditional industries one at a time, leveraging scalable technology and participative networks.

Intangible Assets 10

Intangible Assets Business Model How To Intellectual Capital 10

Harvard Business Review

JULY 16, 2013

The CEO as Lead Product Designer. I recently met a top executive at a major enterprise technology firm who runs an $8 billion dollar product line and describes himself as the "Chief Product Designer" for his division (even though his title is SVP and General Manager, and he has never before considered himself a "designer").

Leadership 10

Leadership Ries CEO Productivity 10

Harvard Business Review

FEBRUARY 8, 2017

Airbnb has nearly doubled its user base every year since 2012 and is now worth $30 billion — nearly as much as Marriott International, the world’s largest hotel chain. That sort of nosebleed growth has panicked a lot of big-company CEOs who live in fear of being “Uberized.”

Innovation 8

Innovation Bureaucracy IPO Bottom-up 8

Harvard Business Review

JANUARY 20, 2014

Prior to joining American Express in 2010, Schulman was CEO of Virgin Mobile and Priceline. Schulman: The global head of human resources at American Express was on the board at Virgin Mobile, where I was CEO. After we sold Virgin Mobile to Sprint, he suggested I talk to Ken Chenault, the CEO of American Express.

Execution 8

Execution Software Banking Franchising 8

Harvard Business Review

AUGUST 28, 2013

Insurance companies increasingly use clever technologies to segment their customers. Have a reputation as being an unusually picky and quarrelsome guest at a popular hotel chain? Your record shows that you''re an expensive and time-consuming guest; unless you pay a higher minimum, the hotel would rather inflict you on its competition.

Media 9

Media Hotels Reputation Price 9

Harvard Business Review

NOVEMBER 30, 2011

Who has the best technology? So General Motors CEO Dan Akerson was simply echoing popular sentiment when, on the day the new GM went public, he threw down the gauntlet: "May the best car win!" The best hotel for one customer is not the best for another. With Cyber Monday, the tablet wars kicked into full swing. Is it the iPad?

Porter 19

Porter Sports Price Benchmarking 19

Harvard Business Review

JANUARY 7, 2015

Expedia’s APIs allow people using third-party websites to tap its functionality in order to book flights, cars, and hotels. Take the case of IBM’s Watson , a cognitive-computing technology that allows humans to make sense of large volumes of data.

Levitt 8

Levitt Real Estate Business Model Early Adopters 8

Harvard Business Review

MARCH 15, 2016

GV portfolio company Savioke found itself in this same situation: the team had spent months developing a delivery robot for hotels, but felt paralyzed by big questions about the robot’s personality and behavior. For podcast startup Gimlet Media , an abstract question — “Should we become a technology company?”

Consensus 8

Consensus Hotels Project Fast Follower 8

Harvard Business Review

JANUARY 16, 2013

Much has already been written about the technology and gamification of an active lifestyle that Nike delivers with this hybrid of a watch, accelerometer, online social network, and digital physical activity drill sergeant. If you have ever waited in line for an Apple product, you know what this means.

Brand 8

Brand Advertising Technology Hotels 8

Harvard Business Review

JUNE 13, 2014

It’s used to design and develop just about any product you can think of, from consumer goods to industrial equipment – or any service or experience ranging from retail customer service interactions to luxury hotel stays. As Singleton told me, “The technology world is a cult of innovation. He told me the story of Staples vs. Amazon.

Software 8

Software Industry Productivity Products 8

Harvard Business Review

OCTOBER 3, 2012

Full disclosure: I'm the CEO of a social mapping company.) In an age where so much technology feels magical, the map should be no exception. It's about access to real-time information about everything around you, from deals to popular places to where your friends are. In short, the future of mapping is the social map.

Directory 15

Directory Hedge Content Hotels 15

Harvard Business Review

JUNE 16, 2015

Social media evangelists tell CEOs they need to stop focusing so much on driving sales and “connect instead of promote.” There is concern these days about how technology is replacing our jobs and estranging our connections. The only hope seems to be make our technology appear more human. High-tech and high-touch.

Chief Operating Officer 8

Chief Operating Officer Apparel Marketing Porter 8

Harvard Business Review

FEBRUARY 20, 2015

Morriss is co-founder and CEO of GenePeeks. Is there a technological fix as well? Frei: With customer feedback systems, if you get a customer who only gives one-star ratings of hotels, for instance, the system will stop penalizing the hotels for getting a bad review from that customer.

Hotels 8

Hotels System Credit Scoring Sample 8

Harvard Business Review

DECEMBER 12, 2011

In a joint study from Booz Allen and social platform developer Buddy Media, 57 percent of businesses surveyed plan to increase social media spending, while 38 percent of CEO's label social as a high priority. Air BnB turns homes into hotels and travelers into guests, providing both parties with an opportunity to make and save money.

Trends 21

Trends Media Influence Participative 21

Harvard Business Review

OCTOBER 3, 2012

Full disclosure: I'm the CEO of a social mapping company.) In an age where so much technology feels magical, the map should be no exception. It's about access to real-time information about everything around you, from deals to popular places to where your friends are. In short, the future of mapping is the social map.

Directory 8

Directory Hedge Content Hotels 8

Harvard Business Review

MAY 8, 2015

Sitting at his kitchen table after another long day of meetings and interviews, the CEO read the e-mail from his board chair again, this time out loud to his wife, Fleura: “It’s the strong feeling of the board that someone needs to be held publicly responsible for what happened. At Target, the CIO and then the CEO resigned.

Case Study 8

Case Study Crisis IPO CIO 8