N2Growth Blog

JANUARY 23, 2018

That transformation requires adopting new digital technologies in every aspect of business — from product design and operations to customer service and marketing. For the final framework category, investment, ideas are examined for ROI and applied to a specific use case – a focus on business outcomes is key to success.

Innovation 163

Innovation Strategy Competitive Advantage Incubator 163

Great Leadership By Dan

FEBRUARY 15, 2018

Guest post from Christine Comaford: Tania is a brilliant CEO of a super successful accounting firm. Carlos, her VP of operations, is a bright and solid asset to the firm. The less developed, the more likely they will operate in the Critter State. She has also built and sold five companies with an average ROI of 700 percent.

Quality 177

Quality ROI Micromanagement Commitment 177

Thin Difference

JUNE 29, 2019

The ROI of learning is clear when you realize that companies who invest in recurrent, intentional employee training yield 24 percent more of a profit margin than companies who overlook this resource, according to the Association for Talent Development. Jessica Thiefels is an entrepreneur and founder and CEO of Jessica Thiefels Consulting.

Education 92

Education Seminar How To Handbook 92

Tanveer Naseer

DECEMBER 11, 2012

Indeed, these organizations roughly double industry averages on five-year ROA, ROI and ROE. You’ll be part of a team Effective working relationships within and across teams are important for more than operating efficiency. From a total rewards standpoint, high performing companies offer their employees a lot. The Good News 1.

Company 243

Company ROE Human Capital Career 243

Chart Your Course

DECEMBER 28, 2017

Case in point, Jay Patel, CEO of Wintergreen Hospitality in Chapel Hill, North Carolina, USA. For the foreseeable future, we will still need skilled workers to operate most machines. More companies will hire for soft skills and culture fit. . For years, we have heard employers say, I hire for attitude and train for aptitude.

Trends 100

Trends Forrester Agility Emotional Intelligence 100

Strategy Driven

JUNE 28, 2018

Leaders, on the other hand, are able to drive strong performance at all levels of the operation and that is what fuels a strategy forward – performance. Strong leaders are needed at all levels of an operation because each level is a link in the chain. Leaders Are Needed at All Levels. In-House Talent Is Where Your Search Should Begin.

Strategy 50

Strategy Succession Leadership Training 50

Harvard Business Review

MARCH 11, 2014

Apple CEO Tim Cook recently said something to a shareholder that you very rarely hear: take a hike. Cook went on a tirade — or at least what passes for one from the very cool and collected CEO. Cook went on a tirade — or at least what passes for one from the very cool and collected CEO. I’m paraphrasing, but only slightly.

CEO 8

CEO ROI Environment Hedge 8

The Practical Leader

OCTOBER 26, 2011

’” “In studies … as much as half of the difference in operating profit between organizations can be attributed to effective cultures … an organization’s culture provides especially significant competitive advantages in bad times … all of this is possible with little or no capital investment, yielding an infinite ROI.

Heskett 49

Heskett Competitive Advantage ROI Organization 49

Sales Wolf Blog

DECEMBER 3, 2010

 Numerous forecasting models are based off economic indicators like the Consumer Confidence Index and it is critical that you follow and understand how these leading indicators relate to your organization's operations.  However, The Conference Board does much more than just report on leading economic indicators.

Conference 133

Conference Human Resources Human Capital White Paper 133

Harvard Business Review

JULY 21, 2016

And we have figured out why: analytics forces changes on the C-suite that the CEO has to anticipate and manage, but many don’t. The findings show that fewer than half of analytics programs met initial return-on-investment (ROI) goals. But poor ROI is only part of the story. CEOs must anticipate this reaction.

CEO 8

CEO Competitive Advantage ROI CFO 8

Skip Prichard

AUGUST 25, 2019

CEO John Stumpf set the tone. There’s nothing wrong with operating out of self-interest. But you should pick a longer time horizon for calculating ROI on your leadership choices. He can tell you what’s moving in the right direction—and where we’re getting loose and need to tighten up operations.

Competitive Advantage 92

Competitive Advantage Leadership Analysis Tips 92

Marshall Goldsmith

MAY 10, 2011

In building their empires, they had forgotten about making a ROI for their stockholders. Or, has your CEO ever discussed his negative traits and his efforts to stop destructive behavior? Sharing Is Caring Communication breakdowns hinder operations. Company purpose should come before departmental goals. Probably not.

Drucker 124

Drucker Learning-by-Doing Follow-up Goal 124

Harvard Business Review

OCTOBER 1, 2012

They're bad at innovation by design: All the pressures and processes that drive them toward a profitable, efficient operation tend to get in the way of developing the innovations that can actually transform the business. The constant need to drive towards operational efficiency can be avoided through the creation of new organizations.

Innovation 15

Innovation Company ROI Disruptive Innovation 15

Harvard Business Review

JANUARY 3, 2014

When we started to look at new locations for our call center operations, we initially considered outsourcing to India or the Philippines and met with a few potential providers. Usually when marketing departments do their ROI calculations, they assume that the lifetime value of a customer is fixed. We’ve also expanded far beyond shoes.

CEO 8

CEO Call Center Real Estate Merchandising 8

Strategy Driven

DECEMBER 29, 2010

He is Chairman and CEO of Mzinga ® , the leading provider of social software, services, and analytics that improve business performance. Just as you would in your office, when you’re online make sure to hold yourself accountable. Own your mistakes and always tell the truth – no exceptions.

Guidelines 62

Guidelines Management Media Newsletter 62

Harvard Business Review

MARCH 23, 2015

They’re essentially asking the company to take the cash it has generated through its business operations and spend it on something with an uncertain future return. From our point of view, in other words, most people use ROI analysis as a way to justify something they really want to do anyway. Here’s why. Excerpted from.

Finance 8

Finance NPV CFO ROI 8

Harvard Business Review

JUNE 7, 2017

Determining the ROI for any cybersecurity investment, from staff training to AI-enabled authentication managers, can best be described as an enigma shrouded in mystery. Even the known costs, such as penalties for data breaches in highly regulated industries like health care, are a small piece of the ROI calculation.

Execution 8

Execution ROI Metrics CEO 8

Harvard Business Review

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. Today, CIOs and CEOs of large companies are faced with an overwhelming demand for digital transformation and a bewildering, often conflicting landscape of advice.

Agility 8

Agility Content CIO Banking 8

Harvard Business Review

MARCH 29, 2018

These new trucks will create significant additional value for the business in ongoing operational savings, improved routing efficiency, and brand building. Phillippi expects total operating costs to be roughly 20% lower. Second, the higher-tech vehicles will operate more efficiently. Up-front price is no longer a barrier.

Strategy 8

Strategy Efficiency Brand Cost 8

Harvard Business Review

APRIL 25, 2013

A simple summary of the work suggests that CEOs believe that CIOs are not in sync with the new issues CEOs are facing, CIOs do not understand where the business needs to go, and CIOs do not have a strategy, in terms of opportunities to be pursued or challenges to be addressed in support of the business.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

DECEMBER 4, 2017

Large enterprises typically operate dozens of security products with growing headcount in all areas of their security organizations. These systems and processes generate more data and work than most teams can process efficiently, which creates predictable rates of success for ROI-driven attackers engaged in schemes like credential stuffing.

ROI 9

ROI Long-term Banking System 9

Harvard Business Review

OCTOBER 21, 2011

Even where investments are made in innovation, those efforts are focused on new products and services delivered through today's business models and on making the current models operate more efficiently. Here, I think, are five important reasons that companies fail at business model innovation: CEOs don't really want a new business model.

Business Model 15

Business Model Innovation Company ROI 15

Harvard Business Review

JULY 19, 2018

How companies are using artificial intelligence in their business operations. “The first question you have to ask is what business outcome you are trying to drive,” Roman Stanek, CEO at GoodData , told me. Insight Center. Adopting AI. Sponsored by SAS. So it’s important to communicate a sense of purpose clearly.

Project 10

Project How To Technology ROI 10

Harvard Business Review

JANUARY 4, 2018

The ABU was set up as a centralized profit center with ambitious targets and with direct reporting to the chief operations officer; most often, similar units are organized as cost centers with no specific targets. The value generated by risk- and operational cost-abating analytics initiatives is measured by their impact on the bottom line.

Company 8

Company Chief Operating Officer Incentives Project 8

Harvard Business Review

MARCH 29, 2012

A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation. As Adam Davidson recently argued , "Today, the computer moves the cutting tool and the operator needs to know how to talk to the computer.".

Technology 14

Technology Venture Capitalist CIO ROI 14

Harvard Business Review

SEPTEMBER 27, 2011

If you're a CEO, can the wrong head of HR cause you to lose your job? Ask the ex-CEO of Pfizer or the ex-CEO of Schwab, who both were fired by their boards in part for poor judgment regarding the head of HR. When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out?

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Don’t believe the hype: Not every business is using AI… yet.

Survey 12

Survey Execution First-mover Advantage Technology 12

Harvard Business Review

SEPTEMBER 28, 2012

Then–Google CEO Eric Schmidt was appalled : "Sergey, among your many ideas, this is the worst." (The But that mind-set's simply too focused and operational. Acutely aware of the competitive edges timely data offers sophisticated investors, the company's ever-entrepreneurial cofounder once proposed that Google launch a hedge fund.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

OCTOBER 1, 2013

Strategic plans necessarily involve hypotheses that certain outcomes (increased revenue, improved margins, higher ROI) will result from a given set of initiatives. The strategic planning process is an important part of most organizations’ operating rhythm. If we pursue this strategy, what are we deciding not to do?”

Strategic Planning 9

Strategic Planning Planning Tips Disintermediation 9

N2Growth Blog

OCTOBER 6, 2010

Bill McDermott, CEO of SAP followed Jim, or at least attempted to…While Bill has a successful track record in business going all the way back to his years as an entrepreneurial teenager, his presentation was horrid (sorry Bill). Up next was Calos Brito, CEO of Anheuser-Busch InBev. What’s the ROI on a handshake?

Blog 306

Blog Brand Media Influence 306

Harvard Business Review

NOVEMBER 4, 2014

This is the recipe for “bureaucracy,” the 150-year old mashup of military command structures and industrial engineering that constitutes the operating system for virtually every large-scale organization on the planet. Rules tightly circumscribe discretion. All this is becoming canonical among enlightened executives.

Bureaucracy 9

Bureaucracy Short-term Long-term Intellectual Capital 9

Harvard Business Review

NOVEMBER 4, 2014

This is the recipe for “bureaucracy,” the 150-year old mashup of military command structures and industrial engineering that constitutes the operating system for virtually every large-scale organization on the planet. Rules tightly circumscribe discretion. All this is becoming canonical among enlightened executives.

Bureaucracy 9

Bureaucracy Short-term Long-term Intellectual Capital 9

Strategy Driven

NOVEMBER 8, 2010

As the Chairman and CEO of Mzinga, a company that provides social software to businesses. He is Chairman and CEO of Mzinga ® , the leading provider of social software, services, and analytics that improve business performance. Quite literally, it’s my job to be social media savvy.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

JULY 28, 2011

Recent research shows that CEOs who put stakeholders' interests ahead of profits generate greater workforce engagement — and thus deliver the superior financial results that they have made a secondary goal.". Typically there are three dimensions of value — financial (price, volume, margin, ROI, etc.);

Strategy 14

Strategy Long-term Short-term ROI 14

Harvard Business Review

MAY 2, 2011

As CEO of an analytics firm , I can say that we are seeing a surge in interest among Fortune 500 companies for analytical models that help determine the impact of going green on their bottom line. Dhiraj Rajaram is founder and CEO of Mu Sigma , an analytics services firm based in Chicago. Engage the entire supply chain.

Supply Chain 15

Supply Chain Retail Energy ROI 15

N2Growth Blog

JUNE 11, 2010

Validating proof of concept around social media ROI is a discussion that may have had a bit of relevance 24 months ago, but unless you’ve been stranded on a desert island for the last couple of years you know that numerous case studies abound which validate social media beyond any reasonable doubt. Social Media Influence [.]

Media 368

Media Influence Blog Real Estate 368

Harvard Business Review

AUGUST 5, 2014

Deborah DiSanzo, the CEO of Philips Healthcare, was once a CMO. She knew that to have a role in steering strategy, she had to earn the trust of her CEO and board. “To CMOs need to show the ROI of every pound spent on marketing and how it delivers against the bottom line.”. That bottom line sensibility is crucial.

P&L 11

P&L Banking Marketing Call Center 11