Harvard Business Review

JUNE 7, 2013

The findings are sobering: almost half of CEOs view their CIOs as out of step with the business and about the same percentage think IT should be a commodity service, purchased as needed. So the good news is it represents more opportunity for others — people who want to be CIOs someday. Well, don''t talk IT. Talk business.

CIO 8

CIO Hamel Webinar Talent Management 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. These are core tenets that all CIOs need to hold close. The lesson here for new CIOs, in Higher Ed or elsewhere, is to know your audience and know them well.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

JULY 19, 2013

Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! So what can a CIO be held responsible for? This raises the fundamental question as to whether a CIO can really be held accountable for something that will only emerge when their colleagues step up to the plate. Technology?

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

MAY 15, 2014

s Co-operative Bank in June 2013. This shortfall resulted in its parent, Co-operative Group, ceding control of the bank to bondholders, including U.S. The factors contributing to the failure cited in the report are ones that we all too frequently have encountered when we have reviewed challenged or failed projects. hedge funds.

Banking 8

Banking Project Enterprise Architecture CIO 8

Harvard Business Review

JANUARY 13, 2011

Companies love to stretch out their investments in existing technology as long as possible, a policy whose faulty logic I recently rediscovered in my role as CIO. That's because, like many CIOs, I hate buying technology that loses a significant part of its value as soon as it's delivered.

Technology 15

Technology CIO CFO TCO 15

Harvard Business Review

SEPTEMBER 13, 2012

Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget. It's just that they're often busy doing what they've always done, maintaining operational systems while reacting to the demands of an increasingly tech-savvy user community. IT as Process Creator. The result?

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. I’m Angelia Herrin, editor for special projects and research at HBR. Because large enterprises’ business operations live in software.

Agility 8

Agility Content CIO Banking 8

Harvard Business Review

JULY 22, 2013

However, when we ask CIOs how their "enabling" is going, they consistently respond that sometimes it goes well; sometimes not so much. At a recent CIO roundtable, one CIO said that the demand for IT in his company is infinite. And other CIOs nodded in agreement. These are finite resources.

CIO 8

CIO Stage-Gate Project Information Technology 8

Harvard Business Review

JUNE 24, 2014

But as former Air Force CIO Bill Lord told me, updating IT doesn’t match an agency’s central mission in terms of priorities. Give us a sense of the challenge of keeping up with technology as a military CIO. Part of the day-to-day existence of the CIO is figuring out how to integrate modern technology.

CIO 8

CIO Health Care Metrics Software 8

Harvard Business Review

SEPTEMBER 24, 2014

He went on to say that the insatiable demands of today’s operational turbulence were robbing him and his organization of ability to invest in the future. We reflected on this, and on the broader context we’ve seen in our work, and created four high-level buckets into which resources and money can be poured: Daily Operations.

Budgeting 13

Budgeting Innovation Disruptive Innovation Six Sigma 13

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Improving Operational Efficiency.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

AUGUST 5, 2013

Increasingly, business leaders are driving transformation projects in areas like digital marketing, multi-channel sales, and product-content and customer-information management, pushing the CIO and IT organization to respond in new, faster, and different ways. The timetable for implementing these projects is often months, not years.

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. Company and unit leaders need to ensure that IT is in a leading position on all key digital projects. It requires new modes of operation.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

JULY 22, 2014

These skills are now reaching beyond data analysis to encompass information architecture, application development, and technology project management. And expecting marketers to operate as a shadow IT department is both expensive and presents significant data-governance and operational risks.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

NOVEMBER 22, 2017

These COEs are responsible for innovation, transformation and process governance, and they work closely with operating units in Mexico, Brazil, Central America and the Philippines to roll them out. In the past, IT just provided direct services to the operating groups, according to Chief Information Officer Hector Calva.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

APRIL 8, 2014

Kickstarter is one of a growing number of crowdfunding platforms for gathering money from the public to fund all sorts of projects. IBM saw these online social systems for investing in new ventures and decided they would like to develop a similar system internally for selecting innovative projects. Decision making Operations'

Software 8

Software CIO Early Adopters Project 8

Harvard Business Review

FEBRUARY 17, 2016

Over the last 10 years, a basic shift has occurred from an IT-deployment view of the world of big systems and even bigger projects toward a people-centric and user-oriented view of hardware, information, and human collaboration and networking. Clearly, business managers and CIOs are lagging. Transforming legacy IT.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's. They're right.

Marketing 9

Marketing Chief Technology Officer Case Study Critical Success Factor 9

Harvard Business Review

JULY 31, 2012

Companies can execute major process improvements to reduce risk and allow organizational learning by breaking projects down into a series of small, reversible experiments. Solar has turned over control of the rollout to the business (rather than driving it from IT as an IT project).

Technology 13

Technology Software CIO Information Technology 13

Harvard Business Review

JUNE 23, 2017

Gartner estimates D&A projects falter 60% of the time. Some are too reliant on technology tool kits and rigid architectures, and not enough on creating the right environment to effectively leverage people with the right expertise to drive D&A projects forward.

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

OCTOBER 3, 2017

In particular, CIOs tell us that data scientists, security experts, and enterprise architects are hard to find. Talent-as-a-Service – Use crowdsourcing platforms like Topcoder or Kaggle to access talent that may not be available in the enterprise, commonly for projects but conceivably for operations too.

Technology 8

Technology Organization Incubator Content 8

Harvard Business Review

DECEMBER 1, 2015

This is a colossal mistake and is the downfall of many IT projects. While a vanilla version of a software application can be okay (and many corporations use standard versions of major vendors’ ERP software), any choice should be a business decision made by business managers for operational and strategic reasons.

Execution 8

Execution Hotels Software System 8

Harvard Business Review

MAY 16, 2011

Companies that operate as a collection of silos commit the cardinal sin of underperforming relative to the resources they have invested. At the oil giant BP a few years back, efforts to promote collaboration across the many operating business were so successful that employees over-collaborated. Under-collaboration. Over-collaboration.

CIO 15

CIO Consensus Bottom-up Organizational Behavior 15

Harvard Business Review

NOVEMBER 26, 2013

These organizations must make new investments, projected to be in the tens of billions of dollars, to implement electronic health records—and they have to find ways to save money at the same time. At the first of two retreats, I confessed to being inspired by watching Project Runway with my teenage daughter.

Tips 11

Tips Health Care Budgeting CIO 11

Harvard Business Review

JANUARY 19, 2018

But Anderson, who had served as an independent director on the company’s board for several years, did this through having “tremendous relationships and credibility with the operating executives.” ” With Anderson’s help, Staples’ net profits grew more than tenfold over the next five years.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

FEBRUARY 15, 2012

They call it a "WeOrg" — and their story offers up a playbook for any organization looking to inject more freedom and self-regulation into its operations. That's the question Todd Pierce asked himself after years of experimenting with the full menu of leadership development models in his capacity as CIO of biotech giant Genentech.

Bureaucracy 11

Bureaucracy Company Agility CIO 11

Harvard Business Review

MARCH 17, 2015

Automattic, owner of WordPress, has been able to scale up operations to nearly 300 people and more than 131M monthly website visitors — the 3rd highest on the Internet — with a purely distributed team. To track progress, use project management tools like Asana, Basecamp or JIRA. But there are some common pain points.

Tools 8

Tools CIO Knowledge Management Travel 8

Harvard Business Review

DECEMBER 5, 2013

To expect anything as complex as this particular project to emerge fully functional on day one was the first (and perhaps most important) failure. The two major players didn’t share priorities: CMS prioritized the October 1 st deadline above operability. What’s to be learned sorting through the wreckage? Playing the blame game.

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

DECEMBER 5, 2016

Every CIO I meet tells me that they are excited at the potential of analytics for their business. This is not a proof of concept — you should do these earlier as a way of identifying opportunities — but a banner project that can drive subsequent investments. Tie the integration to its application, so you get value early.

Competitive Advantage 8

Competitive Advantage Software CIO Analysis 8

Harvard Business Review

APRIL 4, 2013

P&G''s CIO Filippo Passerini calls it "getting beyond the what to the why and the how." If decision-makers have to spend too much time with the data figuring out what has happened in an important area of operations, they may never get to why it happened, or how to address the issue.

Supply Chain 8

Supply Chain CIO Information Technology Information 8

Harvard Business Review

JANUARY 16, 2015

If you were operating based on rational self-interest one could argue that you would buy as many tickets as possible. CSO, CFO, CIO, IT, Ops (Practice Leaders): Typically, these decision makers run cost centers as opposed to generating revenue. Imagine you’ve been offered a way to purchase $1 lottery tickets for a penny each.

P&L 8

P&L Due Diligence CIO COO 8

Harvard Business Review

JUNE 16, 2016

And our own survey of 795 large companies (average revenue of $22 billion) in North America, Europe, Asia-Pacific, and Latin America found average per-company spending on IoT initiatives — $86 million in 2015 — was projected to grow to $103 million by 2018. Operations in a Connected World. The CIO of HP Inc.,

Productivity 8

Productivity Products Wireless Technology 8

Harvard Business Review

AUGUST 7, 2017

And a new survey by Cisco found that one-third of all completed IoT projects were not considered a success. IoT solutions tend to span information technology (IT), operational technology (OT), and core business functions. Try sponsoring joint projects with universities through which students can experience your company firsthand.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

JUNE 26, 2017

The grand vision at the heart of his last project is now being unveiled as Apple finalizes construction on Apple Park. In fact, blurring the boundary between architecture and nature became the defining idea for the project. In other words, what is this project really about? Their business models are fluid.

Real Estate 8

Real Estate Technology Hedge Project 8

Harvard Business Review

SEPTEMBER 15, 2016

For example, Carbonite now operates several directly-owned or reseller-owned data centers deployed across Europe. The research firm IDC and trade association CompTIA project the worldwide information technology sector to reach $3.8 That’s despite the significant measures my company and others have taken. jurisdiction.

Technology 8

Technology Globalization Software Telecommunications 8

Harvard Business Review

FEBRUARY 8, 2018

They did not spend as much time thinking about local events that have implications for their emerging market operations. Unfortunately, the business outlook could change if ex-president Luiz Inácio Lula da Silva returns to office and fulfills his pledges to cancel pension reform and budget constraints.

Market Risk 9

Market Risk Marketing Supply Chain Company 9